ApptioOne: Use-Cases, Insights and Reviews | 2026 Cuspera

Apptio's Technology Business Management (TBM) helped Royal Bank of Scotland cut costs by 20%. The TBM team mapped technology costs to business use, speeding up business case turnaround from weeks to ...hours. This let RBS make faster, better decisions on IT investments. The bank now brings business innovations to market more quickly. TBM positioned IT as a strategic business partner.
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Apptio Cloudability helped Cimpress gain clear visibility into AWS cloud spending. Cimpress used the platform to identify true cloud costs and improve accountability across 28 business units. The sol...ution enabled engineering and operations teams to quickly access actionable data and optimize AWS usage. Within months, Cimpress achieved significant monthly savings and paid for the platform through waste reduction. Custom dashboards and responsive support allowed Cimpress to adapt cost management as needs changed.
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IBM Targetprocess helped Starmark shift from waterfall to agile, boosting client satisfaction and margins. The agency improved financial forecasting and eliminated change orders, leading to more accu...rate project estimates. With Targetprocess, Starmark doubled work volume without increasing headcount. Employee engagement and work-life balance improved as overtime dropped. Leadership gained real-time visibility into project value and priorities.
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CoBank used IBM Apptio to improve IT cost transparency. Before, their IT budgeting process took 16 weeks. With Apptio, they finished in just four weeks. This cut the time by 75% in the first year. Th...e team reduced manual work and meetings. They now have faster, clearer IT budget conversations.
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Comensura used Apptio Targetprocess to manage their development process. They customized workflows to fit their team, not the other way around. Targetprocess replaced emails, meetings, and multiple t...ools, centralizing all project and support work. The team uses it for sprints, retrospectives, meeting minutes, and support queues. Real-time boards and custom fields improved collaboration and accountability. Comensura reports higher efficiency and better team morale with Targetprocess.
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FedEx used Apptio's Technology Business Management (TBM) to modernize IT and drive digital transformation. TBM enabled FedEx to improve business alignment, increase agility, and enhance customer serv...ice. The company adopted data-driven decision-making, using TBM data for global IT governance and collaboration. FedEx leveraged automation and AI to speed up customer service and customs clearance. TBM provided transparency, helping FedEx track projects and deliver value faster.
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