Zoom Meetings Overview

This is a summary of the comprehensive capabilities and benefits of Zoom Meetings based on over 13704 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoom Meetings, Zoom Video Webinar, Adobe Connect, Cisco Webex, BlueJeans, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoom Meetings is right for your needs? Our Cuspera AI engine can evaluate how Zoom Meetings fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoom Meetings supports business activities such as:

  • Collaboration
  • Conference Call Management
  • Call Recording
  • Meeting Management
  • Content Sharing

Zoom Meetings can help you with many business goals, such as Attract More Attendees, Improve Internal Communications, Enhance Customer Relationships, Improve Digital And Social Presence, Scale Best Practices, etc. It can help manage these activities if you use Video Offline Events etc. for these needs. As a solution, Zoom Meetings's capabilities include Recording, Personalization, Widgets, etc.

Zoom Meetings was founded in 2011. Education Vertical is its biggest customer base.

Reviews

"One of the challenges that we had was walking into a conference room and not being able to easily start a meeting. " - John Howell

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities peers achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Call Recording , as the business use cases that they have been most satisfied while using Zoom Meetings.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Offline, Events and Trade Shows

4.41/5

Read Reviews (3626)

"...Zoom Video Webinar is a nice service that helps in making video conference, live sessions and organising webinar class...."
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.40/5

Read Reviews (910)

"...We use the service for inter-office conference calls, screensharing, software training, and recording instructional videos. . ...."
Call Recording with Phone Calls and Video

4.69/5

Read Reviews (341)

"...Engagement is up for those types of meetings and the ability to share screens and record calls is so helpful for us...."
PEER EXPERIENCES
Collaboration with Video, Offline, Events and Trade Shows

4.41/5

Read Reviews (3626)

"...Zoom Video Webinar is a nice service that helps in making video conference, live sessions and organising webinar class...." Peer review by Verified Reviewer, Information Technology and Services
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.40/5

Read Reviews (910)

"...We use the service for inter-office conference calls, screensharing, software training, and recording instructional videos. . ...." Peer review by Chaucer W., Accounting Manager, Information Technology and Services
Call Recording with Phone Calls and Video

4.69/5

Read Reviews (341)

"...Engagement is up for those types of meetings and the ability to share screens and record calls is so helpful for us...." Peer review by Emma M., Director of Communication, Religious Institutions

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 13704 insights from peers and experts to help you assess how these Zoom Meetings use cases fit your Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

John Howell

IT Operations Manager

FFA's

One of the challenges that we had was walking into a conference room and not being able to easily start a meeting. Testimonial By John Howell

Charlie Germano

Senior Director of IT and Security Operation

Save the Children

I can’t tell you how much better our experience is in the conference rooms. Just being able to walk into a room and start a meet ng with one click on an iPad is amazing. My IT team’s lives are much easier now. Testimonial By Charlie Germano

Joey Faraone

Director of Technology and Information Services

Baylis Medical

We use every piece of Zoom we can; we use Zoom Phone on our systems/cell phones, we use Meetings to collaborate. Our clinical team is doing webinars with physicians. Being able to continue to showcase what we’re doing virtually has really helped us grow and sustain our footprint on the medical devi...ce industry.

Testimonial By Joey Faraone
CUSTOMERS TESTIMONIALS

John Howell

IT Operations Manager

FFA's

One of the challenges that we had was walking into a conference room and not being able to easily start a meeting. Testimonial By John Howell

Charlie Germano

Senior Director of IT and Security Operation

Save the Children

I can’t tell you how much better our experience is in the conference rooms. Just being able to walk into a room and start a meet ng with one click on an iPad is amazing. My IT team’s lives are much easier now. Testimonial By Charlie Germano

Joey Faraone

Director of Technology and Information Services

Baylis Medical

We use every piece of Zoom we can; we use Zoom Phone on our systems/cell phones, we use Meetings to collaborate. Our clinical team is doing webinars with physicians. Being able to continue to showcase what we’re doing virtually has really helped us grow and sustain our footprint on the medical devi...ce industry.

Testimonial By Joey Faraone

Case Studies

COMPANY CASE STUDIES
Case Study BAYADA Home Health Care

Bayada Home Health Care Gets the Total Package with Zoom & Logitech

Read More
Case Study Football Federation Australia (FFA)

How Australian Football Agency FFA Uses Zoom to Improve Meeting Efficiency, Enable Match Reviews

Read More
Case Study WorkRamp

WorkRamp uses Zoom API to Power their Training & Development Platform

Read More

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Zoom Video Webinar, Adobe Connect, Cisco Webex and BlueJeans are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoom Meetings to Attract more attendees and Improve internal communications

Peer and Expert Opinion on Features

for Zoom Meetings

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.26/5

Read Reviews (1223)
Personalization

3.98/5

Read Reviews (590)
Widgets

3.96/5

Read Reviews (65)
Alerts: popups & Notifications

1.74/5

Read Reviews (49)
Video hosting

4.28/5

Read Reviews (38)
FEATURES RATINGS AND REVIEWS
Recording

4.26/5

Read Reviews (1223)
Personalization

3.98/5

Read Reviews (590)
Widgets

3.96/5

Read Reviews (65)
Alerts: popups & Notifications

1.74/5

Read Reviews (49)
Video hosting

4.28/5

Read Reviews (38)

IT and Other Capabilities

for Zoom Meetings

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.18/5

Read Reviews (1720)
Data Export

3.88/5

Read Reviews (1844)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.18/5

Read Reviews (1720)
Data Export

3.88/5

Read Reviews (1844)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.49/5

Read Reviews (134)
Phone Support

4.46/5

Read Reviews (192)
Email Support

4.08/5

Read Reviews (48)
24/7 Support

3.09/5

Read Reviews (877)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.49/5

Read Reviews (134)
Phone Support

4.46/5

Read Reviews (192)
Email Support

4.08/5

Read Reviews (48)
24/7 Support

3.09/5

Read Reviews (877)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Vendor Profile Details

Company Name

Zoom Video Communications

Company Website

https://zoom.us/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D