AlphaBlues Overview

This is a summary of the comprehensive capabilities and benefits of AlphaBlues based on over 197 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

AlphaBlues, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if AlphaBlues is right for your needs? Our Cuspera AI engine can evaluate how AlphaBlues fits your specific business needs, industry, and context. Get your personalized assessment report today.

AlphaBlues supports business activities such as:

  • Engagement Management
  • Customer Feedback Management
  • Workflow Management
  • Lead Management
  • Competitive Intelligence

AlphaBlues can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Efficiency, and Improve Digital And Social Presence. It can help manage these activities if you use Chat for these needs. As a solution, AlphaBlues's capabilities include Ticketing.

AlphaBlues Information Technology and Services Vertical is its biggest customer base.

Reviews

"With the AlphaBlues product our customer service in Facebook Messenger gives a better customer experience. " - Liisa Ruusamägi

AlphaBlues Reviews

11 buyers and buying teams have used Cuspera to assess how well AlphaBlues solved their Sales Enablement needs. Cuspera uses 197 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using AlphaBlues.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Workflow Management , as the business use cases that they have been most satisfied while using AlphaBlues.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Chat

4.35/5

Read Reviews (6)

"...Make your customers feel unique and special by motivating engagement with custom setup proactive chat...." We Build Virtual Customer Assistants
engaging and following up

4.19/5

Read Reviews (4)

"...Make your customers feel unique and special by motivating engagement with custom setup proactive chat...."
Customer Feedback Management

4.14/5

Read Reviews (4)

"...With AlphaBlues analytics you will understand customers satisfaction , get insights into opportunities for business growth and customer retention strategies...." We Build Virtual Customer Assistants
measuring customer satisfaction

3.91/5

Read Reviews (2)

"...With AlphaBlues analytics you will understand customers satisfaction , get insights into opportunities for business growth and customer retention strategies...."
Workflow Management

3.45/5

Read Reviews (1)

"...Beat your competitors with better customer service more efficient marketing automated workflows and more. ..." We Build Virtual Customer Assistants
PEER EXPERIENCES
Engagement Management with Chat

4.35/5

Read Reviews (6)

"...Make your customers feel unique and special by motivating engagement with custom setup proactive chat...." We Build Virtual Customer Assistants
engaging and following up

4.35/5

Read Reviews (4)

Customer Feedback Management

4.14/5

Read Reviews (4)

"...With AlphaBlues analytics you will understand customers satisfaction , get insights into opportunities for business growth and customer retention strategies...." We Build Virtual Customer Assistants
measuring customer satisfaction

4.14/5

Read Reviews (2)

Workflow Management

3.45/5

Read Reviews (1)

"...Beat your competitors with better customer service more efficient marketing automated workflows and more. ..." We Build Virtual Customer Assistants

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 197 insights from peers and experts to help you assess how these AlphaBlues use cases fit your Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
AlphaBlues testimonial

Liisa Ruusamägi

Client Communication Product Manager

LHV Bank

With the AlphaBlues product our customer service in Facebook Messenger gives a better customer experience. Testimonial By Liisa Ruusamägi
AlphaBlues testimonial

Lauri Haav

Head of Customer Loyalty

Monese Digital-Only Bank

AlphaBlues has made our customer service even more efficient with their artificial intelligence based solution. Testimonial By Lauri Haav
AlphaBlues testimonial

Inese Zarina

Head of Chat Automation

Lattelecom

AlphaBlues increased conversions with their intelligent virtual customer assistant in our online store. Testimonial By Inese Zarina
CUSTOMERS TESTIMONIALS
AlphaBlues testimonial

Liisa Ruusamägi

Client Communication Product Manager

LHV Bank

With the AlphaBlues product our customer service in Facebook Messenger gives a better customer experience. Testimonial By Liisa Ruusamägi
AlphaBlues testimonial

Lauri Haav

Head of Customer Loyalty

Monese Digital-Only Bank

AlphaBlues has made our customer service even more efficient with their artificial intelligence based solution. Testimonial By Lauri Haav
AlphaBlues testimonial

Inese Zarina

Head of Chat Automation

Lattelecom

AlphaBlues increased conversions with their intelligent virtual customer assistant in our online store. Testimonial By Inese Zarina

Based on peer insights

Cuspera recommends AlphaBlues for

Use Cases Engagement Management , Customer Feedback Management , Workflow Management
Medium Chat
Features Ticketing
Business Priorities Acquire Customers, Enhance Customer Relationships, Improve Efficiency
Industries Information Technology And Services, Banking

Popular Business Setting

for AlphaBlues

Top Industries

  • Information Technology and Services
  • Banking

Popular in

lightning

Peers used AlphaBlues to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for AlphaBlues

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.07/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Ticketing

4.07/5

Read Reviews (6)

IT and Other Capabilities

for AlphaBlues

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5

Read Reviews (5)
Data Import

3.78/5

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.88/5

Read Reviews (5)
Data Import

3.78/5

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.57/5

Read Reviews (27)
Chat Support

4.16/5

Read Reviews (8)
Email Support

3.11/5

Read Reviews (1)
Phone Support

3.11/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.57/5

Read Reviews (27)
Chat Support

4.16/5

Read Reviews (8)
Email Support

3.11/5

Read Reviews (1)
Phone Support

3.11/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (32)
Custom Reports

4.47/5

Read Reviews (28)
Analytics

4.42/5

Read Reviews (20)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (32)
Custom Reports

4.47/5

Read Reviews (28)
Analytics

4.42/5

Read Reviews (20)

Software Failure Risk Guidance

?

for AlphaBlues

Top Failure Risks for AlphaBlues

Vendor Profile Details

Company Name

AlphaBlues

Company Website

https://alphablues.com/

HQ Location

Viru väljak 6,Tallinn, Harjumaa, EE

Employees

1-10

Social

Financials

PRIVATE