Real-World Case Studies and Customer Success Stories with Blink

Blink helped Stagecoach improve employee engagement and reduce staff turnover. Stagecoach wanted better ways to reach frontline workers and boost satisfaction. They piloted Blink with 500 bus drivers... at two depots. 86% of users opened the app daily. Employee satisfaction increased by 46%. 100% of surveyed drivers would recommend Blink to a colleague. Blink made management more approachable and improved communication.
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Blink helped Go North West improve employee communications and digital access. The company used Blink’s Hub, Feed, and Digital Forms to move away from paper and reach 95% of employees. Employee turno...ver dropped by 26%. Go North West won new franchise contracts by showing strong employee engagement with Blink. Blink kept communications running during a cyber-attack when other systems failed.
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Blink helped Stagecoach improve employee engagement and reduce staff turnover by 26%. Stagecoach used Blink to connect with 21,000 bus drivers across the country. 86% of users opened the app daily. E...mployee satisfaction increased by 46%. Payslips were accessed 66,000 times. Near-miss reporting increased 20 times. 100% of surveyed employees would recommend Blink to a colleague.
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Blink helped Coastal Medical Transportation Systems connect their 800-person EMT workforce across New England. During the Covid pandemic, they needed a fast way to share updates as old methods like m...eetings and emails failed. Blink's employee app let them send targeted, real-time communications to all staff. They achieved 98% adoption, 92% monthly active users, and 5.7 daily app opens. This improved engagement and helped reduce communication gaps for frontline teams.
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Blink helped CDTA, the Capital District Transportation Authority, reach 87% of their workforce with instant, mobile-first updates. Before Blink, CDTA used posters and printed notices, which left many... frontline staff out of the loop. With Blink, CDTA replaced outdated methods and improved communication between the front office and frontline. After launch, 74% of employees used the app monthly. Each employee opened the Hub over 13 times per month. CDTA closed the communication gap and kept staff informed.
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Blink helps COMO Hotels & Resorts connect over 1,000 employees in more than 10 countries. The platform enables two-way communication between teams and departments. COMO achieved a 95% activation rate... across the organization. Blink supports their digital employee experience and internal communications. COMO uses Blink to bring their 'down-to-earth luxury' ethos to life for staff.
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Blink helped Salutem connect their organization during the pandemic. Salutem used Blink to launch monthly surveys and create the Salutem Employee Listening Forum. Managers nominated employee reps who... led conversations and shared feedback. The company saw a 300% increase in survey responses and a 92% adoption rate. Ten times more staff could be reached with communications.
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Blink helped Revo Fitness improve employee communication as they grew across Australia. Revo needed a better way to share information with over 400 employees and moved away from using Facebook groups.... Blink's Feed delivered important updates, while Blink's Hub gave new starters access to key documents and tools. Revo saw 15 daily app opens per user and 97% active users across 27 gyms. Blink supported Revo's national expansion and became part of their company culture.
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Blink helped The Learning Experience connect over 10,000 employees across 410 centers. TLE needed a mobile-first, franchise-friendly internal communications platform. They launched Blink as the Happy... Hub, driving 77% adoption among 12,000 users and 99% franchisee participation. Employees now access resources, share feedback, and engage more with leadership. Enrollment and retention rates have exceeded pre-Covid levels.
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Blink helped NEO, an executive leadership development company, improve team collaboration while protecting client privacy. NEO's global experts needed a secure way to share documents and best practic...es. Blink provided secure chats, privacy-compliant document storage, and easy team management. 80% of associates engaged with NEO and 94% of accounts were activated. NEO's management trusts Blink to keep sensitive client data safe and support efficient teamwork.
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Blink helped JFE Shoji Power Canada improve employee communications. The company faced problems with outdated word-of-mouth updates for 300+ employees. Blink gave them a central hub for real-time inf...ormation and chat. After using Blink, JFE hired 150 more employees and raised engagement scores from 55-60% to over 80%. Now, 75% of staff connect on Blink every day. The company improved recruitment, retention, and safety.
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Blink helped JFE Shoji Power Canada improve employee communications. The company faced challenges with outdated word-of-mouth communication for over 300 employees. After using Blink, JFE created a ce...ntral hub for real-time updates and chat. They increased their workforce from 300 to over 450 employees. Employee engagement scores rose from 55-60% to over 80%. Three-quarters of staff now connect on Blink every day.
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Blink helped Elara Caring solve a major communication problem for 32,000 caregivers. Before Blink, teams were disconnected and shift booking was slow. Blink's mobile-first app made it easy to access ...schedules, HR tools, and company news. 95% of employees now feel more connected. Shift fulfillment is faster and onboarding is smoother. 96% would recommend Blink to a colleague.
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Blink helped Care Synergy connect 600+ employees across Colorado. The company faced problems with disconnected teams and inconsistent communication. Blink's app made it easy for office and field staf...f to share updates and recognize each other. Communication improved, leading to better patient experiences. New hires get hands-on training with Blink to boost engagement from day one.
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Blink helped Children’s of Alabama connect over 5,500 employees with a secure, mobile-first platform. The hospital needed a better way to reach frontline teams and boost engagement. Blink drove 78% a...doption across the organization. Over 15 department communities now use Blink for real-time updates and team building. The platform improved access to content and communication for all staff.
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Blink helped Elara Caring solve a major communication problem. Elara's 32,000 carers were disconnected and missed shift opportunities. Blink created a single place for all systems and messages. This ...made it easy to fill shifts and share updates. Staff felt more connected, with 95% saying so. 96% would recommend Blink. Staff turnover was high before, but Blink improved morale and communication.
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Blink helped Bubala, a London-based restaurant group, connect their teams across three locations. Bubala used Blink to create a social hub for all roles and teams. The platform drove 99% activation a...cross the organization. Each user opened the app 14 times per day. Fun social posts and cross-department bonding improved team culture.
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Blink helped Tonkotsu connect 245 employees across 16 restaurants. Before Blink, only 10% of staff had access to needed information. Blink replaced Sharepoint and WhatsApp, making communication easy ...and private. 99% of staff now use Blink. Tonkotsu built a strong culture and kept teams engaged, even during the COVID-19 pandemic.
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Blink helped Domino's improve internal communication for thousands of frontline employees. Domino's needed a way to reach staff across 20,000+ stores in 90+ countries. Blink's mobile-first platform m...ade it easy for employees to get updates and connect. 94% of corporate store employees activated Blink, and 81% use it every month. Communication is now direct, fast, and accessible for every team member.
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Blink helped Royal Ambulance replace Workplace by Meta for internal communications. Royal Ambulance needed a fast, frontline-first tool for over 1,000 employees, many without email. Blink enabled 500... activations on the first day and connected all staff, including part-time workers. In one month, employees sent over 10,000 chats, building community. Blink now serves as Royal Ambulance's digital headquarters, improving engagement and communication.
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Blink helped Marlowe Fire & Security Group modernize employee feedback. The company needed better ways to connect with its 1,150 mostly frontline workers. Before Blink, email-based surveys and update...s were often missed. With Blink, Marlowe ran surveys through an app, reaching a 92.5% participation rate. The HR team used dashboards to spot communication gaps and improve manager engagement. Survey costs were cut in half, and recognition became more frequent and meaningful.
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Blink helped Eric Wright Facilities Management boost ESG participation. The company faced low employee engagement in community initiatives due to poor internal communication. Blink’s employee app imp...roved communication, reaching 95% of the workforce and achieving 81% active users. The app enabled real-time chat, a personalized feed, and better leadership visibility. As a result, more employees joined community projects and fundraising efforts.
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