Sprinklr Marketing Overview

This is a summary of the comprehensive capabilities and benefits of Sprinklr Marketing based on over 428 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Sprinklr Marketing, belong to a category of solutions that help Search and Social Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Sprinklr Marketing is right for your needs? Our Cuspera AI engine can evaluate how Sprinklr Marketing fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sprinklr Marketing supports business activities such as:

  • Advertisement
  • Content Management
  • Social Media Management
  • Engaging And Following Up
  • Communication Management

Sprinklr Marketing can help you with many business goals, such as Improve ROI, Improve Efficiency, Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, etc. It can help manage these activities if you use Social Media and LinkedIn for these needs. As a solution, Sprinklr Marketing's capabilities include Dashboard, and Personalization.

Sprinklr Marketing was founded in 2009. Computer Software Vertical is its biggest customer base.

Reviews

"We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. " - Junsuke Obonai

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Marketing solved their Search and Social Advertising needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Search and Social Advertising needs.

Business Priorities

Improve ROI and Improve Efficiency are the most popular business priorities peers achieved using Sprinklr Marketing.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Advertisement , Content Management , Social Media Management , as the business use cases that they have been most satisfied while using Sprinklr Marketing.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Advertisement with Social Media

4.71/5

Read Reviews (55)

"...WalkMe ensures digital ROI with help from Sprinklr s Modern Advertising and integrated Salesforce first-party data...." Case Study WalkMe
Content Management with Social Media

4.41/5

Read Reviews (27)

"...2022 Gartner Magic Quadrant for Content Marketing Platforms. ..." Case Study WalkMe
content sharing

4.16/5

Read Reviews (2)

"...Thanks to Sprinkr we can now share content amongst our large team with ease with consistent tagging and reporting...."
content tracking

3.88/5

Read Reviews (2)

"...Ability to track individual content component performance...."
content publishing

3.42/5

Read Reviews (1)

"...Needing to use several social channels and keep content posts fresh and on schedule...."
content curation

3.42/5

Read Reviews (1)

"...Sourcing content that's curated...."
Social Media Management with Social Media

4.30/5

Read Reviews (20)

"...It is very easy to see and manage across all social platforms...."
engaging on social media

4.14/5

Read Reviews (4)

"...This acquisition reinforces Sprinklr s mission to define and lead the customer experience management industry with the world s first Unified Front Office, which helps brands manage every customer-facing function marketing, advertising, research, care, and social engagement. ..."
social media analytics

4.16/5

Read Reviews (2)

"...Report integration with social listening, channel updates and paid advertising...."
monitoring social media

4.16/5

Read Reviews (2)

"...The ability to manage and monitor several social network accounts...."
managing social media account

2.50/5

Read Reviews (2)

"...The ability to manage and monitor several social network accounts...."
scheduling post to social media

3.88/5

Read Reviews (2)

"...Love the features of planning out your social posts...."
PEER EXPERIENCES
Advertisement with Social Media

4.71/5

Read Reviews (55)

"...WalkMe ensures digital ROI with help from Sprinklr s Modern Advertising and integrated Salesforce first-party data...." Case Study WalkMe
Content Management with Social Media

4.41/5

Read Reviews (27)

"...2022 Gartner Magic Quadrant for Content Marketing Platforms. ..." Case Study WalkMe
content sharing

4.41/5

Read Reviews (2)

content tracking

4.41/5

Read Reviews (2)

content publishing

4.41/5

Read Reviews (1)

content curation

4.41/5

Read Reviews (1)

Social Media Management with Social Media

4.30/5

Read Reviews (20)

"...It is very easy to see and manage across all social platforms...." Peer review by Ashley C
engaging on social media

4.30/5

Read Reviews (4)

social media analytics

4.30/5

Read Reviews (2)

monitoring social media

4.30/5

Read Reviews (2)

managing social media account

4.30/5

Read Reviews (2)

scheduling post to social media

4.30/5

Read Reviews (2)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 428 insights from peers and experts to help you assess how these Sprinklr Marketing use cases fit your Search and Social Advertising needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Junsuke Obonai

Head of Department, Internet Promotion Department, Digital Marketing

Transcosmos

We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. Testimonial By Junsuke Obonai

Ethan Sunguk Song

Head of Platform Group

YG Entertainment

From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to c...ontinue exploring the other features of Sprinklr’s Unified-CXM platform as we grow the business.

Testimonial By Ethan Sunguk Song

Manolo Winkler

Head of Global Social Media

Acer

We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler
CUSTOMERS TESTIMONIALS

Junsuke Obonai

Head of Department, Internet Promotion Department, Digital Marketing

Transcosmos

We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. Testimonial By Junsuke Obonai

Ethan Sunguk Song

Head of Platform Group

YG Entertainment

From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to c...ontinue exploring the other features of Sprinklr’s Unified-CXM platform as we grow the business.

Testimonial By Ethan Sunguk Song

Manolo Winkler

Head of Global Social Media

Acer

We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler

Case Studies

COMPANY CASE STUDIES
Case Study YG Entertainment

How Sprinklr helped YG Entertainment streamline the way it monitors fan conversations for a more structured

Read More
Case Study AAA

Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time and money sent

Read More
Case Study TSB Bank

Learn how TSB implemented Sprinklr's unified platform to support its growth strategy, further elevating

Read More

Based on peer insights

Cuspera recommends Sprinklr Marketing for

Use Cases Advertisement , Content Management , Social Media Management
Medium Social Media, LinkedIn
Features Dashboard, Personalization
Business Priorities Improve ROI, Improve Efficiency, Enhance Customer Relationships
Industries Computer Software, Manufacturing, Internet

Popular Business Setting

for Sprinklr Marketing

Top Industries

  • Computer Software
  • Manufacturing
  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Peers used Sprinklr Marketing to Improve ROI and Improve efficiency

Peer and Expert Opinion on Features

for Sprinklr Marketing

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.97/5

Read Reviews (24)
Personalization

4.18/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Dashboard

3.97/5

Read Reviews (24)
Personalization

4.18/5

Read Reviews (10)

IT and Other Capabilities

for Sprinklr Marketing

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.19/5

Read Reviews (36)
Data Export

3.82/5

Read Reviews (25)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.19/5

Read Reviews (36)
Data Export

3.82/5

Read Reviews (25)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.27/5

Read Reviews (18)
Email Support

2.50/5

Read Reviews (2)
Chat Support

2.50/5

Read Reviews (2)
Phone Support

2.50/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.27/5

Read Reviews (18)
Email Support

2.50/5

Read Reviews (2)
Chat Support

2.50/5

Read Reviews (2)
Phone Support

2.50/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)

Software Failure Risk Guidance

?

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Vendor Profile Details

Company Name

Sprinklr

Company Website

https://www.sprinklr.com/

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE