AlphaBlues Overview
This is a summary of the comprehensive capabilities and benefits of AlphaBlues based on over 197 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
AlphaBlues, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if AlphaBlues is right for your needs? Our Cuspera AI engine can evaluate how AlphaBlues fits your specific business needs, industry, and context. Get your personalized assessment report today.
AlphaBlues supports business activities such as:
- Engagement Management
- Customer Feedback Management
- Workflow Management
- Lead Management
- Competitive Intelligence
AlphaBlues can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Efficiency, and Improve Digital And Social Presence. It can help manage these activities if you use Chat for these needs. As a solution, AlphaBlues's capabilities include Ticketing.
AlphaBlues Information Technology and Services Vertical is its biggest customer base.
Reviews
"AlphaBlues increased conversions with their intelligent virtual customer assistant in our online store. " - Inese Zarina
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AlphaBlues solved their Sales Enablement needs. Cuspera uses 197 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using AlphaBlues.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Workflow Management , as the business use cases that they have been most satisfied while using AlphaBlues.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat |
4.35/5 ★ |
"...Make your customers feel unique and special by motivating engagement with custom setup proactive chat...." We Build Virtual Customer Assistants |
| engaging and following up |
4.19/5 ★ |
"...Make your customers feel unique and special by motivating engagement with custom setup proactive chat...." We Build Virtual Customer Assistants |
| Customer Feedback Management |
4.14/5 ★ |
"...With AlphaBlues analytics you will understand customers satisfaction , get insights into opportunities for business growth and customer retention strategies...." We Build Virtual Customer Assistants |
| measuring customer satisfaction |
3.91/5 ★ |
"...With AlphaBlues analytics you will understand customers satisfaction , get insights into opportunities for business growth and customer retention strategies...." We Build Virtual Customer Assistants |
| Workflow Management |
3.45/5 ★ |
"...Beat your competitors with better customer service more efficient marketing automated workflows and more. ..." We Build Virtual Customer Assistants |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat |
4.35/5 ★ |
"...Make your customers feel unique and special by motivating engagement with custom setup proactive chat...." We Build Virtual Customer Assistants |
|
| engaging and following up |
4.35/5 ★ |
| Customer Feedback Management |
4.14/5 ★ |
"...With AlphaBlues analytics you will understand customers satisfaction , get insights into opportunities for business growth and customer retention strategies...." We Build Virtual Customer Assistants |
|
| measuring customer satisfaction |
4.14/5 ★ |
| Workflow Management |
3.45/5 ★ |
"...Beat your competitors with better customer service more efficient marketing automated workflows and more. ..." We Build Virtual Customer Assistants |
|
11+ more Business Use Cases
Our AI advisor, Wyz, harnessed 197 insights from peers and experts to help you assess how these AlphaBlues use cases fit your Sales Enablement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
AlphaBlues increased conversions with their intelligent virtual customer assistant in our online store. Testimonial By Inese Zarina |
|
With the AlphaBlues product our customer service in Facebook Messenger gives a better customer experience. Testimonial By Liisa Ruusamägi |
|
AlphaBlues has made our customer service even more efficient with their artificial intelligence based solution. Testimonial By Lauri Haav |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Inese Zarina Head of Chat Automation Lattelecom |
AlphaBlues increased conversions with their intelligent virtual customer assistant in our online store. Testimonial By Inese Zarina |
|
Liisa Ruusamägi Client Communication Product Manager LHV Bank |
With the AlphaBlues product our customer service in Facebook Messenger gives a better customer experience. Testimonial By Liisa Ruusamägi |
|
Lauri Haav Head of Customer Loyalty Monese Digital-Only Bank |
AlphaBlues has made our customer service even more efficient with their artificial intelligence based solution. Testimonial By Lauri Haav |
Popular Business Setting
for AlphaBlues
Top Industries
- Information Technology and Services
- Banking
Popular in
Peers used AlphaBlues to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for AlphaBlues
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for AlphaBlues
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (27) |
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (27) |
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Custom Reports | Read Reviews (28) |
| Analytics | Read Reviews (20) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Custom Reports | Read Reviews (28) |
| Analytics | Read Reviews (20) |
Software Failure Risk Guidance
?for AlphaBlues
Top Failure Risks for AlphaBlues
Vendor Profile Details
Company Name
AlphaBlues
Company Website
https://alphablues.com/HQ Location
Viru väljak 6,Tallinn, Harjumaa, EE
Employees
1-10
Social
Financials
PRIVATE
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