Mindful Overview
This is a summary of the comprehensive capabilities and benefits of Mindful based on over 202 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mindful, belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mindful is right for your needs? Our Cuspera AI engine can evaluate how Mindful fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mindful supports business activities such as:
- Customer Feedback Management
- Contact List Management
- Helpdesk Management
- Sales Call Management
- Sending & Publishing Communications
Mindful can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Improve Brand Engagement. It can help manage these activities if you use Phone Calls for these needs. As a solution, Mindful's capabilities include Alerts: Popups & Notifications, Dashboard, and Feedback Surveys.
Mindful Government Administration Vertical is its biggest customer base.
Reviews
"...Brands that make callback a key strategy show significant gains in both CSAT and NPS scores for customer service...." How to use VHT's Callback to reduce holdtime
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Mindful solved their Auto Dialer needs. Cuspera uses 202 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Mindful.
Use Cases
Peers recommend Customer Feedback Management , Contact List Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Mindful.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Phone Calls |
4.59/5 ★ |
"...Brands that make callback a key strategy show significant gains in both CSAT and NPS scores for customer service...." How to use VHT's Callback to reduce holdtime |
| measuring net promoter score |
4.21/5 ★ |
"...Brands that make callback a key strategy show significant gains in both CSAT and NPS scores for customer service...." How to use VHT's Callback to reduce holdtime |
| measuring customer satisfaction |
4.16/5 ★ |
"...Brands that make callback a key strategy show significant gains in both CSAT and NPS scores for customer service...." How to use VHT's Callback to reduce holdtime |
| Contact List Management with Phone Calls |
4.18/5 ★ |
"...Just seeing this data gives you perspective on how Mindful s capabilities are being integrated into your customer contact activities. ..." Get reporting and insights about VHT's Mindful Platform for better CX |
| contacts history |
3.14/5 ★ |
"...VHT s capabilities benefit our clients for the past 25 years...." Get reporting and insights about VHT's Mindful Platform for better CX |
| Helpdesk Management with Phone Calls |
4.51/5 ★ |
"...In addition to helping you make sense of the numbers and data, VHT will periodically review trends with you to offer insights into what they mean for the future of your call center and customer service activities...." Get reporting and insights about VHT's Mindful Platform for better CX |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Phone Calls |
4.59/5 ★ |
"...Brands that make callback a key strategy show significant gains in both CSAT and NPS scores for customer service...." How to use VHT's Callback to reduce holdtime |
|
| measuring net promoter score |
4.59/5 ★ |
| measuring customer satisfaction |
4.59/5 ★ |
| Contact List Management with Phone Calls |
4.18/5 ★ |
"...Just seeing this data gives you perspective on how Mindful s capabilities are being integrated into your customer contact activities. ..." Get reporting and insights about VHT's Mindful Platform for better CX |
|
| contacts history |
4.18/5 ★ |
| Helpdesk Management with Phone Calls |
4.51/5 ★ |
"...In addition to helping you make sense of the numbers and data, VHT will periodically review trends with you to offer insights into what they mean for the future of your call center and customer service activities...." Get reporting and insights about VHT's Mindful Platform for better CX |
|
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 202 insights from peers and experts to help you assess how these Mindful use cases fit your Auto Dialer needs.
Popular Business Setting
for Mindful
Top Industries
- Government Administration
- Utilities
- Financial Services
Popular in
- Enterprise
- Large Enterprise
Peers used Mindful to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Mindful
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (14) |
| Dashboard | Read Reviews (5) |
| Feedback surveys | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (14) |
| Dashboard | Read Reviews (5) |
| Feedback surveys | Read Reviews (5) |
IT and Other Capabilities
for Mindful
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| Phone Support | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| Phone Support | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Mindful
Overall Risk Meter
Top Failure Risks for Mindful
Vendor Profile Details
Company Name
Mindful
Company Website
https://getmindful.com/HQ Location
3875 Embassy Pkwy #350, Akron, Ohio 44333, US
Employees
101-250
Social
Financials
PRIVATE
Get a personalised risk report for Mindful
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Mindful may get in touch with you regarding your request.
Request Custom Quote
Mindful will get in touch with you regarding your request.