Microsoft Teams Overview
This is a summary of the comprehensive capabilities and benefits of Microsoft Teams based on over 83939 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Microsoft Teams, Slack, Yammer, Workplace from Meta, Cisco Jabber, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Microsoft Teams is right for your needs? Our Cuspera AI engine can evaluate how Microsoft Teams fits your specific business needs, industry, and context. Get your personalized assessment report today.
Microsoft Teams supports business activities such as:
- Collaboration
- Conference Call Management
- Communication Management
- Sales Call Management
- Content Management
Microsoft Teams can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Acquire Customers, Enhance Customer Relationships, Launch New Products, etc. It can help manage these activities if you use Offline Video Chat etc. for these needs. As a solution, Microsoft Teams's capabilities include Personalization, Recording, Alerts: Popups & Notifications, etc.
Microsoft Teams was founded in 1975. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...I like the fact that I can share screens with the person I am doing a video chat with...." Peer review by Castro M., Virtual Assistant, Computer Software
Cuspera Reviews
19 buyers and buying teams have used Cuspera to assess how well Microsoft Teams solved their Team Collaboration needs. Cuspera uses 83939 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using Microsoft Teams.
Use Cases
Peers recommend Collaboration , Conference Call Management , Communication Management , as the business use cases that they have been most satisfied while using Microsoft Teams.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Offline, Video, Chat and Phone Calls |
4.47/5 ★ |
"...I like the fact that I can share screens with the person I am doing a video chat with...." Peer review by Castro M., Virtual Assistant, Computer Software |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.28/5 ★ |
"...It is great for face to face conference calls when you can't be there in person...." Peer review by Marjorie N., Accountant, Accounting |
| Communication Management with E-Mail, Chat, Phone Calls and Skype |
4.15/5 ★ |
"...This is a strength for Skype for Business as it allows presenters to share content quickly without having to send an email...." Peer review by Sondra Kinder, Business Analyst, 110 Consulting |
| sending & publishing communications |
4.01/5 ★ |
"...Even if you have a bad Internet connection, Skype packages will always find a way to send a message...." Peer review by Martin S., Support, Consumer Services |
| tracking & monitoring communications |
4.76/5 ★ |
"...It's a great alternative to using email for keeping track of progress, which is very important...." Peer review by Verified Reviewer, Transportation/Trucking/Railroad |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Offline, Video, Chat and Phone Calls |
4.47/5 ★ |
"...I like the fact that I can share screens with the person I am doing a video chat with...." Peer review by Castro M., Virtual Assistant, Computer Software |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.28/5 ★ |
"...It is great for face to face conference calls when you can't be there in person...." Peer review by Marjorie N., Accountant, Accounting |
|
| Communication Management with E-Mail, Chat, Phone Calls and Skype |
4.15/5 ★ |
"...This is a strength for Skype for Business as it allows presenters to share content quickly without having to send an email...." Peer review by Sondra Kinder, Business Analyst, 110 Consulting |
|
| sending & publishing communications |
4.15/5 ★ |
| tracking & monitoring communications |
4.15/5 ★ |
84+ more Business Use Cases
Our AI advisor, Wyz, harnessed 83939 insights from peers and experts to help you assess how these Microsoft Teams use cases fit your Team Collaboration needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case Study KennametalRead More |
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Case Study WiproRead More |
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Case Study ArkadinRead More |
Frequently Asked Questions(FAQ)
for Microsoft Teams
What is Microsoft Teams?
What is Microsoft Teams used for?
What are the top features of Microsoft Teams?
Who uses Microsoft Teams?
What are Microsoft Teams alternatives?
Where is Microsoft Teams located?
Popular Business Setting
for Microsoft Teams
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Microsoft Teams to Improve internal communications and Scale best practices
Microsoft Teams Alternatives
Peer and Expert Opinion on Features
for Microsoft Teams
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (3525) |
| Recording | Read Reviews (1916) |
| Alerts: popups & Notifications | Read Reviews (1489) |
| bot | Read Reviews (381) |
| Templates | Read Reviews (328) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (3525) |
| Recording | Read Reviews (1916) |
| Alerts: popups & Notifications | Read Reviews (1489) |
| bot | Read Reviews (381) |
| Templates | Read Reviews (328) |
IT and Other Capabilities
for Microsoft Teams
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (7304) |
| Data Import | Read Reviews (8680) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (7304) |
| Data Import | Read Reviews (8680) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (757) |
| Email Support | Read Reviews (502) |
| Phone Support | Read Reviews (1634) |
| 24/7 Support | Read Reviews (6805) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (757) |
| Email Support | Read Reviews (502) |
| Phone Support | Read Reviews (1634) |
| 24/7 Support | Read Reviews (6805) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (188) |
| Analytics | Read Reviews (916) |
| Custom Reports | Read Reviews (3228) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (188) |
| Analytics | Read Reviews (916) |
| Custom Reports | Read Reviews (3228) |
Software Failure Risk Guidance
?for Microsoft Teams
Overall Risk Meter
Top Failure Risks for Microsoft Teams
Vendor Profile Details
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for Microsoft Teams
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
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