Alkami Overview

Alkami's Data & Marketing Solutions empower financial institutions to transform their marketing strategies using real-time data and personalization. By tailoring campaigns to individual customer behaviors within digital banking, institutions can significantly increase their return on investment, reportedly achieving up to 13 times the ROI. This solution enables banks to predict customer needs, such as the next-best loan offers, and diversify revenue streams beyond traditional fees. A unique aspect is its ability to capture and retain funds by understanding user behaviors and market dynamics, positioning financial institutions as trusted business partners. This data-driven approach not only enhances customer engagement but also drives sustainable growth in a competitive market.

Use Cases

Customers recommend Campaign Management, Communication Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Alkami.

Other use cases:

  • Engagement Management
  • Lead Analytics
  • Generation Of New Leads
  • Digital Marketing
  • Channel Management
  • Touchpoint Management
  • Conversion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Alkami.

Alkami Use-Cases and Business Priorities: Customer Satisfaction Data

Alkami works with different mediums / channels such as Omnichannel.

Alkami's features include Personalization. and Alkami support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Alkami analytics capabilities include Custom Reports, and Analytics.

Segmint increases ROI by 13X for financial institutions through real-time data and personalization. Marketing campaigns are transformed into profit by leveraging digital banking insights.

Comprehensive Insights on Alkami Use Cases

What Are the key features of Alkami for Campaign Management?

How can Alkami enhance your Engagement Management process?

11 buyers and buying teams have used Cuspera to assess how well Alkami solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Banking

CASE STUDY Unitus Community Credit Union

Alkami’s Retail Digital Sales & Service Maturity Model helped Unitus Community Credit Union align their digital strategy. Unitus brought cross-functional leaders together to complete the assessment a...s a team. This approach created organizational buy-in and alignment. The assessment showed Unitus was innovation-ready. This set them up to act on new digital opportunities and improve member experience.

Banking

CASE STUDY American Eagle Financial Credit Union

Alkami’s digital banking platform and Paymentus’s payments solutions helped American Eagle Financial Credit Union modernize their services. Their old system was simple but could not adapt to new need...s. Alkami offered a better culture fit and self-service features. Paymentus PayWatch reduced fraud rates to under 1%. Members gave positive feedback. The team looks forward to using new navigation and marketing tools.

Banking

CASE STUDY Skyla Federal Credit Union

Alkami's digital banking platform helped Skyla Federal Credit Union unify their mobile and desktop banking. Before, they used two vendors and had a disjointed member experience. The new platform gave... members and staff the same experience on any device. This made vendor management easier. Skyla grew business deposit accounts, increased product adoption, and prevented fraud for both business and consumer accounts.

Banking

CASE STUDY Quontic Bank

Alkami and MANTL helped Quontic Bank grow with digital account opening and a digital banking platform. Quontic Bank wanted to offer a seamless digital experience for customers and reduce friction for... employees. They used MANTL for omnichannel account opening and Alkami for digital banking. This strong digital foundation let Quontic scale and serve modern customers. Quontic's digital leader said the combined solution made a big impact on their growth and customer experience.

Banking

CASE STUDY TEG Federal Credit Union (TEGFCU)

Alkami’s digital account opening solution helped TEG Federal Credit Union improve member acquisition. TEGFCU wanted to offer a better digital banking experience and make account opening easier. They ...needed to compete with bigger banks and serve members across several New York counties. Alkami’s platform gave TEGFCU modern tools and a smoother process. This helped TEGFCU grow deposits and stay true to their values.

Banking

CASE STUDY American Eagle Financial Credit Union

Alkami’s digital banking platform helped American Eagle Financial Credit Union modernize its member experience. They replaced a 16-year-old legacy system with Alkami and Paymentus for payments. Membe...rs now have Bill Center, account-to-account transfers, P2P, and loan payment options. Alkami’s team provided strong support and a good cultural fit. The credit union sees new value and innovation, especially in financial wellness.

lightning

Peers used Alkami for campaign management and communication management

Alkami Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Custom Reports

4.33/5

Read Reviews (24)
Analytics

4.24/5

Read Reviews (44)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Custom Reports

4.33/5

Read Reviews (24)
Analytics

4.24/5

Read Reviews (44)

Software Failure Risk Guidance

?

for Alkami

Top Failure Risks for Alkami

Alkami Technology, Inc. News

Product

ACH Origination Verification

Alkami introduces ACH Origination Verification, enhancing fraud prevention for financial institutions. This solution empowers business clients to monitor ACH credit batches for anomalies, ensuring compliance and reducing risk. Features include real-time anomaly detection, out-of-band alerts, and account takeover protection, providing a secure environment for ACH credit origination.

Product

MANTL Unveils Bulk Account Opening to Streamline Branch Operations, Simplify Banker Workflows, and Increase Wallet Share

MANTL, an Alkami solution team, has launched the Bulk Account Opening feature, enabling banks to open multiple accounts in a single application. This innovation aims to streamline branch operations, enhance banker workflows, and increase wallet share by allowing bankers to focus on customer relationships. The feature is available to MANTL bank customers and will expand to credit unions later this year.

Customer

Tier One Credit Union Selects Alkami for Digital Banking - PR Newswire

Tier One Credit Union has selected Alkami as its digital banking partner, covering both retail and business banking for over 350,000 users. This partnership expands Alkami's presence among the top 20 U.S. credit unions and highlights its comprehensive adoption of Alkami's Data & Marketing Solution. Alkami now serves five of the top 20 credit unions, reinforcing its leadership in digital banking solutions.

Financial

Alkami Announces Second Quarter 2025 Financial Results

Alkami Technology reported a 36.4% increase in Q2 2025 revenue, reaching $112.1 million, with a non-GAAP gross margin of 65.1%. Despite a GAAP net loss of $13.6 million, Adjusted EBITDA rose to $11.9 million. The user base expanded to 20.9 million, and annual recurring revenue grew 32% to $424 million. The recent MANTL acquisition added 23 new clients, enhancing Alkami's digital banking capabilities.

Alkami Technology, Inc. Profile

Company Name

Alkami Technology, Inc.

Company Website

https://www.alkami.com/

HQ Location

365 Water Street, Akron, OH 44308, US

Employees

11-50

Social

Financials

PRIVATE