Alkami Overview

Alkami's Data & Marketing Solutions empower financial institutions to transform their marketing strategies using real-time data and personalization. By tailoring campaigns to individual customer behaviors within digital banking, institutions can significantly increase their return on investment, reportedly achieving up to 13 times the ROI. This solution enables banks to predict customer needs, such as the next-best loan offers, and diversify revenue streams beyond traditional fees. A unique aspect is its ability to capture and retain funds by understanding user behaviors and market dynamics, positioning financial institutions as trusted business partners. This data-driven approach not only enhances customer engagement but also drives sustainable growth in a competitive market.

Use Cases

Customers recommend Campaign Management, Communication Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Alkami.

Other use cases:

  • Engagement Management
  • Lead Analytics
  • Generation Of New Leads
  • Digital Marketing
  • Channel Management
  • Touchpoint Management
  • Conversion Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Alkami.

Other priorities:

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Alkami Use-Cases and Business Priorities: Customer Satisfaction Data

Alkami works with different mediums / channels such as Omnichannel.

Alkami's features include Personalization. and Alkami support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Alkami analytics capabilities include Custom Reports, and Analytics.

Segmint increases ROI by 13X for financial institutions through real-time data and personalization. Marketing campaigns are transformed into profit by leveraging digital banking insights.

Comprehensive Insights on Alkami Use Cases

How does Alkami address your Campaign Management Challenges?

How can Alkami enhance your Engagement Management process?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alkami solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Banking

CASE STUDY TEG Federal Credit Union (TEGFCU)

Alkami’s digital account opening solution helped TEG Federal Credit Union improve member acquisition. TEGFCU wanted to offer a better digital banking experience and make account opening easier. They ...needed to compete with bigger banks and serve members across several New York counties. Alkami’s platform gave TEGFCU modern tools and a smoother process. This helped TEGFCU grow deposits and stay true to their values.

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Banking

CASE STUDY American Eagle Financial Credit Union

Alkami’s digital banking platform helped American Eagle Financial Credit Union modernize its member experience. They replaced a 16-year-old legacy system with Alkami and Paymentus for payments. Membe...rs now have Bill Center, account-to-account transfers, P2P, and loan payment options. Alkami’s team provided strong support and a good cultural fit. The credit union sees new value and innovation, especially in financial wellness.

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Banking

CASE STUDY American Eagle Financial Credit Union

Alkami’s digital banking platform and Paymentus’s payments solutions helped American Eagle Financial Credit Union modernize their services. Their old system was simple but could not adapt to new need...s. Alkami offered a better culture fit and self-service features. Paymentus PayWatch reduced fraud rates to under 1%. Members gave positive feedback. The team looks forward to using new navigation and marketing tools.

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Banking

CASE STUDY Quontic Bank

Alkami and MANTL helped Quontic Bank grow with digital account opening and a digital banking platform. Quontic Bank wanted to offer a seamless digital experience for customers and reduce friction for... employees. They used MANTL for omnichannel account opening and Alkami for digital banking. This strong digital foundation let Quontic scale and serve modern customers. Quontic's digital leader said the combined solution made a big impact on their growth and customer experience.

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Banking

CASE STUDY Skyla Federal Credit Union

Alkami's digital banking platform helped Skyla Federal Credit Union unify their mobile and desktop banking. Before, they used two vendors and had a disjointed member experience. The new platform gave... members and staff the same experience on any device. This made vendor management easier. Skyla grew business deposit accounts, increased product adoption, and prevented fraud for both business and consumer accounts.

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Banking

CASE STUDY Unitus Community Credit Union

Alkami’s Retail Digital Sales & Service Maturity Model helped Unitus Community Credit Union align their digital strategy. Unitus brought cross-functional leaders together to complete the assessment a...s a team. This approach created organizational buy-in and alignment. The assessment showed Unitus was innovation-ready. This set them up to act on new digital opportunities and improve member experience.

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lightning

Peers used Alkami for campaign management and communication management

Alkami Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (24)
Analytics

4.24/5 ★

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (24)
Analytics

4.24/5 ★

Read Reviews (44)

Software Failure Risk Guidance

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for Alkami

Top Failure Risks for Alkami

Alkami Technology, Inc. News

Product

Atomic Credit Union and PrimeWay Federal Credit Union Launch Alkami??s HubSpot Integration to Power Data-Driven Engagements

Alkami Technology has launched a new integration between its Full Funnel Marketing solution and HubSpot, enabling Atomic Credit Union and PrimeWay Federal Credit Union to enhance data-driven engagement. This integration allows financial institutions to automate audience list updates and execute personalized marketing campaigns, improving efficiency and marketing ROI. The collaboration highlights Alkami's commitment to providing advanced digital banking solutions.

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Product

Atomic Credit Union and PrimeWay Federal Credit Union Launch Alkami's ...

Alkami Technology, Inc. has launched a new integration between its Customer Insights & Marketing Automation solution and HubSpot, enabling financial institutions like Atomic Credit Union and PrimeWay Federal Credit Union to enhance data-driven engagements. This integration allows for automated audience list updates and personalized marketing campaigns, improving efficiency and campaign outcomes. The collaboration exemplifies Alkami's commitment to delivering timely and relevant messaging to account holders.

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Customer

Towpath Credit Union Transforms their Digital Banking Experience with Alkami's Solutions - Yahoo Finance

Towpath Credit Union has transformed its digital banking experience by implementing Alkami's Digital Banking Platform. This comprehensive upgrade included replacing core systems and adding new features like integrated card controls and credit score monitoring. The transformation led to increased product adoption, revenue growth, and improved efficiency. Alkami's solutions have enabled Towpath to offer a seamless, modern banking experience while maintaining personal service.

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Customer

Case Study: Towpath Credit Union

Case Study: Towpath Credit Union

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Alkami Technology, Inc. Profile

Company Name

Alkami Technology, Inc.

Company Website

https://www.alkami.com/

HQ Location

365 Water Street, Akron, OH 44308, US

Employees

11-50

Social

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Financials

PRIVATE