Zipwhip Overview
Zipwhip is a Business Text Messaging Software that enables texting on existing business phone numbers. It helps to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. It also helps to improve internal communications, scale best practices and increase sales and revenue.
It helps to resolve customer issues and increase productivity with lower call volumes and faster daily operations. It improves engagement and generates new revenue through text marketing, promote contests, events, sales, and campaigns along with automated appointment reminders and alerts that are sent to multiple people at a time.
Some of its features include convenient automation tools, building relationships with the customers by adding a personal touch to every text, staying organized and communicate with customers effectively, track and optimize the performance of the text messages with easy-to-read reports and more.
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Zipwhip solved their Mobile Marketing needs. Cuspera uses 5172 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Zipwhip.
Use Cases
Peers recommend Engagement Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Zipwhip.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.86/5 ★ |
"...If you re a business and you re relying on email as your primary customer engagement channel, all of these stats seem like pretty bad news...." Zipcast Episode 26: How Your Customers Really Feel About Your Emails |
| engaging and following up |
4.86/5 ★ |
|
| engaging with scheduling & cadence |
4.39/5 ★ |
|
| Communication Management with Text SMS, Phone Calls and E-Mail |
4.58/5 ★ |
"...I m concerned about sending a message to a group that doesn t seem compliant...." Improve Patient Communication: 6 Texting Essentials for the Healthcare Industry |
| sending & publishing communications |
4.53/5 ★ |
|
| tracking & monitoring communications |
4.33/5 ★ |
|
| Workflow Management |
4.84/5 ★ |
"...Additionally, Zipwhip's texting solution integrates with many of the top software applications, making it easy to add texting to existing workflows...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.86/5 ★ |
"...If you re a business and you re relying on email as your primary customer engagement channel, all of these stats seem like pretty bad news...." Zipcast Episode 26: How Your Customers Really Feel About Your Emails |
|
| engaging and following up |
4.86/5 ★ |
| engaging with scheduling & cadence |
4.86/5 ★ |
| Communication Management with Text SMS, Phone Calls and E-Mail |
4.58/5 ★ |
"...I m concerned about sending a message to a group that doesn t seem compliant...." Improve Patient Communication: 6 Texting Essentials for the Healthcare Industry |
|
| sending & publishing communications |
4.58/5 ★ |
| tracking & monitoring communications |
4.58/5 ★ |
| Workflow Management |
4.84/5 ★ |
"...Additionally, Zipwhip's texting solution integrates with many of the top software applications, making it easy to add texting to existing workflows...." Peer review |
|
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5172 insights from peers and experts to help you assess how these Zipwhip use cases fit your Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
You may not be able to reach someone any other way than via texting during the day, when they are working and busy with the day to day. Texting is not invasive. Testimonial By Dylan Castle |
|
Texting is hands down the best way to reach people in a timely fashion. The ease of use and efficiency of Zipwhip's Landline Texting API gives us the ability to integrate texting into our day-to-day recruiting and HR business processes. Testimonial By Bob Frank |
|
Zipwhip made sense to me, because I know texting is how people communicate and I didn't want to keep using my personal cell phone. Now, about 90% of my communication with candidates is via Zipwhip texting. Testimonial By Doug Lockwood |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dylan Castle Transaction Coordinator Guild Mortgage |
You may not be able to reach someone any other way than via texting during the day, when they are working and busy with the day to day. Texting is not invasive. Testimonial By Dylan Castle |
|
Bob Frank CIO Staffline |
Texting is hands down the best way to reach people in a timely fashion. The ease of use and efficiency of Zipwhip's Landline Texting API gives us the ability to integrate texting into our day-to-day recruiting and HR business processes. Testimonial By Bob Frank |
|
Doug Lockwood Owner Patrice & Associates Recruiting Franchise |
Zipwhip made sense to me, because I know texting is how people communicate and I didn't want to keep using my personal cell phone. Now, about 90% of my communication with candidates is via Zipwhip texting. Testimonial By Doug Lockwood |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Park Lake CreameryRead More |
|
Case Study Life Pacific UniversityRead More |
|
Case Study Orthodox AutoRead More |
Popular Business Setting
for Zipwhip
Top Industries
- Information Technology and Services
- Human Resources
- Automotive
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Zipwhip to Acquire customers and Enhance customer relationships
Zipwhip Alternatives
Peer and Expert Opinion on Features
for Zipwhip
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (265) |
| Feedback surveys | Read Reviews (139) |
| Alerts: popups & Notifications | Read Reviews (122) |
| Templates | Read Reviews (119) |
| Recording | Read Reviews (77) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (265) |
| Feedback surveys | Read Reviews (139) |
| Alerts: popups & Notifications | Read Reviews (122) |
| Templates | Read Reviews (119) |
| Recording | Read Reviews (77) |
IT and Other Capabilities
for Zipwhip
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (211) |
| Data Import | Read Reviews (426) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (211) |
| Data Import | Read Reviews (426) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (198) |
| 24/7 Support | Read Reviews (404) |
| Chat Support | Read Reviews (23) |
| Email Support | Read Reviews (37) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (198) |
| 24/7 Support | Read Reviews (404) |
| Chat Support | Read Reviews (23) |
| Email Support | Read Reviews (37) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (102) |
| Custom Reports | Read Reviews (405) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (102) |
| Custom Reports | Read Reviews (405) |
Software Failure Risk Guidance
?for Zipwhip
Overall Risk Meter
Top Failure Risks for Zipwhip
Vendor Profile Details
Company Name
Zipwhip
Company Website
https://www.zipwhip.com/HQ Location
1501 1st Ave South, Suite 500, Seattle, WA 98134, US
Employees
101-250
Social
Get a personalised risk report for Zipwhip
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Zipwhip may get in touch with you regarding your request.
Request Custom Quote
Zipwhip will get in touch with you regarding your request.