Botmind Overview

Botmind automates responses to frequent e-commerce questions, saving time. Conversion rates are increased by handling common inquiries efficiently.

This is a summary of the comprehensive capabilities and benefits of Botmind based on over 42 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Botmind is right for your needs? Our Cuspera AI engine can evaluate how Botmind fits your specific business needs, industry, and context. Get your personalized assessment report today.

Botmind supports business activities such as:

  • Measuring Customer Satisfaction
  • Scheduling Post To Social Media

Botmind can help you with many business goals, such as Improve ROI, and Acquire Customers. It can help manage these activities if you use Social Media for these needs.

Botmind Consumer Services Vertical is its biggest customer base.

Botmind Reviews

11 buyers and buying teams have used Cuspera to assess how well Botmind solved their business needs. Cuspera uses 42 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities peers achieved using Botmind.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Measuring Customer Satisfaction , Scheduling Post To Social Media , as the business use cases that they have been most satisfied while using Botmind.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Measuring Customer Satisfaction

3.79/5 ★

Read Reviews (2)

"...Our customer satisfaction has clearly increased since the integration of Botmind in our customer support...." Customer support automation using AI hybrid chatbot
Scheduling Post To Social Media with Social Media

3.21/5 ★

Read Reviews (1)

"...Social media & sharing icons powered by UltimatelySocial ..." Customer support automation using AI hybrid chatbot
PEER EXPERIENCES
Measuring Customer Satisfaction

3.79/5 ★

Read Reviews (2)

"...Our customer satisfaction has clearly increased since the integration of Botmind in our customer support...." Customer support automation using AI hybrid chatbot
Scheduling Post To Social Media with Social Media

3.21/5 ★

Read Reviews (1)

"...Social media & sharing icons powered by UltimatelySocial ..." Customer support automation using AI hybrid chatbot

Case Studies

COMPANY CASE STUDIES
Botmind case study

Le Slip Français
CASE STUDY Le Slip Français

Botmind helped Le Slip Français manage rapid growth and high seasonality in their apparel business. The company automated responses to common customer questions, freeing up support agents for complex issues. Botmind's AI, integrated with Zendesk, now handles about 35% of requests and gives answers ...in under 2 seconds, 24/7. This automation saves the team around 24 hours of work each month. Le Slip Français keeps high service quality and improves agent well-being while supporting strong sales peaks.

Read More
Botmind case study

Prescription Lab
CASE STUDY Prescription Lab

Botmind helped Prescription Lab automate customer support. The company faced two big spikes in support requests each month, mostly about payments and order tracking. Botmind's conversational agent automated answers to over 50 common questions. This reduced email contacts by about 30%. In November 2...022, the tool saved the team more than 16 hours of work. Customer satisfaction increased in the first three months after using Botmind.

Read More
Botmind case study

Vanessa Wu
CASE STUDY Vanessa Wu

Botmind helps Vanessa Wu automate customer support. The company uses Botmind to handle 87% of first-level requests like order tracking and returns. This lets their customer satisfaction manager focus on complex, high-value questions. Customers get fast answers, often in less than two seconds. The s...olution improves personalization and boosts customer satisfaction. Integration with Sendcloud makes tracking orders simple and quick.

Read More

Based on peer insights

Cuspera recommends Botmind for

Use Cases Measuring Customer Satisfaction , Scheduling Post To Social Media
Medium Social Media
Business Priorities Improve ROI, Acquire Customers
Industries Consumer Services, Automotive, Computer Software

Popular Business Setting

for Botmind

Top Industries

  • Consumer Services
  • Automotive
  • Computer Software

Popular in

  • Enterprise
  • Small Business
  • Mid Market

IT and Other Capabilities

for Botmind

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.37/5 ★

Read Reviews (15)
Chat Support

4.16/5 ★

Read Reviews (3)
Email Support

3.42/5 ★

Read Reviews (1)
Phone Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.37/5 ★

Read Reviews (15)
Chat Support

4.16/5 ★

Read Reviews (3)
Email Support

3.42/5 ★

Read Reviews (1)
Phone Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.65/5 ★

Read Reviews (2)
Analytics

3.42/5 ★

Read Reviews (1)
Custom Reports

1.58/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.65/5 ★

Read Reviews (2)
Analytics

3.42/5 ★

Read Reviews (1)
Custom Reports

1.58/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Botmind

Top Failure Risks for Botmind

Vendor Profile Details

Company Name

Botmind SAS

Company Website

https://www.botmind.io/en/

HQ Location

5 Parvis Alan Turing, Paris, Paris 75013, FR

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE