Webex CPaaS Overview
This is a summary of the comprehensive capabilities and benefits of Webex CPaaS based on over 104 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Webex CPaaS, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Webex CPaaS is right for your needs? Our Cuspera AI engine can evaluate how Webex CPaaS fits your specific business needs, industry, and context. Get your personalized assessment report today.
Webex CPaaS supports business activities such as:
- Relationship Management
- Loyalty Management
- Sending & Publishing Communications
- Advertisement
- Campaign Management
Webex CPaaS can help you with many business goals, such as Improve ROI, Improve Brand Engagement, Build Brand Awareness, and Increase Sales & Revenue. It can help manage these activities if you use Mobile Mobile App Promotions etc. for these needs. As a solution, Webex CPaaS's capabilities include Gamification, and Alerts: Popups & Notifications.
Webex CPaaS was founded in 1984. Hospitality Vertical is its biggest customer base.
Reviews
"...SUMOTEXT Mobile Relationship Management Platform Tour with Top 10 Differentiators...." Mobile Relationship Management Platform Tour
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Webex CPaaS solved their SMS Marketing needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Improve ROI and Improve Brand Engagement are the most popular business priorities peers achieved using Webex CPaaS.
Use Cases
Peers recommend Relationship Management , Loyalty Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Webex CPaaS.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Relationship Management with Mobile, Mobile App and Promotions |
4.60/5 ★ |
"...SUMOTEXT Mobile Relationship Management Platform Tour with Top 10 Differentiators...." Mobile Relationship Management Platform Tour |
| Loyalty Management with Mobile, Promotions, Offline and Coupons |
4.42/5 ★ |
"...Whether your goal is to simply activate offline advertising or launch an integrated mobile loyalty and rewards program, it's all ready to go, including the most advanced mobile coupon solutions that leverage MMS to deliver Apple Passbooks Passes and dynamic barcodes into mobile wallets...." Mobile Relationship Management Platform |
| Sending & Publishing Communications with Text SMS and Mobile |
4.01/5 ★ |
"...By securing and promoting Text-2-Give keywords on one of our mobile short codes, your supporters can send a text message and confirm to have a $5 or $10 donation applied to their mobile phone bill...." Mobile Relationship Management Platform Tour |
| PEER EXPERIENCES | |
|---|---|
| Relationship Management with Mobile, Mobile App and Promotions |
4.60/5 ★ |
"...SUMOTEXT Mobile Relationship Management Platform Tour with Top 10 Differentiators...." Mobile Relationship Management Platform Tour |
|
| Loyalty Management with Mobile, Promotions, Offline and Coupons |
4.42/5 ★ |
"...Whether your goal is to simply activate offline advertising or launch an integrated mobile loyalty and rewards program, it's all ready to go, including the most advanced mobile coupon solutions that leverage MMS to deliver Apple Passbooks Passes and dynamic barcodes into mobile wallets...." Mobile Relationship Management Platform |
|
| Sending & Publishing Communications with Text SMS and Mobile |
4.01/5 ★ |
"...By securing and promoting Text-2-Give keywords on one of our mobile short codes, your supporters can send a text message and confirm to have a $5 or $10 donation applied to their mobile phone bill...." Mobile Relationship Management Platform Tour |
|
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 104 insights from peers and experts to help you assess how these Webex CPaaS use cases fit your SMS Marketing needs.
Popular Business Setting
for Webex CPaaS
Top Industries
- Hospitality
Popular in
- Small Business
- Enterprise
Peers used Webex CPaaS to Improve ROI and Improve brand engagement
Peer and Expert Opinion on Features
for Webex CPaaS
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (7) |
| Alerts: popups & Notifications | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (7) |
| Alerts: popups & Notifications | Read Reviews (5) |
IT and Other Capabilities
for Webex CPaaS
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2) |
| Data Import | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2) |
| Data Import | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (6) |
| Phone Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for Webex CPaaS
Top Failure Risks for Webex CPaaS
Vendor Profile Details
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
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