Vidgrid Overview

Vidgrid is an Enterprise Video Platform that specializes in recording, hosting, in-video questions, interactive captions, integrations, and custom video API. It transforms video into a two-way conversation by empowering anyone to capture knowledge, converse with the audience and control the flow of information, enabling users to record or host in-video questions, interactive captions, integrations and customize video APIs.

It creates a video organization for the workplace by transforming it into an interactive video organization by promoting learning, and employee training. It also provides interactive video for better customer service, shortens sales cycles, qualifies more leads, and closes deals faster.

Some of its features include training employees, improving customer experience, LMS integration, easily capturing video lessons, crowdsource training content, customer feedback with video helping to resolve any issues faster, and personalizing the outreach.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Vidgrid solved their Video Platform needs. Cuspera uses 1352 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Vidgrid.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Vidgrid.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Video

4.96/5

Read Reviews (65)

"...Before VidGrid, ticket responses were manually typed by support agents, and oftentimes calls would require coordination with customers across multiple time zones for troubleshooting and discovery...." Case Study Helpsystems
engaging and following up

4.96/5

Read Reviews (49)

"...I am able to provide more interactive and engaging course content in my courses, particularly since I teach mostly online...."
engaging with scheduling & cadence

4.34/5

Read Reviews (4)

"...Now, when buyers request demos, BDRs respond with personalized videos in their cadences...."
Content Management with Video

4.82/5

Read Reviews (51)

"...My number one priority was for faculty to have a positive user experience so they would feel comfortable creating video content...." Case Study Fort Hays State University
content sharing

4.53/5

Read Reviews (18)

"...Now that Amarillo uses VidGrid, users can conveniently access and share video content all within the Blackboard LMS...."
content curation

4.74/5

Read Reviews (10)

"...makes it easier for me to create content for our customers for training and also for support related stuff...."
content publishing

4.69/5

Read Reviews (8)

"...If you are looking for a video solution for hosting and creating screen captures (or uploading other video content directly) at least get a trial of VidGrid to see if VidGrid can work for you...."
Training & Onboarding with Video

4.83/5

Read Reviews (34)

"...I also use it for online learning at the beginning of the semester to greet my students so that they see my face and become comfortable contacting me...."
PEER EXPERIENCES
Engagement Management with Video

4.96/5

Read Reviews (65)

"...Before VidGrid, ticket responses were manually typed by support agents, and oftentimes calls would require coordination with customers across multiple time zones for troubleshooting and discovery...." Case Study Helpsystems
engaging and following up

4.96/5

Read Reviews (49)

engaging with scheduling & cadence

4.96/5

Read Reviews (4)

Content Management with Video

4.82/5

Read Reviews (51)

"...My number one priority was for faculty to have a positive user experience so they would feel comfortable creating video content...." Case Study Fort Hays State University
content sharing

4.82/5

Read Reviews (18)

content curation

4.82/5

Read Reviews (10)

content publishing

4.82/5

Read Reviews (8)

Training & Onboarding with Video

4.83/5

Read Reviews (34)

"...I also use it for online learning at the beginning of the semester to greet my students so that they see my face and become comfortable contacting me...." Peer review by Jeanne S., Professor , Education

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1352 insights from peers and experts to help you assess how these Vidgrid use cases fit your Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Clark Peterson

Program Manager

Virtual College Of Texas

When we looked at VidGrid and saw all of the features included for the price, choosing it just made sense. Testimonial By Clark Peterson

Jane Petersen

Interim Assistant Vice President And Chief Information Officer

University Of Nebraska Kearney

VidGrid is just awesome. We all made a huge decision to switch to VidGrid. UNO gave up Panopto , and both UNL and UNK gave up Echo360. We are definitely seeing the benefits of collaborating and working together with this one tool we love. Testimonial By Jane Petersen

Trae Walker

Director Of External Relations

Sharpspring

Video selling is a best practice right now. If you’re not using video, then you’re not following best practices. Testimonial By Trae Walker
CUSTOMERS TESTIMONIALS

Clark Peterson

Program Manager

Virtual College Of Texas

When we looked at VidGrid and saw all of the features included for the price, choosing it just made sense. Testimonial By Clark Peterson

Jane Petersen

Interim Assistant Vice President And Chief Information Officer

University Of Nebraska Kearney

VidGrid is just awesome. We all made a huge decision to switch to VidGrid. UNO gave up Panopto , and both UNL and UNK gave up Echo360. We are definitely seeing the benefits of collaborating and working together with this one tool we love. Testimonial By Jane Petersen

Trae Walker

Director Of External Relations

Sharpspring

Video selling is a best practice right now. If you’re not using video, then you’re not following best practices. Testimonial By Trae Walker

Case Studies

COMPANY CASE STUDIES
Case Study Guilford Technical Community College

How GTCC leverages VidGrid to create instructional videos for the faculty.

Read More
Case Study Virtual College Of Texas

Discover the use of video platform that could meet the varying needs and challenges of multiple colleges within the VCT system.

Read More
Case Study Workfront

How Workfront uses VidGrid to centralize their video process and securely store videos within one application.

Read More

Popular Business Setting

for Vidgrid

Top Industries

  • Computer Software
  • Education
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Vidgrid to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for Vidgrid

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.64/5

Read Reviews (163)
Ticketing

4.65/5

Read Reviews (30)
Personalization

4.40/5

Read Reviews (24)
Video hosting

4.77/5

Read Reviews (17)
Capture video

4.50/5

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

4.64/5

Read Reviews (163)
Ticketing

4.65/5

Read Reviews (30)
Personalization

4.40/5

Read Reviews (24)
Video hosting

4.77/5

Read Reviews (17)
Capture video

4.50/5

Read Reviews (13)

IT and Other Capabilities

for Vidgrid

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (206)
Data Import

4.51/5

Read Reviews (211)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (206)
Data Import

4.51/5

Read Reviews (211)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.83/5

Read Reviews (19)
Phone Support

4.76/5

Read Reviews (26)
24/7 Support

4.68/5

Read Reviews (194)
Email Support

4.68/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.83/5

Read Reviews (19)
Phone Support

4.76/5

Read Reviews (26)
24/7 Support

4.68/5

Read Reviews (194)
Email Support

4.68/5

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.33/5

Read Reviews (52)
Analytics

3.98/5

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.33/5

Read Reviews (52)
Analytics

3.98/5

Read Reviews (16)

Software Failure Risk Guidance

?

for Vidgrid

Overall Risk Meter

Low Medium High

Top Failure Risks for Vidgrid

Vendor Profile Details

Company Name

Vidgrid

Company Website

https://www.vidgrid.com/

HQ Location

413 Wacouta St, St Paul, Minnesota 55101, US

Employees

11-50

Social

Financials

Private