Behavioral Signal Overview

Behavioral Signals leverages advanced AI to analyze and interpret human emotions, offering actionable insights for real-world applications. This technology transforms conversational data into emotion recognition and behavioral intelligence, crucial for enhancing customer interactions and decision-making processes. Businesses can utilize this AI to predict moods and adjust strategies accordingly, improving customer service and engagement. With its third-generation speech analytics, the platform is particularly valuable for teams focused on optimizing user experience and understanding customer sentiment. This tool is essential for operations requiring nuanced emotional intelligence to drive better business outcomes.

Use Cases

Customers recommend Products & Pricelist Management, Advertisement, Helpdesk Management, as the business use cases that they have been most satisfied with while using Behavioral Signal.

Other use cases:

  • Customise Loyalty Program
  • Measuring Customer Satisfaction
  • Engaging And Following Up
  • Conversion Management
  • Coaching
  • Sending & Publishing Communications
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Business Priorities

Scale Best Practices and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Behavioral Signal.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve ROI
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Behavioral Signal Use-Cases and Business Priorities: Customer Satisfaction Data

Behavioral Signal works with different mediums / channels such as Display Advertisement. Website. and Phone Calls.

Behavioral-signal technology enhances AI-mediated conversations in credit and finance. An AI-first approach optimizes discussions regarding payments.

Behavioral Signal Customer wins, Customer success stories, Case studies

What solutions does Behavioral Signal provide for Products & Pricelist Management?

What solutions does Behavioral Signal provide for Helpdesk Management?

Behavioral Signal Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (9)
Custom Reports

3.96/5 ★

Read Reviews (12)
Analytics

3.52/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5 ★

Read Reviews (9)
Custom Reports

3.96/5 ★

Read Reviews (12)
Analytics

3.52/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Behavioral Signal

Top Failure Risks for Behavioral Signal

Behavioral Signal News

Product

Personalized Agent Intelligent Routing (PAIR) Case Study for Sales

Behavioral Signals showcased its AI-Mediated Conversations (AI-MC) technology in a sales case study. The AI-MC solution uses emotion AI and voice data to match customers with the best-fit sales agents, aiming to reduce immediate refusals in outbound sales calls. The pilot with a major European customer experience provider demonstrated improved call engagement and sales outcomes.

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Behavioral Signal Profile

Company Name

Behavioral Signal

Company Website

https://behavioralsignals.com/

HQ Location

12655 W Jefferson Blvd. , Los Angeles, CA 90066, US

Employees

11-50

Social

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Financials

SERIES A