Beacon CRM Overview

Beacon CRM is a specialized customer relationship management tool designed to address the unique needs of charities. It simplifies donor management, streamlines fundraising efforts, and enhances volunteer coordination. With its intuitive interface, Beacon CRM enables charities to efficiently track donations, manage events, and engage supporters. Trusted by over a thousand organizations, it ensures seamless operations and improved communication within teams. This CRM is tailored to help charities focus on their mission by reducing administrative burdens and optimizing resource allocation.

Use Cases

Customers recommend Sending & Publishing Communications, Collaboration, Payment Management, as the business use cases that they have been most satisfied with while using Beacon CRM.

Other use cases:

  • Relationship Management
  • Rating And Review Management
  • Workflow Management
  • Cause Marketing
  • Engaging And Following Up
  • Lifetime Value Management
  • Membership Management
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Beacon CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Beacon CRM works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Beacon CRM's features include Personalization. and Beacon CRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Beacon CRM analytics capabilities include Custom Reports, and Analytics.

Beacon CRM offers modern, charity-specific features to save time and money. Designed to improve efficiency, it ultimately helps save lives.

Comprehensive Insights on Beacon CRM Use Cases

How does Beacon CRM address your Sending & Publishing Communications Challenges?

8+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well Beacon CRM solved their business needs. Cuspera uses 169 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Non-Profit Organization Management

CASE STUDY Doncaster Alcohol Services

Beacon CRM helped Doncaster Alcohol Services manage volunteer and beneficiary data. The team needed better reporting for funders and donors, and wanted to move away from spreadsheets. Beacon made it ...easy to collect and track important information. Customisable forms let them fit the system to their needs. Now, they can report in detail on their impact and track beneficiary progress. Security and efficiency improved for their services to vulnerable people.

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Non-Profit Organization Management

CASE STUDY COCO

Beacon helped COCO increase donations with easy-to-use embedded forms. COCO struggled with manual processes and a lack of automation using their old system. Beacon offered high customization and inte...grated all donor, event, and income records in one place. COCO now manages events, ticketing, and communications through Beacon. The new forms made it simple for donors to sign up and pay, reducing workload and improving donor experience.

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Non-Profit Organization Management

CASE STUDY Heart Research UK

Beacon helped Heart Research UK move from an old, hard-to-use CRM to a modern, cloud-based system. The old system needed special skills and was not user-friendly. Beacon made it easy for staff to use... and manage data. The new CRM let Heart Research UK automate donor journeys and connect with Dotdigital for emails. Staff can now understand and use their data better, helping the charity support its mission.

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Hospital & Health Care

CASE STUDY Noah’s Ark Children’s Hospice

Beacon helped Noah’s Ark Children’s Hospice automate supporter journeys and manage fundraising campaigns. The team used Beacon to track team leaders, donors, and campaign progress in real time. Dashb...oards made it easy to report on KPIs and supporter retention. Before Beacon, manual processes took a lot of time and led to errors. With Beacon, they created custom fields and automated follow-ups, saving time and improving accuracy.

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Non-Profit Organization Management

CASE STUDY Safe Haven For Donkeys

Beacon helped Safe Haven For Donkeys increase fundraising by 20%. The charity cared for donkeys in Israel, the West Bank, and Egypt. Their old SQL database was hard to use and required manual work. A... consultant recommended a new CRM. Beacon was chosen for its user-friendly and customizable features. Beacon migrated 30 spreadsheets of data, set up donation forms, automation, and reports. This gave the team a single source of truth and improved their fundraising results.

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Non-Profit Organization Management

CASE STUDY NHS Tayside Charitable Foundation

Beacon helped NHS Tayside Charitable Foundation fix their slow, manual grant process. Before Beacon, they used emails and paper forms, which caused delays and errors. Beacon gave them one online form... and a single place to track all applications. The team can now run reports and see everything in real time. After switching to Beacon, they nearly 10X’d their grant applications and hired two new team members to handle the growth.

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Beacon CRM Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (28)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (28)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Beacon CRM

Top Failure Risks for Beacon CRM

Beacon Apps Ltd. Profile

Company Name

Beacon Apps Ltd.

Company Website

//beaconcrm.org

HQ Location

201 Great Rd, Acton, Massachusetts 01720, US

Employees

1-10

Social

Linkedin

Financials

PRIVATE