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Vanilla Knowledge

4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(599 Reviews, Testimonials & Expert Opinions)
(599 Reviews, Testimonials & Expert Opinions)

Modern Knowledge Base Software for Self-service - Vanilla ...

Get Fit Assessment

Evaluating Vanilla Knowledge for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 599 insights from peers and experts who used Vanilla Knowledge to help you determine how well it fits your Knowledge Management needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Vanilla Knowledge solves your Knowledge Management needs.

Peer and Expert Opinions
for Vanilla Knowledge


Acquire customers and Scale best practices are the most popular goals peers achieved using Vanilla Knowledge .

Other goals:

  • Enhance customer relationships
  • Improve brand engagement
See all goals See less goals


It is the best suited for user generated content, blogs, e-mail, channels.

Other channels:

  • games
  • video
  • phone calls
  • website
  • social media
See all channels See less channels


Peers recommend knowledge management, engagement management, communication management, as the business processes that they have been most satisfied while using Vanilla Knowledge .

Read Peer and Expert Experience for Business Use Cases




Knowledge management With User generated content and Blogs

"...Consumer brands, technology, gaming, non-profits, associations, consumer electronic, that need enterprise grade online community, collaboration, ideation and knowledge base...."
Peer review from Vanilla

creating knowledge base

Engagement management

"...The solution helps organizations engage members, create discussion forums and gather ideas through crowdsourcing...."
Peer review

engaging and following up

Communication management With User generated content and Blogs and E mail

"...About Vanilla Vanilla is a cloud-based community management solution for consumer goods, financial services, gaming, media and publishing and technology...."
Peer review

sending & publishing communications

+14 more business use cases

Our AI advisor, Wyz, harnessed 599 insights from peers and experts to help you assess how these Vanilla Knowledge use cases fit your Knowledge Management needs.

Popular Business Setting
for Vanilla Knowledge

Top Industries

  • Computer Software
  • Insurance
  • Telecommunications

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Vanilla Knowledge to Acquire customers and Scale best practices

Verify if it works for you

Peer and Expert Opinion on Features
for Vanilla Knowledge

  • Low
  • Medium
  • High



IT and Other Capabilities
for Vanilla Knowledge

  • Low
  • Medium
  • High


Data Import

Data Export


Chat Support

Email Support

24/7 Support

Phone Support


AI Powered

Custom Reports


Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Vanilla Knowledge

Vendor Profile Details

Company Name Vanilla
HQ Location 2045 Rue Stanley, Suite 1,000, Montreal, Quebec H3A 2V4, CA
Employees 11-50
Financials Series A