Acquia cloud platform Overview

Discover comprehensive insights into Acquia cloud platform. Learn more about product features, capabilities and expert reviews based on 187 insights and explore use-cases showcasing how Acquia cloud platform enhances Helpdesk management and drives growth.

This is a summary of the comprehensive capabilities and benefits of Acquia cloud platform based on over 187 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Acquia cloud platform is right for your needs? Our Cuspera AI engine can evaluate how Acquia cloud platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Acquia cloud platform supports business activities such as:

  • Helpdesk Management
  • Offer Management
  • Workflow Management
  • Engaging And Following Up
  • Content Management

Acquia cloud platform can help you with many business goals, such as Scale Best Practices, Grow Market Share, and Acquire Customers.

Acquia cloud platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Acquia cloud platform solved their business needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities peers achieved using Acquia cloud platform.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Offer Management , Workflow Management , as the business use cases that they have been most satisfied while using Acquia cloud platform.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.13/5 ★

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5 ★

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5 ★

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform
PEER EXPERIENCES
Helpdesk Management

4.13/5 ★

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5 ★

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5 ★

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 187 insights from peers and experts to help you assess how these Acquia cloud platform use cases fit your business needs.

Customer Stories

University of Georgia - Education - Large

Athens, USA

Acquia DAM helped the University of Georgia manage creative content with better metadata workflows. The marketing team used Acquia DAM to save time on data entry and focus more on creative work. Auto...mated tagging and self-service access made it easier to find and use images. The university increased available assets and improved user experience. The new process led to a higher return on investment for their digital asset management system.

Read more →

University of California, San Francisco Department of Surgery - Hospital & Health Care - Large

San Francisco, USA

UCSF Department of Surgery unified over 80 websites using Drupal and Acquia Cloud Platform. The team replaced fragmented CMS systems with a single, secure, HIPAA-aligned platform. Editors now manage ...all domains from one place, sharing content and design standards. Patients and staff benefit from improved navigation and mobile-first design. The new system supports accessibility and delivers a more human experience online.

Read more →

UNICEF - Non Profit Organization Management - Very Large

New York, USA

UNICEF used Drupal on Acquia Cloud Platform to launch Bebbo, a free parenting app. The app reached 1.4 million families in 15 countries, offering expert child development guidance. UNICEF partnered w...ith health ministries and trained over 50,000 workers to use the app. 84% of surveyed users felt more confident in supporting their child's development. Bebbo delivers multilingual, offline content and is recognized as a Digital Public Good.

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UKG - Information Technology And Services - Very Large

Lowell, USA

UKG used Acquia Cloud Platform to merge three legacy sites into one Drupal site. After the change, sessions increased by 363%. Gated content downloads rose by 132%. Product tour submissions went up b...y 284%. The new site uses Acquia Edge CDN and security for fast, safe access. UKG now guides users with a "Find Your Solution" tool and a redesigned homepage.

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UMass Amherst - Education - Large

Amherst, USA

Acquia Site Factory helped UMass Amherst standardize its university-wide site network. Each college got a self-serve Drupal platform. The new system improved brand consistency and centralized hosting.... UMass Amherst saw a 115% increase in traffic to the College of Humanities and Fine Arts site. Subsidiary sites like Architecture and Theater also grew traffic by 10%. The platform made site management easier for teams with different skills.

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University of Georgia - Education - Large

Athens, USA

University of Georgia used Acquia DAM to organize 1 million digital assets. The team built a 6-type metadata model and automated workflows. This let them tag and find images faster. They now have 24,...000 downloads a year. Photographers spend less time on data entry and more on creative work. More images are available for use, improving value for the university.

Read more →

Based on peer insights

Cuspera recommends Acquia cloud platform for

Use Cases Helpdesk Management , Offer Management , Workflow Management
Business Priorities Scale Best Practices, Grow Market Share, Acquire Customers
lightning

Peers used Acquia cloud platform to Scale best practices and Grow market share

IT and Other Capabilities

for Acquia cloud platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5 ★

Read Reviews (7)
Data Import

3.56/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5 ★

Read Reviews (7)
Data Import

3.56/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5 ★

Read Reviews (28)
Email Support

3.97/5 ★

Read Reviews (5)
Chat Support

3.97/5 ★

Read Reviews (5)
Phone Support

3.97/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5 ★

Read Reviews (28)
Email Support

3.97/5 ★

Read Reviews (5)
Chat Support

3.97/5 ★

Read Reviews (5)
Phone Support

3.97/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (6)
Custom Reports

3.75/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (6)
Custom Reports

3.75/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for Acquia cloud platform

Top Failure Risks for Acquia cloud platform

Vendor Profile Details

Company Name

Acquia Inc.

Company Website

https://www.acquia.com/

HQ Location

53 State Street, Exchange Place, Boston, MA 02109, US

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

SERIES G