Sitejabber Overview
This is a summary of the comprehensive capabilities and benefits of Sitejabber based on over 272 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Sitejabber, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Sitejabber is right for your needs? Our Cuspera AI engine can evaluate how Sitejabber fits your specific business needs, industry, and context. Get your personalized assessment report today.
Sitejabber supports business activities such as:
- Rating And Review Management
- Scheduling Post To Social Media
- Customise Loyalty Program
- Advertisement
- Sales Review & Feedback
Sitejabber can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Improve ROI, etc. It can help manage these activities if you use Website E-Mail Social Media etc. for these needs. As a solution, Sitejabber's capabilities include Widgets, Personalization, and SEO.
Sitejabber Retail Vertical is its biggest customer base.
Reviews
"...Based on several customer service review site, it has only a 1.7-star rating on SiteJabber...." Ibotta Review: I Made $383.25 in 4 Months. But Is It Worth It?
Cuspera Reviews
13 buyers and buying teams have used Cuspera to assess how well Sitejabber solved their Reviews and Reputation needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Sitejabber.
Use Cases
Peers recommend Rating And Review Management , Scheduling Post To Social Media , Customise Loyalty Program , as the business use cases that they have been most satisfied while using Sitejabber.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management with Website and E-Mail |
4.58/5 ★ |
"...Based on several customer service review site, it has only a 1.7-star rating on SiteJabber...." Ibotta Review: I Made $383.25 in 4 Months. But Is It Worth It? |
| Scheduling Post To Social Media with Social Media and Website |
4.80/5 ★ |
"...We enable you to leverage social proof to increase traffic and sales, improve customer loyalty and retention, build trust and share across social media to instantly boost your online presence...." Peer review from Sitejabber |
| Customise Loyalty Program with Social Media, User Generated Content, Twitter, Instagram and Facebook |
4.62/5 ★ |
"...We enable you to leverage social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost your online presence...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management with Website and E-Mail |
4.58/5 ★ |
"...Based on several customer service review site, it has only a 1.7-star rating on SiteJabber...." Ibotta Review: I Made $383.25 in 4 Months. But Is It Worth It? |
|
| Scheduling Post To Social Media with Social Media and Website |
4.80/5 ★ |
"...We enable you to leverage social proof to increase traffic and sales, improve customer loyalty and retention, build trust and share across social media to instantly boost your online presence...." Peer review from Sitejabber |
|
| Customise Loyalty Program with Social Media, User Generated Content, Twitter, Instagram and Facebook |
4.62/5 ★ |
"...We enable you to leverage social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost your online presence...." Peer review |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 272 insights from peers and experts to help you assess how these Sitejabber use cases fit your Reviews and Reputation needs.
Popular Business Setting
for Sitejabber
Top Industries
- Retail
- Internet
- Computer Software
Popular in
- Small Business
- Mid Market
Peers used Sitejabber to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Sitejabber
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (15) |
| Personalization | Read Reviews (6) |
| SEO | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (15) |
| Personalization | Read Reviews (6) |
| SEO | Read Reviews (5) |
IT and Other Capabilities
for Sitejabber
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (8) |
| Data Import | Read Reviews (11) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (8) |
| Data Import | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (31) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (31) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Sitejabber
Overall Risk Meter
Top Failure Risks for Sitejabber
Vendor Profile Details
Company Name
Sitejabber
Company Website
https://www.sitejabber.com/businessHQ Location
274 Redwood Shores Pkwy #1023 Redwood City, CA 94065
Employees
11-50
Social
Financials
SEED
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