ArcGIS Workforce Overview

ArcGIS Workforce is a mobile app that coordinates field workers using location data. It can be tried for free for 21 days.

This is a summary of the comprehensive capabilities and benefits of ArcGIS Workforce based on over 42 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if ArcGIS Workforce is right for your needs? Our Cuspera AI engine can evaluate how ArcGIS Workforce fits your specific business needs, industry, and context. Get your personalized assessment report today.

ArcGIS Workforce supports business activities such as:

  • Tracking & Monitoring Communications
  • Lead Tracking
  • Onboarding
  • Workflow Management
  • Sending & Publishing Communications

ArcGIS Workforce can help you with many business goals, such as Improve Consistency.

ArcGIS Workforce was founded in 1969.

ArcGIS Workforce Reviews

11 buyers and buying teams have used Cuspera to assess how well ArcGIS Workforce solved their business needs. Cuspera uses 42 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Improve Consistency is the most popular business priority peers achieved using ArcGIS Workforce.

Use Cases

Peers recommend Tracking & Monitoring Communications , Lead Tracking , Onboarding , as the business use cases that they have been most satisfied while using ArcGIS Workforce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Tracking & Monitoring Communications

3.79/5 ★

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Lead Tracking

4.14/5 ★

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Onboarding

3.47/5 ★

Read Reviews (1)

"...In conclusion, ArcGIS has end-to-end support for deep learning from hosting the data, to exporting training samples and training a deep learning model, to detecting objects across a large region and driving field activity...." How we did it: End-to-end deep learning in ArcGIS
PEER EXPERIENCES
Tracking & Monitoring Communications

3.79/5 ★

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Lead Tracking

4.14/5 ★

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Onboarding

3.47/5 ★

Read Reviews (1)

"...In conclusion, ArcGIS has end-to-end support for deep learning from hosting the data, to exporting training samples and training a deep learning model, to detecting objects across a large region and driving field activity...." How we did it: End-to-end deep learning in ArcGIS

Customer Stories

Electricity Authority of Cyprus (EAC) - Utilities - Large

ArcGIS Enterprise helped the Electricity Authority of Cyprus (EAC) improve network reliability. EAC used GIS technology to organize operations and manage assets across the island. They started using ...drones to collect imagery and survey their network after emergencies. This reduced risk and sped up repairs. The solution supports real-time data sharing for utility companies.

Gensler - Design - Very Large

ArcGIS CityEngine and ArcGIS Pro helped Gensler transform urban planning. The design team used 3D GIS to create interactive city models and present immersive scenarios to clients. This made it easier... to update designs based on feedback and improved collaboration. Gensler now delivers more engaging presentations and supports better decision-making for large-scale urban projects. The solution also streamlines handoff to architects and supports BIM integration.

Based on peer insights

Cuspera recommends ArcGIS Workforce for

Use Cases Tracking & Monitoring Communications , Lead Tracking , Onboarding
Business Priority Improve Consistency

IT and Other Capabilities

for ArcGIS Workforce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.90/5 ★

Read Reviews (4)
Data Import

3.21/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.90/5 ★

Read Reviews (4)
Data Import

3.21/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.26/5 ★

Read Reviews (2)
Phone Support

2.97/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.26/5 ★

Read Reviews (2)
Phone Support

2.97/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.07/5 ★

Read Reviews (11)
Analytics

3.80/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.07/5 ★

Read Reviews (11)
Analytics

3.80/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for ArcGIS Workforce

Top Failure Risks for ArcGIS Workforce

Vendor Profile Details

Company Name

Esri.

Year Founded

1969

HQ Location

380 New York St., Redlands, CA 92373, US

Employees

1001-5000

Social

Financials

PRIVATE