Acquia cloud platform Overview

Discover comprehensive insights into Acquia cloud platform. Learn more about product features, capabilities and expert reviews based on 187 insights and explore use-cases showcasing how Acquia cloud platform enhances Helpdesk management and drives growth.

This is a summary of the comprehensive capabilities and benefits of Acquia cloud platform based on over 187 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Acquia cloud platform is right for your needs? Our Cuspera AI engine can evaluate how Acquia cloud platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Acquia cloud platform supports business activities such as:

  • Helpdesk Management
  • Offer Management
  • Workflow Management
  • Engaging And Following Up
  • Content Management

Acquia cloud platform can help you with many business goals, such as Scale Best Practices, Grow Market Share, and Acquire Customers.

Acquia cloud platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Acquia cloud platform solved their business needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities peers achieved using Acquia cloud platform.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Offer Management , Workflow Management , as the business use cases that they have been most satisfied while using Acquia cloud platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.13/5

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform
PEER EXPERIENCES
Helpdesk Management

4.13/5

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 187 insights from peers and experts to help you assess how these Acquia cloud platform use cases fit your business needs.

Customer Stories

NSW Department of Climate Change, Energy, the Environment and Water - Government Administration - Large

Sydney, Australia

Acquia and Sitback Solutions helped the NSW Department of Climate Change, Energy, the Environment and Water launch two digital tools for energy savings. The platform uses a headless Drupal architectu...re and Acquia Cloud to deliver real-time, personalized energy savings estimates. It processes over 1.8 million modeled scenarios and supports different user journeys for households, renters, and businesses. Policy teams can update rules without developer help, reducing maintenance. The solution met strict government standards and launched on time for a ministerial deadline.

Botanic Gardens of Sydney and AdaptNSW - Government Administration - Large

Sydney, Australia

Restore and Renew, built on Drupal and Acquia Cloud Platform, cut query response times by 92% for Botanic Gardens of Sydney and AdaptNSW. The new platform unified fragmented climate science tools int...o a single, scalable decision-support system. Usability testing showed clearer workflows and easier map interactions. The solution met WCAG 2.2 AA accessibility standards and enabled a 20% increase in usage. Restoration professionals now access real-time climate and genetic data to make better seed sourcing decisions.

University of Georgia - Education - Large

Athens, USA

Acquia DAM helped the University of Georgia manage creative content with better metadata workflows. The marketing team used Acquia DAM to save time on data entry and focus more on creative work. Auto...mated tagging and self-service access made it easier to find and use images. The university increased available assets and improved user experience. The new process led to a higher return on investment for their digital asset management system.

University of California, San Francisco Department of Surgery - Hospital & Health Care - Large

San Francisco, USA

UCSF Department of Surgery unified over 80 websites using Drupal and Acquia Cloud Platform. The team replaced fragmented CMS systems with a single, secure, HIPAA-aligned platform. Editors now manage ...all domains from one place, sharing content and design standards. Patients and staff benefit from improved navigation and mobile-first design. The new system supports accessibility and delivers a more human experience online.

UNICEF - Non Profit Organization Management - Very Large

New York, USA

UNICEF used Drupal on Acquia Cloud Platform to launch Bebbo, a free parenting app. The app reached 1.4 million families in 15 countries, offering expert child development guidance. UNICEF partnered w...ith health ministries and trained over 50,000 workers to use the app. 84% of surveyed users felt more confident in supporting their child's development. Bebbo delivers multilingual, offline content and is recognized as a Digital Public Good.

UKG - Information Technology And Services - Very Large

Lowell, USA

UKG used Acquia Cloud Platform to merge three legacy sites into one Drupal site. After the change, sessions increased by 363%. Gated content downloads rose by 132%. Product tour submissions went up b...y 284%. The new site uses Acquia Edge CDN and security for fast, safe access. UKG now guides users with a "Find Your Solution" tool and a redesigned homepage.

Based on peer insights

Cuspera recommends Acquia cloud platform for

Use Cases Helpdesk Management , Offer Management , Workflow Management
Business Priorities Scale Best Practices, Grow Market Share, Acquire Customers
lightning

Peers used Acquia cloud platform to Scale best practices and Grow market share

IT and Other Capabilities

for Acquia cloud platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5

Read Reviews (7)
Data Import

3.56/5

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5

Read Reviews (7)
Data Import

3.56/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5

Read Reviews (28)
Email Support

3.97/5

Read Reviews (5)
Chat Support

3.97/5

Read Reviews (5)
Phone Support

3.97/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5

Read Reviews (28)
Email Support

3.97/5

Read Reviews (5)
Chat Support

3.97/5

Read Reviews (5)
Phone Support

3.97/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5

Read Reviews (6)
Custom Reports

3.75/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5

Read Reviews (6)
Custom Reports

3.75/5

Read Reviews (11)

Software Failure Risk Guidance

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for Acquia cloud platform

Top Failure Risks for Acquia cloud platform

Vendor Profile Details

Company Name

Acquia Inc.

Company Website

https://www.acquia.com/

HQ Location

53 State Street, Exchange Place, Boston, MA 02109, US

Employees

501-1000

Social

Financials

SERIES G