Vidgrid Overview

Vidgrid is an Enterprise Video Platform that specializes in recording, hosting, in-video questions, interactive captions, integrations, and custom video API. It transforms video into a two-way conversation by empowering anyone to capture knowledge, converse with the audience and control the flow of information, enabling users to record or host in-video questions, interactive captions, integrations and customize video APIs.

It creates a video organization for the workplace by transforming it into an interactive video organization by promoting learning, and employee training. It also provides interactive video for better customer service, shortens sales cycles, qualifies more leads, and closes deals faster.

Some of its features include training employees, improving customer experience, LMS integration, easily capturing video lessons, crowdsource training content, customer feedback with video helping to resolve any issues faster, and personalizing the outreach.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Vidgrid solved their Video Platform needs. Cuspera uses 1352 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Vidgrid.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Vidgrid.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Video

4.96/5

Read Reviews (65)

"...Outreach, SalesLoft, and any Sales Engagement Platforms that can tie it all together. ..." Sales Trends That Will Define 2019 (And Predictions)
engaging and following up

4.96/5

Read Reviews (49)

engaging with scheduling & cadence

4.34/5

Read Reviews (4)

Content Management with Video

4.82/5

Read Reviews (51)

"...My number one priority was for faculty to have a positive user experience so they would feel comfortable creating video content...." Case Study Fort Hays State University
content sharing

4.53/5

Read Reviews (18)

content curation

4.74/5

Read Reviews (10)

content publishing

4.69/5

Read Reviews (8)

Training & Onboarding with Video

4.83/5

Read Reviews (34)

"...From there, the videos directly go to their development team, and they can see the exact click path the client takes to complete certain tasks, and hear in their own words what they like or dislike...." Case Study Trident Contract Management
PEER EXPERIENCES
Engagement Management with Video

4.96/5

Read Reviews (65)

"...Outreach, SalesLoft, and any Sales Engagement Platforms that can tie it all together. ..." Sales Trends That Will Define 2019 (And Predictions)
engaging and following up

4.96/5

Read Reviews (49)

engaging with scheduling & cadence

4.96/5

Read Reviews (4)

Content Management with Video

4.82/5

Read Reviews (51)

"...My number one priority was for faculty to have a positive user experience so they would feel comfortable creating video content...." Case Study Fort Hays State University
content sharing

4.82/5

Read Reviews (18)

content curation

4.82/5

Read Reviews (10)

content publishing

4.82/5

Read Reviews (8)

Training & Onboarding with Video

4.83/5

Read Reviews (34)

"...From there, the videos directly go to their development team, and they can see the exact click path the client takes to complete certain tasks, and hear in their own words what they like or dislike...." Case Study Trident Contract Management

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1352 insights from peers and experts to help you assess how these Vidgrid use cases fit your Video Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Heather Beck

Vp Of Global Support

Helpsystems

It was really easy for us to implement the API. I sent it to the developer of the customer web portal and within an hour he was able to get it embedded, mock it up, and show me the screen the customers would use . Testimonial By Heather Beck

Jon Ketcher

Customer Support Manager

Workfront

The big problem we had with video recording solutions in the past was losing valuable video content. Employees would often leave video files on their computer hard drive or post them as links that would end up expiring later on because of storage limitations. Testimonial By Jon Ketcher

Liz Masoudi

Senior Applications Analyst

Ibotta

Now, the longest part is scripting. With VidGrid I can record, edit, and share in under 15 minutes. Testimonial By Liz Masoudi
CUSTOMERS TESTIMONIALS

Heather Beck

Vp Of Global Support

Helpsystems

It was really easy for us to implement the API. I sent it to the developer of the customer web portal and within an hour he was able to get it embedded, mock it up, and show me the screen the customers would use . Testimonial By Heather Beck

Jon Ketcher

Customer Support Manager

Workfront

The big problem we had with video recording solutions in the past was losing valuable video content. Employees would often leave video files on their computer hard drive or post them as links that would end up expiring later on because of storage limitations. Testimonial By Jon Ketcher

Liz Masoudi

Senior Applications Analyst

Ibotta

Now, the longest part is scripting. With VidGrid I can record, edit, and share in under 15 minutes. Testimonial By Liz Masoudi

Case Studies

COMPANY CASE STUDIES
Case Study Guilford Technical Community College

How GTCC leverages VidGrid to create instructional videos for the faculty.

Read More
Case Study Ibotta

How Ibotta transformed their onboarding through simple video training, saving hundreds of hours, and improving training satisfaction scores.

Read More
Case Study Helpsystems

How VidGrid helps HelpSystems to reduce ticket resolution time.

Read More

Popular Business Setting

for Vidgrid

Top Industries

  • Computer Software
  • Education
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Vidgrid to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for Vidgrid

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.64/5

Read Reviews (163)
Ticketing

4.65/5

Read Reviews (30)
Personalization

4.40/5

Read Reviews (24)
Video hosting

4.77/5

Read Reviews (17)
Capture video

4.50/5

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

4.64/5

Read Reviews (163)
Ticketing

4.65/5

Read Reviews (30)
Personalization

4.40/5

Read Reviews (24)
Video hosting

4.77/5

Read Reviews (17)
Capture video

4.50/5

Read Reviews (13)

IT and Other Capabilities

for Vidgrid

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (206)
Data Import

4.51/5

Read Reviews (211)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (206)
Data Import

4.51/5

Read Reviews (211)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.83/5

Read Reviews (19)
Phone Support

4.76/5

Read Reviews (26)
24/7 Support

4.68/5

Read Reviews (194)
Email Support

4.68/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.83/5

Read Reviews (19)
Phone Support

4.76/5

Read Reviews (26)
24/7 Support

4.68/5

Read Reviews (194)
Email Support

4.68/5

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.33/5

Read Reviews (52)
Analytics

3.98/5

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.33/5

Read Reviews (52)
Analytics

3.98/5

Read Reviews (16)

Software Failure Risk Guidance

?

for Vidgrid

Overall Risk Meter

Low Medium High

Top Failure Risks for Vidgrid

Vendor Profile Details

Company Name

Vidgrid

Company Website

https://www.vidgrid.com/

HQ Location

413 Wacouta St, St Paul, Minnesota 55101, US

Employees

11-50

Social

Financials

Private