About Zipwhip

Zipwhip is a Business Text Messaging Software that enables texting on existing business phone numbers. It helps to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. It also helps to improve internal communications, scale best practices and increase sales and revenue.

It helps to resolve customer issues and increase productivity with lower call volumes and faster daily operations. It improves engagement and generates new revenue through text marketing, promote contests, events, sales, and campaigns along with automated appointment reminders and alerts that are sent to multiple people at a time.

Some of its features include convenient automation tools, building relationships with the customers by adding a personal touch to every text, staying organized and communicate with customers effectively, track and optimize the performance of the text messages with easy-to-read reports and more.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Zipwhip solves your Mobile Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Zipwhip.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Establish Thought Leadership
  • Launch New Products
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Brand Engagement
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Zipwhip.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.86/5

Read Reviews (406)

"...Patients weren t responding to follow-up calls or waitlist outreach, resulting in higher no-show rates...." Case Study McCracken Chiropractic & Wellness
engaging and following up

4.86/5

Read Reviews (347)

engaging with scheduling & cadence

4.39/5

Read Reviews (5)

Communication Management with Text SMS, Phone Calls and E-Mail

4.58/5

Read Reviews (165)

"...This is a great tool to use than using your own personal device to send text messages...." Peer review by Endia C, Licensed Insurance Agent, Insurance
sending & publishing communications

4.53/5

Read Reviews (129)

tracking & monitoring communications

4.33/5

Read Reviews (8)

Workflow Management

4.84/5

Read Reviews (63)

"...4 Sylvan Learning Centers located throughout Texas, struggled in three main areas: Generating new customer leads, simplifying staff workflows, and reducing phone tag with parents and students...." Case Study Sylvan Learning Centers
PEER EXPERIENCES
Engagement Management

4.86/5

Read Reviews (406)

"...Patients weren t responding to follow-up calls or waitlist outreach, resulting in higher no-show rates...." Case Study McCracken Chiropractic & Wellness
engaging and following up

4.86/5

Read Reviews (347)

engaging with scheduling & cadence

4.86/5

Read Reviews (5)

Communication Management with Text SMS, Phone Calls and E-Mail

4.58/5

Read Reviews (165)

"...This is a great tool to use than using your own personal device to send text messages...." Peer review by Endia C, Licensed Insurance Agent, Insurance
sending & publishing communications

4.58/5

Read Reviews (129)

tracking & monitoring communications

4.58/5

Read Reviews (8)

Workflow Management

4.84/5

Read Reviews (63)

"...4 Sylvan Learning Centers located throughout Texas, struggled in three main areas: Generating new customer leads, simplifying staff workflows, and reducing phone tag with parents and students...." Case Study Sylvan Learning Centers

61+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5172 insights from peers and experts to help you assess how these Zipwhip use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Chris Wilson

Director Of Ticket Services

Portland Timbers

Developing a relationship has been really important to us. Having a personal rep to answer any questions is essential to how we do that, and Zipwhip’s been a great tool to create that connection and make sure we do it in the best possible way. Testimonial By Chris Wilson

Dylan Castle

Transaction Coordinator

Guild Mortgage

You may not be able to reach someone any other way than via texting during the day, when they are working and busy with the day to day. Texting is not invasive. Testimonial By Dylan Castle

Sarah Conant

Office Manager, Hall’s Culligan Bottled Water Ravenna & Canton, Ohio

Culligan

Zipwhip works really well for us. We use it to reach customers for delivery notifications, preventative maintenance, delinquents and service reminders. I really love it. It’s so much easier to send messages to a group of customers rather than trying to call each one. Testimonial By Sarah Conant
CUSTOMERS TESTIMONIALS

Chris Wilson

Director Of Ticket Services

Portland Timbers

Developing a relationship has been really important to us. Having a personal rep to answer any questions is essential to how we do that, and Zipwhip’s been a great tool to create that connection and make sure we do it in the best possible way. Testimonial By Chris Wilson

Dylan Castle

Transaction Coordinator

Guild Mortgage

You may not be able to reach someone any other way than via texting during the day, when they are working and busy with the day to day. Texting is not invasive. Testimonial By Dylan Castle

Sarah Conant

Office Manager, Hall’s Culligan Bottled Water Ravenna & Canton, Ohio

Culligan

Zipwhip works really well for us. We use it to reach customers for delivery notifications, preventative maintenance, delinquents and service reminders. I really love it. It’s so much easier to send messages to a group of customers rather than trying to call each one. Testimonial By Sarah Conant

Case Studies

COMPANY CASE STUDIES
Case Study The Bar Method

After searching for a tool to better drive engagement and increase their team’s efficiency, they landed on Zipwhip. Now, they have consistently full classes and happy members.

Read More
Case Study Biscuits & Bath

After adopting Zipwhip two-way business texting, Biscuits & Bath saw a dramatic increase in client communication and satisfaction.

Read More
Case Study Exclusive Sedan

Learn how this company used automotive text message marketing with the Zipwhip and Livery Coach integration to grow their transportation business.

Read More

Popular Business Setting

for Zipwhip

Top Industries

  • Information Technology and Services
  • Human Resources
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zipwhip to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Zipwhip

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.22/5

Read Reviews (265)
Feedback surveys

4.31/5

Read Reviews (139)
Alerts: popups & Notifications

4.22/5

Read Reviews (122)
Templates

4.34/5

Read Reviews (119)
Recording

4.54/5

Read Reviews (77)
FEATURES RATINGS AND REVIEWS
Personalization

4.22/5

Read Reviews (265)
Feedback surveys

4.31/5

Read Reviews (139)
Alerts: popups & Notifications

4.22/5

Read Reviews (122)
Templates

4.34/5

Read Reviews (119)
Recording

4.54/5

Read Reviews (77)

IT and Other Capabilities

for Zipwhip

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5

Read Reviews (211)
Data Import

4.07/5

Read Reviews (426)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.08/5

Read Reviews (211)
Data Import

4.07/5

Read Reviews (426)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.34/5

Read Reviews (198)
24/7 Support

4.32/5

Read Reviews (404)
Chat Support

4.28/5

Read Reviews (23)
Email Support

4.26/5

Read Reviews (37)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.34/5

Read Reviews (198)
24/7 Support

4.32/5

Read Reviews (404)
Chat Support

4.28/5

Read Reviews (23)
Email Support

4.26/5

Read Reviews (37)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (21)
Analytics

4.65/5

Read Reviews (102)
Custom Reports

4.00/5

Read Reviews (405)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.06/5

Read Reviews (21)
Analytics

4.65/5

Read Reviews (102)
Custom Reports

4.00/5

Read Reviews (405)

Failure Risk Guidance Security Report

?

for Zipwhip

Overall Risk Meter

Low Medium High

Top Failure Risks for Zipwhip

Vendor Profile Details

Company Name

Zipwhip

Company Website

https://www.zipwhip.com/

HQ Location

1501 1st Ave South, Suite 500, Seattle, WA 98134, US

Employees

101-250

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