SurveyCTO Overview
This is a summary of the comprehensive capabilities and benefits of SurveyCTO based on over 1407 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
SurveyCTO, UsefulFeedback, Instabug, Wonderflow, Voxco, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if SurveyCTO is right for your needs? Our Cuspera AI engine can evaluate how SurveyCTO fits your specific business needs, industry, and context. Get your personalized assessment report today.
SurveyCTO supports business activities such as:
- Automated Workflows
- Customer Experience Management
- Communication Management
- Helpdesk Management
- Collecting Feedback
SurveyCTO can help you with many business goals, such as Acquire Customers, Improve Customer Satisfaction, Improve Employee Experience, Manage Risk, Scale Best Practices, etc. It can help manage these activities if you use Mobile and Offline for these needs. As a solution, SurveyCTO's capabilities include Embedded Survey Forms, Personalization, Recording, etc.
SurveyCTO was founded in 2012. Research Vertical is its biggest customer base.
Reviews
"...Monitor incoming data in real time using the review and corrections workflow to flag suspicious data...." HOW IT WORKS
Cuspera Reviews
39 buyers and buying teams have used Cuspera to assess how well SurveyCTO solved their Customer Feedback Management needs. Cuspera uses 1407 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Acquire Customers and Improve Customer Satisfaction are the most popular business priorities peers achieved using SurveyCTO.
Use Cases
Peers recommend Automated Workflows , Customer Experience Management , Communication Management , as the business use cases that they have been most satisfied while using SurveyCTO.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Automated Workflows |
4.56/5 ★ |
"...Monitor incoming data in real time using the review and corrections workflow to flag suspicious data...." HOW IT WORKS |
Customer Experience Management with Mobile and Offline |
4.89/5 ★ |
"...Using the case management option in SurveyCTO, the selected respondents are assigned to various investigators...." Case Study Magic Bus India Foundation |
Communication Management |
4.46/5 ★ |
"...However, the most effective application of this tool is to send targeted messages like personal surveyor assignments and quality reports...." Case Study IDinsight |
sending & publishing communications |
4.41/5 ★ |
"...Skip to content Post published: September 16, 2020...." Case Study Udyogini |
tracking & monitoring communications |
3.70/5 ★ |
"...We ve tried using a recorded consent message and monitoring via time stamps whether data collectors played them to respondents, but the message turned out to be too cumbersome and the language not always appropriate...." Case Study Oxfam Canada |
PEER EXPERIENCES | |
---|---|
Automated Workflows |
4.56/5 ★ |
"...Monitor incoming data in real time using the review and corrections workflow to flag suspicious data...." HOW IT WORKS |
|
Customer Experience Management with Mobile and Offline |
4.89/5 ★ |
"...Using the case management option in SurveyCTO, the selected respondents are assigned to various investigators...." Case Study Magic Bus India Foundation |
|
Communication Management |
4.46/5 ★ |
"...However, the most effective application of this tool is to send targeted messages like personal surveyor assignments and quality reports...." Case Study IDinsight |
|
sending & publishing communications |
4.46/5 ★ |
tracking & monitoring communications |
4.46/5 ★ |
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1407 insights from peers and experts to help you assess how these SurveyCTO use cases fit your Customer Feedback Management needs.
Frequently Asked Questions(FAQ)
for SurveyCTO
What is SurveyCTO?
What is SurveyCTO used for?
What are the top features of SurveyCTO?
Who uses SurveyCTO?
What are SurveyCTO alternatives?
Where is SurveyCTO located?
Popular Business Setting
for SurveyCTO
Top Industries
- Research
- Management Consulting
- Banking
Popular in
- Enterprise
- Mid Market
- Small Business
SurveyCTO Alternatives
Peer and Expert Opinion on Features
for SurveyCTO
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (349) |
Personalization | Read Reviews (28) |
Recording | Read Reviews (24) |
Dashboard | Read Reviews (14) |
Survey themes library | Read Reviews (13) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (349) |
Personalization | Read Reviews (28) |
Recording | Read Reviews (24) |
Dashboard | Read Reviews (14) |
Survey themes library | Read Reviews (13) |
IT and Other Capabilities
for SurveyCTO
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (148) |
Data Export | Read Reviews (108) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (148) |
Data Export | Read Reviews (108) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (15) |
24/7 Support | Read Reviews (129) |
Phone Support | Read Reviews (22) |
Chat Support | Read Reviews (16) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (15) |
24/7 Support | Read Reviews (129) |
Phone Support | Read Reviews (22) |
Chat Support | Read Reviews (16) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (6) |
Analytics | Read Reviews (42) |
Custom Reports | Read Reviews (175) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (6) |
Analytics | Read Reviews (42) |
Custom Reports | Read Reviews (175) |
Software Failure Risk Guidance
?for SurveyCTO
Overall Risk Meter
Top Failure Risks for SurveyCTO
Vendor Profile Details
HQ Location
Cambridge, Massachusetts
Employees
11-50
Social
Financials
NA