SessionM Overview
This is a summary of the comprehensive capabilities and benefits of SessionM based on over 5157 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
SessionM, Treasure Data, Optimove, Optimizely Data Platform, Amperity Customer Data Management, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if SessionM is right for your needs? Our Cuspera AI engine can evaluate how SessionM fits your specific business needs, industry, and context. Get your personalized assessment report today.
SessionM supports business activities such as:
- Loyalty Management
- Engagement Management
- Advertisement
- Workflow Management
- Campaign Management
SessionM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Increase Customer Life Time Value, Build Brand Awareness, etc. It can help manage these activities if you use Mobile Social Media and Website for these needs. As a solution, SessionM's capabilities include Gamification, Personalization, Rewards, etc.
SessionM Information Technology and Services Vertical is its biggest customer base.
Reviews
"Loyalty management is SessionM's key strength. Its loyalty module provides support for defining and managing different loyalty tiers, engagement rules, promo codes and offers. These attributes can be appended to user profiles, and combined with purc...hase, engagement and location data to inform campaign delivery across email, web, SMS, push notifications and other channels. Multidimensional segmentation of customer data enables targeted engagement. " - Gartner Magic Quadrant for Mobile Marketing Platforms
Cuspera Reviews
49 buyers and buying teams have used Cuspera to assess how well SessionM solved their Customer Data Platform needs. Cuspera uses 5157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using SessionM.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Advertisement , as the business use cases that they have been most satisfied while using SessionM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Mobile |
4.98/5 ★ |
"...Mobile loyalty and rewards platform SessionM has made the leap to retail applications with a partnership with shopping app Punchcard...." News Items Archive |
| customise loyalty program |
4.98/5 ★ |
"...These findings point to the need to challenge standard notions of rewards, and begin reimagining the future of customer loyalty...." Beyond Rewards: Raising the Bar on Customer Loyalty |
| create engagement based loyalty |
4.96/5 ★ |
"...SessionM is the customer engagement and loyalty platform behind this CG brand s loyalty program...." Case study Consumer Goods |
| identify target customers |
4.57/5 ★ |
"...Lacking unified customer data, the restaurant was forced to provide blanketed discounts to all customers rather than targeted and personalized offers to each individual. ..." Case study Quick Service Restaurant |
| create transaction based loyalty |
3.86/5 ★ |
"...As anyone on either side of a loyalty-points transaction knows, rewards drive engagement...." News Items Archive |
| Engagement Management with Mobile |
4.95/5 ★ |
"...Without visibility into customer behavior, they re unable to engage with their customers in a personalized fashion...." Customer Loyalty Software |
| engaging and following up |
4.96/5 ★ |
"...Brands need to unify and operationalize all customer data to drive more personalized engagements resulting in greater customer loyalty and retention. ..." Restaurant Solution Brief |
| Advertisement with Mobile, Social Media and Website |
4.35/5 ★ |
"...We also share information about your use of our site with our social media, advertising and analytics partners. ..." Delivering Unified Customer Experiences for Deeper Loyalty |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Mobile |
4.98/5 ★ |
"...Mobile loyalty and rewards platform SessionM has made the leap to retail applications with a partnership with shopping app Punchcard...." News Items Archive |
|
| customise loyalty program |
4.98/5 ★ |
| create engagement based loyalty |
4.98/5 ★ |
| identify target customers |
4.98/5 ★ |
| create transaction based loyalty |
4.98/5 ★ |
| Engagement Management with Mobile |
4.95/5 ★ |
"...Without visibility into customer behavior, they re unable to engage with their customers in a personalized fashion...." Customer Loyalty Software |
|
| engaging and following up |
4.95/5 ★ |
| Advertisement with Mobile, Social Media and Website |
4.35/5 ★ |
"...We also share information about your use of our site with our social media, advertising and analytics partners. ..." Delivering Unified Customer Experiences for Deeper Loyalty |
|
55+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5157 insights from peers and experts to help you assess how these SessionM use cases fit your Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Loyalty management is SessionM's key strength. Its loyalty module provides support for defining and managing different loyalty tiers, engagement rules, promo codes and offers. These attributes can be appended to user profiles, and combined with purchase, engagement and location data to inform campa...ign delivery across email, web, SMS, push notifications and other channels. Multidimensional segmentation of customer data enables targeted engagement. |
|
|
SessionM garners praise from references for the quality of its team, hands-on involvement with deployment and integration, responsive support, and robust reporting capabilities. Several references note that SessionM is instrumental in helping drive incremental revenue and improving customer experie...nce. |
|
SessionM delivers programs that treat loyalty as an outcome, not a tactic. In the past few years, SessionM pivoted from offering a coalition loyalty program for mobile applications to a larger, enterprise-focused loyalty and mobile engagement platform...The clients we spoke with like SessionM's spe...cialized approach, speed to market, and capable account teams. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gartner Magic Quadrant for Mobile Marketing Platforms |
Loyalty management is SessionM's key strength. Its loyalty module provides support for defining and managing different loyalty tiers, engagement rules, promo codes and offers. These attributes can be appended to user profiles, and combined with purchase, engagement and location data to inform campa...ign delivery across email, web, SMS, push notifications and other channels. Multidimensional segmentation of customer data enables targeted engagement. |
|
Gartner Magic Quadrant for Mobile Marketing Platforms |
SessionM garners praise from references for the quality of its team, hands-on involvement with deployment and integration, responsive support, and robust reporting capabilities. Several references note that SessionM is instrumental in helping drive incremental revenue and improving customer experie...nce. |
|
Forrester Customer Loyalty Solutions |
SessionM delivers programs that treat loyalty as an outcome, not a tactic. In the past few years, SessionM pivoted from offering a coalition loyalty program for mobile applications to a larger, enterprise-focused loyalty and mobile engagement platform...The clients we spoke with like SessionM's spe...cialized approach, speed to market, and capable account teams. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case study RetailRead More |
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Case study Consumer GoodsRead More |
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Case study Luxury RetailerRead More |
Frequently Asked Questions(FAQ)
for SessionM
What is SessionM?
What is SessionM used for?
What are the top features of SessionM?
Who uses SessionM?
What are SessionM alternatives?
Where is SessionM located?
Popular Business Setting
for SessionM
Top Industries
- Information Technology and Services
- Restaurants
Popular in
- Small Business
Peers used SessionM to Enhance customer relationships and Acquire customers
SessionM Alternatives
Peer and Expert Opinion on Features
for SessionM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (269) |
| Personalization | Read Reviews (269) |
| Rewards | Read Reviews (250) |
| Recording | Read Reviews (95) |
| Alerts: popups & Notifications | Read Reviews (36) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (269) |
| Personalization | Read Reviews (269) |
| Rewards | Read Reviews (250) |
| Recording | Read Reviews (95) |
| Alerts: popups & Notifications | Read Reviews (36) |
IT and Other Capabilities
for SessionM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (329) |
| Data Import | Read Reviews (350) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (329) |
| Data Import | Read Reviews (350) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (195) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (14) |
| Chat Support | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (195) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (14) |
| Chat Support | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (201) |
| Custom Reports | Read Reviews (360) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (201) |
| Custom Reports | Read Reviews (360) |
Software Failure Risk Guidance
?for SessionM
Overall Risk Meter
Top Failure Risks for SessionM
Vendor Profile Details
Company Name
SessionM
Company Website
https://www.sessionm.com/HQ Location
2 Seaport Lane, Boston, MA 02210, US
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