Alkami Overview

Alkami's Data & Marketing Solutions empower financial institutions to transform their marketing strategies using real-time data and personalization. By tailoring campaigns to individual customer behaviors within digital banking, institutions can significantly increase their return on investment, reportedly achieving up to 13 times the ROI. This solution enables banks to predict customer needs, such as the next-best loan offers, and diversify revenue streams beyond traditional fees. A unique aspect is its ability to capture and retain funds by understanding user behaviors and market dynamics, positioning financial institutions as trusted business partners. This data-driven approach not only enhances customer engagement but also drives sustainable growth in a competitive market.

Use Cases

Customers recommend Campaign Management, Communication Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Alkami.

Other use cases:

  • Engagement Management
  • Lead Analytics
  • Generation Of New Leads
  • Digital Marketing
  • Channel Management
  • Touchpoint Management
  • Conversion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Alkami.

Other priorities:

See all business priorities See less business priorities

Alkami Use-Cases and Business Priorities: Customer Satisfaction Data

Alkami works with different mediums / channels such as Omnichannel.

Alkami's features include Personalization. and Alkami support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Alkami analytics capabilities include Custom Reports, and Analytics.

Segmint increases ROI by 13X for financial institutions through real-time data and personalization. Marketing campaigns are transformed into profit by leveraging digital banking insights.

Comprehensive Insights on Alkami Use Cases

How can Alkami optimize your Campaign Management Workflow?

How can Alkami enhance your Engagement Management process?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alkami solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Banking

CASE STUDY Unitus Community Credit Union

Alkami’s digital banking solution, integrated with BioCatch behavioral biometrics and artificial intelligence, helped Unitus Community Credit Union stop over $160,000 in digital fraud in just 60 days.... The credit union faced a surge in digital fraud and needed a proactive approach. The solution enabled real-time monitoring of high-risk transactions and reduced unnecessary multi-factor authentication prompts. Unitus saw fewer outbound calls and less member friction. The partnership improved fraud detection and protected members before full deployment.

Read more →
Banking

CASE STUDY Ideal Credit Union

Ideal Credit Union is a credit union in Minnesota with six branches. In 2022, rising interest rates made it hard to keep deposits. Members started moving their money to other places. The team used da...ta-driven marketing to target the right members. They launched five campaigns for six deposit products. This helped them bring in new deposits and grow their business.

Read more →
Banking

CASE STUDY BankFund Credit Union (BFCU)

Alkami’s Data & Marketing Solutions helped BankFund Credit Union (BFCU) improve share certificate retention. BFCU needed to manage a large number of maturing share certificates and keep deposits from... leaving. The credit union used Alkami’s tools to get better data and reach out to members. This made it easier for BFCU to understand member behavior and support leadership decisions. BFCU tracked CD maturities over 13-16 months to keep deposits within the credit union.

Read more →
Banking

CASE STUDY First Fidelity Bank

Alkami Positive Pay helped First Fidelity Bank improve security for business clients. The bank used easy-to-use Check Positive Pay and ACH Positive Pay tools. These tools reduced fraud risk for busin...ess accounts. Staff spent less time on manual work and more on strategic tasks. Client satisfaction and retention improved with better fraud protection.

Read more →
Banking

CASE STUDY Radiant Credit Union

Alkami digital banking solutions helped Radiant Credit Union modernize its member experience. Radiant serves 49,000 members across 22 counties in North Central Florida. The credit union wanted to mak...e digital banking the main channel for its members. Alkami delivered a seamless rollout with no issues. Radiant’s Chief Operating Officer praised the partnership as one of the best she has experienced.

Read more →
Banking

CASE STUDY Salem Five Bank

Alkami's Check Positive Pay helps Salem Five Bank fight fraud. The bank wanted to stop fraud before it happened. They used Alkami's tool to give clients a simple and fast way to protect their account...s. The solution is easy to use and quick to set up. Now, Salem Five Bank helps clients of all sizes take control and prevent fraud.

Read more →
lightning

Peers used Alkami for campaign management and communication management

Alkami Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (24)
Analytics

4.24/5 ★

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (24)
Analytics

4.24/5 ★

Read Reviews (44)

Software Failure Risk Guidance

?

for Alkami

Top Failure Risks for Alkami

Alkami Technology, Inc. News

Customer

AdelFi Credit Union Advances Digital Strategy with Alkami Digital Banking Platform

AdelFi Credit Union has deployed the Alkami Digital Banking Platform, including Alkamis Data & Marketing Solution and advanced ACH features, to upgrade digital services for retail and business members. The platform offers a flexible interface, data-driven insights, and robust business banking tools, supporting AdelFis strategy to deliver seamless, personalized digital banking experiences.

Read more →
Customer

Culture, Partnership, and Progress with Modern Payments and Digital Banking Solutions

A financial institution shares its experience partnering with Alkami to modernize payments and digital banking. The testimonial highlights how Alkamis digital banking platform and payment solutions supported cultural alignment, improved operational efficiency, and advanced the institutions digital transformation.

Read more →
Awards

Alkami Wins "Best New Community" for Digital Network Connecting Customers like Kennebec Savings Bank - PR Newswire

Alkami received the "Best New Community" award for its digital network, which connects clients such as Kennebec Savings Bank. This recognition highlights Alkami's innovation in digital banking solutions for banks and credit unions, emphasizing its impact on customer engagement and community building in the financial technology sector.

Read more →
Awards

Alkami Wins Best New Community for Digital Network Connecting Customers like Kennebec Savings Bank

Alkami received the Best New Community award for its digital network that connects clients such as Kennebec Savings Bank. This recognition highlights Alkamis innovation in digital banking solutions for financial institutions, emphasizing its impact on customer engagement and network connectivity in the banking sector.

Read more →

Alkami Technology, Inc. Profile

Company Name

Alkami Technology, Inc.

Company Website

https://www.alkami.com/

HQ Location

365 Water Street, Akron, OH 44308, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE