Vidgrid Overview
Vidgrid is an Enterprise Video Platform that specializes in recording, hosting, in-video questions, interactive captions, integrations, and custom video API. It transforms video into a two-way conversation by empowering anyone to capture knowledge, converse with the audience and control the flow of information, enabling users to record or host in-video questions, interactive captions, integrations and customize video APIs.
It creates a video organization for the workplace by transforming it into an interactive video organization by promoting learning, and employee training. It also provides interactive video for better customer service, shortens sales cycles, qualifies more leads, and closes deals faster.
Some of its features include training employees, improving customer experience, LMS integration, easily capturing video lessons, crowdsource training content, customer feedback with video helping to resolve any issues faster, and personalizing the outreach.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Vidgrid solved their Video Platform needs. Cuspera uses 1352 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Vidgrid.
Use Cases
Peers recommend Engagement Management , Content Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Vidgrid.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Video |
4.96/5 ★ |
"...Before VidGrid, ticket responses were manually typed by support agents, and oftentimes calls would require coordination with customers across multiple time zones for troubleshooting and discovery...." Case Study Helpsystems |
| engaging and following up |
4.96/5 ★ |
"...I am able to provide more interactive and engaging course content in my courses, particularly since I teach mostly online...." Peer review by User |
| engaging with scheduling & cadence |
4.34/5 ★ |
"...Now, when buyers request demos, BDRs respond with personalized videos in their cadences...." Case Study Sharpspring |
| Content Management with Video |
4.82/5 ★ |
"...My number one priority was for faculty to have a positive user experience so they would feel comfortable creating video content...." Case Study Fort Hays State University |
| content sharing |
4.53/5 ★ |
"...Now that Amarillo uses VidGrid, users can conveniently access and share video content all within the Blackboard LMS...." Case Study Virtual College Of Texas |
| content curation |
4.74/5 ★ |
"...makes it easier for me to create content for our customers for training and also for support related stuff...." Peer review by Lauren M, Instructional Designer and Trainer and Customer Success Manager , Computer Software |
| content publishing |
4.69/5 ★ |
"...If you are looking for a video solution for hosting and creating screen captures (or uploading other video content directly) at least get a trial of VidGrid to see if VidGrid can work for you...." Peer review by Mike G, Media Producer |
| Training & Onboarding with Video |
4.83/5 ★ |
"...I also use it for online learning at the beginning of the semester to greet my students so that they see my face and become comfortable contacting me...." Peer review by Jeanne S., Professor , Education |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Video |
4.96/5 ★ |
"...Before VidGrid, ticket responses were manually typed by support agents, and oftentimes calls would require coordination with customers across multiple time zones for troubleshooting and discovery...." Case Study Helpsystems |
|
| engaging and following up |
4.96/5 ★ |
| engaging with scheduling & cadence |
4.96/5 ★ |
| Content Management with Video |
4.82/5 ★ |
"...My number one priority was for faculty to have a positive user experience so they would feel comfortable creating video content...." Case Study Fort Hays State University |
|
| content sharing |
4.82/5 ★ |
| content curation |
4.82/5 ★ |
| content publishing |
4.82/5 ★ |
| Training & Onboarding with Video |
4.83/5 ★ |
"...I also use it for online learning at the beginning of the semester to greet my students so that they see my face and become comfortable contacting me...." Peer review by Jeanne S., Professor , Education |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1352 insights from peers and experts to help you assess how these Vidgrid use cases fit your Video Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When we looked at VidGrid and saw all of the features included for the price, choosing it just made sense. Testimonial By Clark Peterson |
|
VidGrid is just awesome. We all made a huge decision to switch to VidGrid. UNO gave up Panopto , and both UNL and UNK gave up Echo360. We are definitely seeing the benefits of collaborating and working together with this one tool we love. Testimonial By Jane Petersen |
|
Video selling is a best practice right now. If you’re not using video, then you’re not following best practices. Testimonial By Trae Walker |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Clark Peterson Program Manager Virtual College Of Texas |
When we looked at VidGrid and saw all of the features included for the price, choosing it just made sense. Testimonial By Clark Peterson |
|
Jane Petersen Interim Assistant Vice President And Chief Information Officer University Of Nebraska Kearney |
VidGrid is just awesome. We all made a huge decision to switch to VidGrid. UNO gave up Panopto , and both UNL and UNK gave up Echo360. We are definitely seeing the benefits of collaborating and working together with this one tool we love. Testimonial By Jane Petersen |
|
Trae Walker Director Of External Relations Sharpspring |
Video selling is a best practice right now. If you’re not using video, then you’re not following best practices. Testimonial By Trae Walker |
Popular Business Setting
for Vidgrid
Top Industries
- Computer Software
- Education
- Information Technology and Services
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Vidgrid to Scale best practices and Acquire customers
Vidgrid Alternatives
Peer and Expert Opinion on Features
for Vidgrid
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (163) |
| Ticketing | Read Reviews (30) |
| Personalization | Read Reviews (24) |
| Video hosting | Read Reviews (17) |
| Capture video | Read Reviews (13) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (163) |
| Ticketing | Read Reviews (30) |
| Personalization | Read Reviews (24) |
| Video hosting | Read Reviews (17) |
| Capture video | Read Reviews (13) |
IT and Other Capabilities
for Vidgrid
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (206) |
| Data Import | Read Reviews (211) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (206) |
| Data Import | Read Reviews (211) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (19) |
| Phone Support | Read Reviews (26) |
| 24/7 Support | Read Reviews (194) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (19) |
| Phone Support | Read Reviews (26) |
| 24/7 Support | Read Reviews (194) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (52) |
| Analytics | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (52) |
| Analytics | Read Reviews (16) |
Software Failure Risk Guidance
?for Vidgrid
Overall Risk Meter
Top Failure Risks for Vidgrid
Vendor Profile Details
Company Name
Vidgrid
Company Website
https://www.vidgrid.com/HQ Location
413 Wacouta St, St Paul, Minnesota 55101, US
Employees
11-50
Social
Financials
Private
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