About Zipwhip
Zipwhip is a Business Text Messaging Software that enables texting on existing business phone numbers. It helps to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. It also helps to improve internal communications, scale best practices and increase sales and revenue.
It helps to resolve customer issues and increase productivity with lower call volumes and faster daily operations. It improves engagement and generates new revenue through text marketing, promote contests, events, sales, and campaigns along with automated appointment reminders and alerts that are sent to multiple people at a time.
Some of its features include convenient automation tools, building relationships with the customers by adding a personal touch to every text, staying organized and communicate with customers effectively, track and optimize the performance of the text messages with easy-to-read reports and more.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Zipwhip solves your Mobile Marketing needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Zipwhip.
Use Cases
Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Zipwhip.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.86/5 ★ |
"...Patients weren t responding to follow-up calls or waitlist outreach, resulting in higher no-show rates...." Case Study McCracken Chiropractic & Wellness |
| engaging and following up |
4.86/5 ★ |
|
| engaging with scheduling & cadence |
4.39/5 ★ |
|
| Communication Management with Text SMS, Phone Calls and E-Mail |
4.58/5 ★ |
"...This is a great tool to use than using your own personal device to send text messages...." Peer review by Endia C, Licensed Insurance Agent, Insurance |
| sending & publishing communications |
4.53/5 ★ |
|
| tracking & monitoring communications |
4.33/5 ★ |
|
| Workflow Management |
4.84/5 ★ |
"...4 Sylvan Learning Centers located throughout Texas, struggled in three main areas: Generating new customer leads, simplifying staff workflows, and reducing phone tag with parents and students...." Case Study Sylvan Learning Centers |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.86/5 ★ |
"...Patients weren t responding to follow-up calls or waitlist outreach, resulting in higher no-show rates...." Case Study McCracken Chiropractic & Wellness |
|
| engaging and following up |
4.86/5 ★ |
| engaging with scheduling & cadence |
4.86/5 ★ |
| Communication Management with Text SMS, Phone Calls and E-Mail |
4.58/5 ★ |
"...This is a great tool to use than using your own personal device to send text messages...." Peer review by Endia C, Licensed Insurance Agent, Insurance |
|
| sending & publishing communications |
4.58/5 ★ |
| tracking & monitoring communications |
4.58/5 ★ |
| Workflow Management |
4.84/5 ★ |
"...4 Sylvan Learning Centers located throughout Texas, struggled in three main areas: Generating new customer leads, simplifying staff workflows, and reducing phone tag with parents and students...." Case Study Sylvan Learning Centers |
|
61+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5172 insights from peers and experts to help you assess how these Zipwhip use cases fit your Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Developing a relationship has been really important to us. Having a personal rep to answer any questions is essential to how we do that, and Zipwhip’s been a great tool to create that connection and make sure we do it in the best possible way. Testimonial By Chris Wilson |
|
You may not be able to reach someone any other way than via texting during the day, when they are working and busy with the day to day. Texting is not invasive. Testimonial By Dylan Castle |
|
Zipwhip works really well for us. We use it to reach customers for delivery notifications, preventative maintenance, delinquents and service reminders. I really love it. It’s so much easier to send messages to a group of customers rather than trying to call each one. Testimonial By Sarah Conant |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris Wilson Director Of Ticket Services Portland Timbers |
Developing a relationship has been really important to us. Having a personal rep to answer any questions is essential to how we do that, and Zipwhip’s been a great tool to create that connection and make sure we do it in the best possible way. Testimonial By Chris Wilson |
|
Dylan Castle Transaction Coordinator Guild Mortgage |
You may not be able to reach someone any other way than via texting during the day, when they are working and busy with the day to day. Texting is not invasive. Testimonial By Dylan Castle |
|
Sarah Conant Office Manager, Hall’s Culligan Bottled Water Ravenna & Canton, Ohio Culligan |
Zipwhip works really well for us. We use it to reach customers for delivery notifications, preventative maintenance, delinquents and service reminders. I really love it. It’s so much easier to send messages to a group of customers rather than trying to call each one. Testimonial By Sarah Conant |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study The Bar MethodRead More |
|
Case Study Biscuits & BathRead More |
|
Case Study Exclusive SedanRead More |
Popular Business Setting
for Zipwhip
Top Industries
- Information Technology and Services
- Human Resources
- Automotive
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Zipwhip to Acquire customers and Enhance customer relationships
Zipwhip Alternatives
Peer and Expert Opinion on Features
for Zipwhip
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (265) |
| Feedback surveys | Read Reviews (139) |
| Alerts: popups & Notifications | Read Reviews (122) |
| Templates | Read Reviews (119) |
| Recording | Read Reviews (77) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (265) |
| Feedback surveys | Read Reviews (139) |
| Alerts: popups & Notifications | Read Reviews (122) |
| Templates | Read Reviews (119) |
| Recording | Read Reviews (77) |
IT and Other Capabilities
for Zipwhip
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (211) |
| Data Import | Read Reviews (426) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (211) |
| Data Import | Read Reviews (426) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (198) |
| 24/7 Support | Read Reviews (404) |
| Chat Support | Read Reviews (23) |
| Email Support | Read Reviews (37) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (198) |
| 24/7 Support | Read Reviews (404) |
| Chat Support | Read Reviews (23) |
| Email Support | Read Reviews (37) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (102) |
| Custom Reports | Read Reviews (405) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (102) |
| Custom Reports | Read Reviews (405) |
Failure Risk Guidance Security Report
?for Zipwhip
Overall Risk Meter
Top Failure Risks for Zipwhip
Vendor Profile Details
Company Name
Zipwhip
Company Website
https://www.zipwhip.com/HQ Location
1501 1st Ave South, Suite 500, Seattle, WA 98134, US
Employees
101-250
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