SuccessCOACHING Overview

SuccessCOACHING is a Customer Success Training tool with proven techniques to reduce churn, increase user adoption, and drive more renewals. It helps with online customer success training, live virtual training boot camps, certificate programs, and more.

It helps to learn in-demand skills from experts with real-world experience in Customer Success. The comprehensive, competency-based training curriculum covers all facets of the customer lifecycle and teaches how to effectively conduct the activities required at each stage that leads to deliver better outcomes for the customers and company. Enable to refine the ability to effectively manage internal relationships and a growing portfolio of accounts and transform the approach to delivering customer success by developing the engagement model, playbooks and operational workflow.

Some of its features are essential practices of customer success management with the launch, advanced practices used by leading customer success practitioners, a strategic approach to delivering customer success, and more.

Cuspera Reviews

9 buyers and buying teams have used Cuspera to assess how well SuccessCOACHING solved their Customer Success Platform needs. Cuspera uses 510 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using SuccessCOACHING.

Other priorities:

  • Acquire Customers
  • Establish Thought Leadership
  • Manage Risk
  • Increase Customer Life Time Value
  • Launch New Products
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Training & Onboarding , Collaboration , as the business use cases that they have been most satisfied while using SuccessCOACHING.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.74/5

Read Reviews (28)

"...Learn how to transform your approach to delivering Customer Success by developing your own engagement model, playbooks and operational workflow...." Individual Customer Success Training
engaging and following up

4.65/5

Read Reviews (17)

"...Learn how to transform your approach to delivering Customer Success by developing your own engagement model, playbooks and operational workflow...."
Training & Onboarding

4.46/5

Read Reviews (27)

"...Overall, a seamless onboarding experience creates long-term customers who become advocates for your company...." Customer Success Blog
Collaboration with Video, Phone Calls and Offline

4.52/5

Read Reviews (13)

"...This is a review of an app called Join.me that will allow you to do video conferencing. ..." Customer Success Blog
PEER EXPERIENCES
Engagement Management

4.74/5

Read Reviews (28)

"...Learn how to transform your approach to delivering Customer Success by developing your own engagement model, playbooks and operational workflow...." Individual Customer Success Training
engaging and following up

4.74/5

Read Reviews (17)

Training & Onboarding

4.46/5

Read Reviews (27)

"...Overall, a seamless onboarding experience creates long-term customers who become advocates for your company...." Customer Success Blog
Collaboration with Video, Phone Calls and Offline

4.52/5

Read Reviews (13)

"...This is a review of an app called Join.me that will allow you to do video conferencing. ..." Customer Success Blog

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 510 insights from peers and experts to help you assess how these SuccessCOACHING use cases fit your Customer Success Platform needs.

Based on peer insights

Cuspera recommends SuccessCOACHING for

Use Cases Engagement Management , Training & Onboarding , Collaboration
Medium Video, Phone Calls, Offline
Features Personalization
Business Priorities Enhance Customer Relationships, Scale Best Practices, Acquire Customers

Frequently Asked Questions(FAQ)

for SuccessCOACHING

What is SuccessCOACHING?

SuccessCOACHING is a Customer Success Training tool with proven techniques to reduce churn, increase user adoption, and drive more renewals. It helps with online customer success training, live virtual training boot camps, certificate programs, and more.

What is SuccessCOACHING used for?

SuccessCOACHING is a Customer Success Platform Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Engagement Management, Training & Onboarding and Collaboration .

What are SuccessCOACHING alternatives?

Freshdesk Customer Success, ChurnZero, Totango and Gainsight CS are popular alternatives for SuccessCOACHING.

Where is SuccessCOACHING located?

SuccessCOACHING is headquartered at 809 Laurel St., San Carlos, CA 94070, US.

Peers used SuccessCOACHING to Enhance customer relationships and Scale best practices

Peer and Expert Opinion on Features

for SuccessCOACHING

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.93/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

3.93/5

Read Reviews (6)

IT and Other Capabilities

for SuccessCOACHING

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (92)
Data Export

3.93/5

Read Reviews (22)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (92)
Data Export

3.93/5

Read Reviews (22)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.17/5

Read Reviews (39)
Chat Support

4.08/5

Read Reviews (18)
Phone Support

3.54/5

Read Reviews (2)
Email Support

3.43/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.17/5

Read Reviews (39)
Chat Support

4.08/5

Read Reviews (18)
Phone Support

3.54/5

Read Reviews (2)
Email Support

3.43/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.18/5

Read Reviews (40)
Custom Reports

4.16/5

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Analytics

4.18/5

Read Reviews (40)
Custom Reports

4.16/5

Read Reviews (54)

Software Failure Risk Guidance

?

for SuccessCOACHING

Overall Risk Meter

Low Medium High

Top Failure Risks for SuccessCOACHING

Vendor Profile Details

Company Name

SuccessCOACHING

Company Website

https://successcoaching.co/

HQ Location

809 Laurel St., San Carlos, CA 94070, US

Employees

NA

Social