Beacon CRM Overview

Beacon CRM is a specialized customer relationship management tool designed to address the unique needs of charities. It simplifies donor management, streamlines fundraising efforts, and enhances volunteer coordination. With its intuitive interface, Beacon CRM enables charities to efficiently track donations, manage events, and engage supporters. Trusted by over a thousand organizations, it ensures seamless operations and improved communication within teams. This CRM is tailored to help charities focus on their mission by reducing administrative burdens and optimizing resource allocation.

Use Cases

Customers recommend Sending & Publishing Communications, Collaboration, Payment Management, as the business use cases that they have been most satisfied with while using Beacon CRM.

Other use cases:

  • Relationship Management
  • Rating And Review Management
  • Workflow Management
  • Cause Marketing
  • Engaging And Following Up
  • Lifetime Value Management
  • Membership Management
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Beacon CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Beacon CRM works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Beacon CRM's features include Personalization. and Beacon CRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Beacon CRM analytics capabilities include Custom Reports, and Analytics.

Beacon CRM offers modern, charity-specific features to save time and money. Designed to improve efficiency, it ultimately helps save lives.

Comprehensive Insights on Beacon CRM Use Cases

What makes Beacon CRM ideal for Sending & Publishing Communications?

8+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well Beacon CRM solved their business needs. Cuspera uses 169 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospital & Health Care

CASE STUDY Noah’s Ark Children’s Hospice

Beacon helped Noah’s Ark Children’s Hospice automate supporter journeys and manage fundraising campaigns. The team used Beacon to track team leaders, donors, and campaign progress in real time. Dashb...oards made it easy to report on KPIs and supporter retention. Before Beacon, manual processes took a lot of time and led to errors. With Beacon, they created custom fields and automated follow-ups, saving time and improving accuracy.

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Non-Profit Organization Management

CASE STUDY Goodheart Farm Animal Sanctuaries

Beacon helped Goodheart Farm Animal Sanctuaries save half a day of admin work every week. Goodheart needed a CRM to manage animal adoptions, memberships, and events. Their old system, eTapestry, was ...hard to use and lacked needed features. Beacon provided easy-to-use forms, automated workflows, and better supporter engagement. Daily support calls dropped to almost zero after switching to Beacon.

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Non-Profit Organization Management

CASE STUDY NHS Tayside Charitable Foundation

Beacon helped NHS Tayside Charitable Foundation fix their slow, manual grant process. Before Beacon, they used emails and paper forms, which caused delays and errors. Beacon gave them one online form... and a single place to track all applications. The team can now run reports and see everything in real time. After switching to Beacon, they nearly 10X’d their grant applications and hired two new team members to handle the growth.

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Entertainment

CASE STUDY National Children’s Orchestras

Beacon helped National Children’s Orchestras move from paper and spreadsheets to a digital CRM. NCO needed to manage complex orchestral programmes and financial support for 650 children. Before Beaco...n, staff used paper forms and encrypted USB drives, making admin slow and hard. Beacon’s team worked closely with NCO to refine their processes. Now, NCO keeps all programme, membership, and audition data connected and secure. This improved data safety and supporter confidence.

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Non-Profit Organization Management

CASE STUDY Inland Waterways Association of Ireland (IWAI)

Beacon helped the Inland Waterways Association of Ireland (IWAI) modernize their membership management. IWAI needed to automate manual tasks and improve the member renewal process. Beacon's workflows... and Zapier integration sent automatic email reminders for renewals. Two thirds of members renewed in the first two months, and over 50% used subscriptions. Portal Forms let members update their own records, cutting down on admin work. Volunteers now spend less time on paperwork and more on new projects.

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Non-Profit Organization Management

CASE STUDY Safe Haven For Donkeys

Beacon helped Safe Haven For Donkeys increase fundraising by 20%. The charity cared for donkeys in Israel, the West Bank, and Egypt. Their old SQL database was hard to use and required manual work. A... consultant recommended a new CRM. Beacon was chosen for its user-friendly and customizable features. Beacon migrated 30 spreadsheets of data, set up donation forms, automation, and reports. This gave the team a single source of truth and improved their fundraising results.

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Beacon CRM Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (28)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (28)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Beacon CRM

Top Failure Risks for Beacon CRM

Beacon Apps Ltd. Profile

Company Name

Beacon Apps Ltd.

Company Website

//beaconcrm.org

HQ Location

201 Great Rd, Acton, Massachusetts 01720, US

Employees

1-10

Social

Linkedin

Financials

PRIVATE