ALICE Receptionist (Discontinued): Use-Cases, Insights and Reviews | 2025 Cuspera

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Visitor Management Solution with ALICE Virtual Receptionist..

ALICE Receptionist Overview

Alice-receptionist greets visitors, provides information, and connects employees efficiently. ALICE Receptionist enhances office entrance interactions.

Use Cases

Customers recommend Engaging And Following Up, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using ALICE Receptionist.

Other use cases:

Digital Signature
Competitive Intelligence
Lead Qualification: Technographic
Offer Management
Event Management
Generation Of New Leads
Sending & Publishing Communications

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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using ALICE Receptionist.

Other priorities:

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ALICE Receptionist Use-Cases and Business Priorities: Customer Satisfaction Data

ALICE Receptionist works with different mediums / channels such as Video. Phone Calls. Mobile etc.

ALICE Receptionist's features include Alerts: Popups & Notifications, and Personalization. and ALICE Receptionist support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ALICE Receptionist analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Whenever I call to get help, I don't have to explain to them how it s set up...." Peer review by Brad Breaux, Manager of Infrastructure Services, Stone Energy Corporation

Popular Business Setting

for ALICE Receptionist

Top Industries

Information Technology and Services
Consumer Goods
Real Estate

Popular in

Mid Market
Enterprise
Small Business

ALICE Receptionist is popular in Information Technology And Services, Consumer Goods, and Real Estate and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on ALICE Receptionist Use Cases

How efficiently Does ALICE Receptionist manage your Helpdesk Management?

Case Studies

Government Administration

CASE STUDY County Judicial Courts System

ALICE Receptionist kiosks helped the County Judicial Courts System improve juror check-in and public information access. The court deployed 25 kiosks across 10 courthouse buildings. Jurors used the k...iosks to check in by scanning a barcode, making the process faster. The kiosks supported six languages and provided maps and service info to visitors. In the first year, there were over 94,000 juror check-ins and 67,000 self-help interactions. Employee-assisted check-ins dropped by 80%.

Accounting

CASE STUDY Jitasa

ALICE Receptionist helped Jitasa manage their lobby after their receptionist retired. Jitasa wanted a user-friendly, high-tech solution at a low cost. ALICE Receptionist automated visitor management,... greeting guests and notifying staff only when needed. Jitasa saved over $20,000 each year by not hiring a full-time receptionist. Employees stayed focused and productive. The lobby now looks modern and professional, and visitors find it easy to navigate.

ALICE Receptionist | Overview

ALICE Receptionist Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.37/5 ★ Read Reviews (28)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.37/5 ★ Read Reviews (28)

Software Failure Risk Guidance

for ALICE Receptionist

Overall Risk Meter

Low Medium High

Top Failure Risks for ALICE Receptionist

Wintech LLC Profile

Company Name

Wintech LLC

HQ Location

11920 Southern Highlands Pkwy Ste 101, Las Vegas, Nevada 89141, US

Employees

1-10

Social

Financials

PRIVATE