SurveyCTO Overview

This is a summary of the comprehensive capabilities and benefits of SurveyCTO based on over 1407 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SurveyCTO, UsefulFeedback, Instabug, Wonderflow, Voxco, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SurveyCTO is right for your needs? Our Cuspera AI engine can evaluate how SurveyCTO fits your specific business needs, industry, and context. Get your personalized assessment report today.

SurveyCTO supports business activities such as:

  • Automated Workflows
  • Customer Experience Management
  • Communication Management
  • Helpdesk Management
  • Collecting Feedback

SurveyCTO can help you with many business goals, such as Acquire Customers, Improve Customer Satisfaction, Improve Employee Experience, Manage Risk, Scale Best Practices, etc. It can help manage these activities if you use Mobile and Offline for these needs. As a solution, SurveyCTO's capabilities include Embedded Survey Forms, Personalization, Recording, etc.

SurveyCTO was founded in 2012. Research Vertical is its biggest customer base.

Reviews

"...Monitor incoming data in real time using the review and corrections workflow to flag suspicious data...." HOW IT WORKS

Cuspera Reviews

39 buyers and buying teams have used Cuspera to assess how well SurveyCTO solved their Customer Feedback Management needs. Cuspera uses 1407 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Acquire Customers and Improve Customer Satisfaction are the most popular business priorities peers achieved using SurveyCTO.

Other priorities:

  • Improve Employee Experience
  • Manage Risk
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Automated Workflows , Customer Experience Management , Communication Management , as the business use cases that they have been most satisfied while using SurveyCTO.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Automated Workflows

4.56/5 ★

Read Reviews (28)

"...Monitor incoming data in real time using the review and corrections workflow to flag suspicious data...." HOW IT WORKS
Customer Experience Management with Mobile and Offline

4.89/5 ★

Read Reviews (21)

"...Using the case management option in SurveyCTO, the selected respondents are assigned to various investigators...." Case Study Magic Bus India Foundation
Communication Management

4.46/5 ★

Read Reviews (21)

"...However, the most effective application of this tool is to send targeted messages like personal surveyor assignments and quality reports...." Case Study IDinsight
sending & publishing communications

4.41/5 ★

Read Reviews (16)

"...Skip to content Post published: September 16, 2020...."
tracking & monitoring communications

3.70/5 ★

Read Reviews (2)

"...We ve tried using a recorded consent message and monitoring via time stamps whether data collectors played them to respondents, but the message turned out to be too cumbersome and the language not always appropriate...."
PEER EXPERIENCES
Automated Workflows

4.56/5 ★

Read Reviews (28)

"...Monitor incoming data in real time using the review and corrections workflow to flag suspicious data...." HOW IT WORKS
Customer Experience Management with Mobile and Offline

4.89/5 ★

Read Reviews (21)

"...Using the case management option in SurveyCTO, the selected respondents are assigned to various investigators...." Case Study Magic Bus India Foundation
Communication Management

4.46/5 ★

Read Reviews (21)

"...However, the most effective application of this tool is to send targeted messages like personal surveyor assignments and quality reports...." Case Study IDinsight
sending & publishing communications

4.46/5 ★

Read Reviews (16)

tracking & monitoring communications

4.46/5 ★

Read Reviews (2)

27+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1407 insights from peers and experts to help you assess how these SurveyCTO use cases fit your Customer Feedback Management needs.

Case Studies

COMPANY CASE STUDIES
Case Study International Food Policy Research Institute (IFPRI)

Learn how International Food Policy Research Institute (IFPRI) used SurveyCTO

Read More
Case Study Young 1ove

Learn how Young 1ove used SurveyCTO

Read More
Case Study The Centre for Economic Research in Pakistan (CERP)

Learn how The Centre for Economic Research in Pakistan (CERP) used SurveyCTO

Read More

Frequently Asked Questions(FAQ)

for SurveyCTO

What is SurveyCTO?

SurveyCTO is a mobile data collection platform that can be used by researchers and professionals working in offline settings, using mobile.Android or iOS apps.

What is SurveyCTO used for?

SurveyCTO is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Improve Customer Satisfaction by Automated Workflows, Customer Experience Management and Communication Management .

What are the top features of SurveyCTO?

Embedded survey forms, Personalization and Recording are some of the top features of SurveyCTO.

Who uses SurveyCTO?

SurveyCTO is used by Research, Management Consulting and Banking among other industries.

What are SurveyCTO alternatives?

UsefulFeedback, Instabug, Wonderflow and Voxco are popular alternatives for SurveyCTO.

Where is SurveyCTO located?

SurveyCTO is headquartered at Cambridge, Massachusetts.

Popular Business Setting

for SurveyCTO

Top Industries

  • Research
  • Management Consulting
  • Banking

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used SurveyCTO to Acquire customers and Improve customer satisfaction

Peer and Expert Opinion on Features

for SurveyCTO

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.18/5 ★

Read Reviews (349)
Personalization

4.55/5 ★

Read Reviews (28)
Recording

4.36/5 ★

Read Reviews (24)
Dashboard

3.81/5 ★

Read Reviews (14)
Survey themes library

4.27/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.18/5 ★

Read Reviews (349)
Personalization

4.55/5 ★

Read Reviews (28)
Recording

4.36/5 ★

Read Reviews (24)
Dashboard

3.81/5 ★

Read Reviews (14)
Survey themes library

4.27/5 ★

Read Reviews (13)

IT and Other Capabilities

for SurveyCTO

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (148)
Data Export

4.18/5 ★

Read Reviews (108)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (148)
Data Export

4.18/5 ★

Read Reviews (108)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.63/5 ★

Read Reviews (15)
24/7 Support

4.54/5 ★

Read Reviews (129)
Phone Support

4.47/5 ★

Read Reviews (22)
Chat Support

4.33/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.63/5 ★

Read Reviews (15)
24/7 Support

4.54/5 ★

Read Reviews (129)
Phone Support

4.47/5 ★

Read Reviews (22)
Chat Support

4.33/5 ★

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.79/5 ★

Read Reviews (6)
Analytics

4.58/5 ★

Read Reviews (42)
Custom Reports

4.24/5 ★

Read Reviews (175)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.79/5 ★

Read Reviews (6)
Analytics

4.58/5 ★

Read Reviews (42)
Custom Reports

4.24/5 ★

Read Reviews (175)

Software Failure Risk Guidance

?

for SurveyCTO

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyCTO

Vendor Profile Details

Company Name

Dobility

Company Website

https://www.dobility.com/

Year Founded

2012

HQ Location

Cambridge, Massachusetts

Employees

11-50

Social

Financials

NA