Acquia cloud platform Overview

Discover comprehensive insights into Acquia cloud platform. Learn more about product features, capabilities and expert reviews based on 187 insights and explore use-cases showcasing how Acquia cloud platform enhances Helpdesk management and drives growth.

This is a summary of the comprehensive capabilities and benefits of Acquia cloud platform based on over 187 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Acquia cloud platform is right for your needs? Our Cuspera AI engine can evaluate how Acquia cloud platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Acquia cloud platform supports business activities such as:

  • Helpdesk Management
  • Offer Management
  • Workflow Management
  • Engaging And Following Up
  • Content Management

Acquia cloud platform can help you with many business goals, such as Scale Best Practices, Grow Market Share, and Acquire Customers.

Acquia cloud platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Acquia cloud platform solved their business needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities peers achieved using Acquia cloud platform.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Offer Management , Workflow Management , as the business use cases that they have been most satisfied while using Acquia cloud platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.13/5

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform
PEER EXPERIENCES
Helpdesk Management

4.13/5

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 187 insights from peers and experts to help you assess how these Acquia cloud platform use cases fit your business needs.

Customer Stories

 

San Francisco International Airport - Government Administration - Large

San Francisco, USA

Acquia DAM helped San Francisco International Airport overhaul its digital asset management. The airport team fixed metadata issues and set up new governance for their DAM system. They created traini...ng resources and improved user experience with single sign-on and better file conversion options. Downloads increased by 498% and user numbers grew by 12%. The DAM platform became a key tool for sharing media and marketing assets across the organization.

 

Rheem - Manufacturing - Large

Atlanta, USA

Acquia DAM helped Rheem manage digital assets across global divisions. Before, teams used Excel and email to share product data, which was slow and hard to track. With Acquia DAM, Rheem set up a sing...le source for product information and digital files. Teams now share assets with dealers and partners quickly. The system saves time, controls access, and supports e-commerce growth. Users can easily update, resize, and share content for different retailers.

 

QA Higher Education - Education - Medium

London, UK

QA Higher Education used Acquia Web Governance to improve website quality and accessibility. They saw a 68% increase in quality assurance compliance scores and a 23% drop in accessibility issues per ...page. The team reduced issue response time by 74%. The platform's dashboard and reporting tools made it easy for non-technical users to find and fix errors. QA Higher Education now keeps content accurate and consistent across multiple university sites.

 

Princeton University - Education - Large

Princeton, USA

Acquia Site Factory helped Princeton University migrate 650 websites to Drupal 9. The university needed a unified platform to support consistent branding and user experience across many sites. With F...FW, they built a multisite solution, automated migration, and created reusable templates. The project improved site launch speed, reduced costs, and enabled support for more sites without adding staff. Workflow automation and template use made ongoing site management easier and more efficient.

 

Princeton University - Education - Large

Princeton, USA

Princeton University switched to Drupal for its website needs. The old CMS was hard to use and support was slow. Acquia helped with training and planning. Now, 287 live sites run on Drupal. Staff can... build and manage their own sites. Web accessibility and support improved a lot. IT can focus on new features instead of fixing problems.

 

Pradco Outdoor Brands - Consumer Goods - Medium

Birmingham, USA

Acquia DAM and Acquia PIM helped Pradco Outdoor Brands manage over 5,000 product SKUs across many e-commerce channels. Before, teams struggled with slow, manual processes and scattered product data. ...With Acquia, all digital assets and product information are now in one place. Teams access approved content quickly, reducing errors and speeding up workflows. Pradco delivers a consistent, high-quality digital experience for retailers and customers.

Based on peer insights

Cuspera recommends Acquia cloud platform for

Use Cases Helpdesk Management , Offer Management , Workflow Management
Business Priorities Scale Best Practices, Grow Market Share, Acquire Customers
lightning

Peers used Acquia cloud platform to Scale best practices and Grow market share

IT and Other Capabilities

for Acquia cloud platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5

Read Reviews (7)
Data Import

3.56/5

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5

Read Reviews (7)
Data Import

3.56/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5

Read Reviews (28)
Email Support

3.97/5

Read Reviews (5)
Chat Support

3.97/5

Read Reviews (5)
Phone Support

3.97/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5

Read Reviews (28)
Email Support

3.97/5

Read Reviews (5)
Chat Support

3.97/5

Read Reviews (5)
Phone Support

3.97/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5

Read Reviews (6)
Custom Reports

3.75/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5

Read Reviews (6)
Custom Reports

3.75/5

Read Reviews (11)

Software Failure Risk Guidance

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for Acquia cloud platform

Top Failure Risks for Acquia cloud platform

Vendor Profile Details

Company Name

Acquia Inc.

Company Website

https://www.acquia.com/

HQ Location

53 State Street, Exchange Place, Boston, MA 02109, US

Employees

501-1000

Social

Financials

SERIES G