ArcGIS Workforce: Reviews, Testimonials and Expert Opinions

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ArcGIS Workforce Smarter field workforce coordination at your fingertips

Failure Risk for ArcGIS Workforce ?

ArcGIS Workforce Overview

ArcGIS Workforce is a mobile app that coordinates field workers using location data. It can be tried for free for 21 days.

This is a summary of the comprehensive capabilities and benefits of ArcGIS Workforce based on over 42 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if ArcGIS Workforce is right for your needs? Our Cuspera AI engine can evaluate how ArcGIS Workforce fits your specific business needs, industry, and context. Get your personalized assessment report today.

ArcGIS Workforce supports business activities such as:

Tracking & Monitoring Communications
Lead Tracking
Onboarding
Workflow Management
Sending & Publishing Communications

ArcGIS Workforce can help you with many business goals, such as Improve Consistency.

ArcGIS Workforce was founded in 1969.

ArcGIS Workforce Reviews

11 buyers and buying teams have used Cuspera to assess how well ArcGIS Workforce solved their business needs. Cuspera uses 42 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Improve Consistency is the most popular business priority peers achieved using ArcGIS Workforce.

See all business priorities

Use Cases

Peers recommend Tracking & Monitoring Communications , Lead Tracking , Onboarding , as the business use cases that they have been most satisfied while using ArcGIS Workforce.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Tracking & Monitoring Communications	3.79/5 ★ Read Reviews (3)	"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Lead Tracking	4.14/5 ★ Read Reviews (3)	"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Onboarding	3.47/5 ★ Read Reviews (1)	"...In conclusion, ArcGIS has end-to-end support for deep learning from hosting the data, to exporting training samples and training a deep learning model, to detecting objects across a large region and driving field activity...." How we did it: End-to-end deep learning in ArcGIS

PEER EXPERIENCES
Tracking & Monitoring Communications	3.79/5 ★ Read Reviews (3)
"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Lead Tracking	4.14/5 ★ Read Reviews (3)
"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Onboarding	3.47/5 ★ Read Reviews (1)
"...In conclusion, ArcGIS has end-to-end support for deep learning from hosting the data, to exporting training samples and training a deep learning model, to detecting objects across a large region and driving field activity...." How we did it: End-to-end deep learning in ArcGIS

Customer Stories

Israeli Navy Hydrographic Branch (INHB) - Government Administration - Small

Tel Aviv, Israel

ArcGIS Maritime helped the Israeli Navy Hydrographic Branch move from paper charts to electronic navigational charts. The team used one central database, making data collection and chart production f...aster and easier. Staff training improved because many already knew Esri software. Chart creation time dropped from years to months or days. The new system lets more people make custom charts and keeps data up to date for military operations.

JAKALA - Marketing And Advertising - Large

Milan, Italy

ArcGIS GeoAnalytics Engine helped JAKALA cut analytics processing from weeks to days. JAKALA used the solution with Azure Databricks to analyze billions of consumer movement data points. This let the...m deliver insights to clients much faster. The new workflow allowed for larger, more complex analyses and improved automation. JAKALA expanded its service offerings and now provides deeper, more timely insights for marketing and retail clients.

Sutter County - Government Administration - Small

Yuba City, USA

Sutter County used ArcGIS Parcel Fabric to modernize its parcel data management. The county moved from a manual, in-house system to automated daily updates using Python scripts. This change let them ...publish property data daily instead of monthly. The new system tracks historic parcel records and makes sharing data with the public easier. Sutter County now saves time and keeps its land records up to date with industry-standard GIS technology.

Placer County, California - Government Administration - Medium

USA

Placer County used GIS technology to close the digital divide for rural residents. The county allocated $10 million from ARPA funds to improve broadband access. GIS helped map service gaps, collect s...urvey data, and guide resource allocation. Staff used ArcGIS Survey123 and Dashboards to visualize internet coverage and identify underserved areas. The approach improved planning accuracy and supported economic development, remote learning, and telehealth. GIS enabled data-driven decisions for broadband expansion.

Shoalwater Bay Tribal Nation - Government Administration - Small

Tokeland, USA

ArcGIS helped Shoalwater Bay Tribal Nation secure federal funding for relocation. Severe coastal erosion threatened their land and homes. GIS tools mapped risks, planned new sites, and visualized str...ategies for agencies. The Tribe used ArcGIS StoryMaps to communicate needs and win grants. GIS data collection improved site planning and stakeholder collaboration. The project made the Tribe a model for resilience and transparency.

More ArcGIS Workforce Customer Stories...

Based on peer insights

Cuspera recommends ArcGIS Workforce for

	Use Cases	Tracking & Monitoring Communications , Lead Tracking , Onboarding
	Business Priority	Improve Consistency

IT and Other Capabilities

for ArcGIS Workforce

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Export	3.90/5 ★ Read Reviews (4)
Data Import	3.21/5 ★ Read Reviews (2)

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Export	3.90/5 ★ Read Reviews (4)
Data Import	3.21/5 ★ Read Reviews (2)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.26/5 ★ Read Reviews (2)
Phone Support	2.97/5 ★ Read Reviews (1)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.26/5 ★ Read Reviews (2)
Phone Support	2.97/5 ★ Read Reviews (1)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Custom Reports	4.07/5 ★ Read Reviews (11)
Analytics	3.80/5 ★ Read Reviews (3)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Custom Reports	4.07/5 ★ Read Reviews (11)
Analytics	3.80/5 ★ Read Reviews (3)

Software Failure Risk Guidance

for ArcGIS Workforce

Top Failure Risks for ArcGIS Workforce

Vendor Profile Details

Company Name

Esri.

Company Website

https://www.esri.com/en-us/home

Year Founded

1969

HQ Location

380 New York St., Redlands, CA 92373, US

Employees

1001-5000

Social

Financials

PRIVATE