About SessionM
SessionM is a customer loyalty and engagement platform. It is purpose-built to increase customer loyalty through delivering superior personalized experiences leveraging customer data. Each element of the platform is designed to enhance the loyalty, profitability, and satisfaction of customers.
The SessionM platform gets the data from different sources. Combining machine learning and real-time decisioning, the platforms offers an ability to deliver messages, offers and loyalty tactics across any channel.
The platforms helps to trigger campaigns at the right time with scheduling option which helps to deliver right customer experience. With SessionM, marketers can create promotional campaigns and configure messaging through email, SMS, in-app notifications, and through external messaging providers, all in one platform. It helps marketers to capture true value by predicting ideal offers and personalized experiences to motivate high-value behaviors.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well SessionM solves your Customer Data Platform needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using SessionM.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Advertisement , as the business use cases that they have been most satisfied while using SessionM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Mobile |
4.98/5 ★ |
"...The rewards program is integrated across the restaurant s website, mobile app and in-store channels. ..." Case study Fast Casual |
| customise loyalty program |
4.98/5 ★ |
|
| create engagement based loyalty |
4.98/5 ★ |
|
| identify target customers |
4.98/5 ★ |
|
| create transaction based loyalty |
4.98/5 ★ |
|
| Engagement Management with Mobile |
4.95/5 ★ |
"...SessionM's deep integration into our POS system allows us to engage with our customers more specifically and personally...." Peer review by Ali Rauch, Chicken Salad Chick, Chicken Salad Chick |
| engaging and following up |
4.95/5 ★ |
|
| Advertisement with Mobile, Social Media and Website |
4.35/5 ★ |
"...We also share information about your use of our site with our social media, advertising and analytics partners. ..." SessionM Closed Loop Offer Management |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Mobile |
4.98/5 ★ |
"...The rewards program is integrated across the restaurant s website, mobile app and in-store channels. ..." Case study Fast Casual |
|
| customise loyalty program |
4.98/5 ★ |
| create engagement based loyalty |
4.98/5 ★ |
| identify target customers |
4.98/5 ★ |
| create transaction based loyalty |
4.98/5 ★ |
| Engagement Management with Mobile |
4.95/5 ★ |
"...SessionM's deep integration into our POS system allows us to engage with our customers more specifically and personally...." Peer review by Ali Rauch, Chicken Salad Chick, Chicken Salad Chick |
|
| engaging and following up |
4.95/5 ★ |
| Advertisement with Mobile, Social Media and Website |
4.35/5 ★ |
"...We also share information about your use of our site with our social media, advertising and analytics partners. ..." SessionM Closed Loop Offer Management |
|
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5157 insights from peers and experts to help you assess how these SessionM use cases fit your Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With SessionM, the stream of customer information is like opening up a spigot. Now we know what you bought, where, and when so we can tailor promotions. Testimonial By Jose Corella |
|
SessionM delivers programs that treat loyalty as an outcome, not a tactic. In the past few years, SessionM pivoted from offering a coalition loyalty program for mobile applications to a larger, enterprise-focused loyalty and mobile engagement platform...The clients we spoke with like SessionM's spe...cialized approach, speed to market, and capable account teams. |
|
SessionM garners praise from references for the quality of its team, hands-on involvement with deployment and integration, responsive support, and robust reporting capabilities. Several references note that SessionM is instrumental in helping drive incremental revenue and improving customer experie...nce. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jose Corella Senior Brand Manager, Kimberly Clark |
With SessionM, the stream of customer information is like opening up a spigot. Now we know what you bought, where, and when so we can tailor promotions. Testimonial By Jose Corella |
|
Forrester Customer Loyalty Solutions |
SessionM delivers programs that treat loyalty as an outcome, not a tactic. In the past few years, SessionM pivoted from offering a coalition loyalty program for mobile applications to a larger, enterprise-focused loyalty and mobile engagement platform...The clients we spoke with like SessionM's spe...cialized approach, speed to market, and capable account teams. |
|
Gartner Magic Quadrant for Mobile Marketing Platforms |
SessionM garners praise from references for the quality of its team, hands-on involvement with deployment and integration, responsive support, and robust reporting capabilities. Several references note that SessionM is instrumental in helping drive incremental revenue and improving customer experie...nce. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case study Consumer GoodsRead More |
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Case study Luxury RetailerRead More |
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Case study RetailRead More |
Popular Business Setting
for SessionM
Top Industries
- Information Technology and Services
- Restaurants
Popular in
- Small Business
Peers used SessionM to Enhance customer relationships and Acquire customers
SessionM Alternatives
Peer and Expert Opinion on Features
for SessionM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (269) |
| Personalization | Read Reviews (269) |
| Rewards | Read Reviews (250) |
| Recording | Read Reviews (95) |
| Alerts: popups & Notifications | Read Reviews (36) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (269) |
| Personalization | Read Reviews (269) |
| Rewards | Read Reviews (250) |
| Recording | Read Reviews (95) |
| Alerts: popups & Notifications | Read Reviews (36) |
IT and Other Capabilities
for SessionM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (329) |
| Data Import | Read Reviews (350) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (329) |
| Data Import | Read Reviews (350) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (195) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (14) |
| Chat Support | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (195) |
| Email Support | Read Reviews (18) |
| Phone Support | Read Reviews (14) |
| Chat Support | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (201) |
| Custom Reports | Read Reviews (360) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (201) |
| Custom Reports | Read Reviews (360) |
Failure Risk Guidance Security Report
?for SessionM
Overall Risk Meter
Top Failure Risks for SessionM
Vendor Profile Details
Company Name
SessionM
Company Website
https://www.sessionm.com/HQ Location
2 Seaport Lane, Boston, MA 02210, US
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