About SessionM

SessionM is a customer loyalty and engagement platform. It is purpose-built to increase customer loyalty through delivering superior personalized experiences leveraging customer data. Each element of the platform is designed to enhance the loyalty, profitability, and satisfaction of customers.

The SessionM platform gets the data from different sources. Combining machine learning and real-time decisioning, the platforms offers an ability to deliver messages, offers and loyalty tactics across any channel.

The platforms helps to trigger campaigns at the right time with scheduling option which helps to deliver right customer experience. With SessionM, marketers can create promotional campaigns and configure messaging through email, SMS, in-app notifications, and through external messaging providers, all in one platform. It helps marketers to capture true value by predicting ideal offers and personalized experiences to motivate high-value behaviors.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well SessionM solves your Customer Data Platform needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using SessionM.

Other priorities:

  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Consistency
  • Improve Efficiency
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Advertisement , as the business use cases that they have been most satisfied while using SessionM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Mobile

4.98/5

Read Reviews (629)

"...The rewards program is integrated across the restaurant s website, mobile app and in-store channels. ..." Case study Fast Casual
customise loyalty program

4.98/5

Read Reviews (208)

create engagement based loyalty

4.98/5

Read Reviews (53)

identify target customers

4.98/5

Read Reviews (6)

create transaction based loyalty

4.98/5

Read Reviews (2)

Engagement Management with Mobile

4.95/5

Read Reviews (530)

"...SessionM's deep integration into our POS system allows us to engage with our customers more specifically and personally...." Peer review by Ali Rauch, Chicken Salad Chick, Chicken Salad Chick
engaging and following up

4.95/5

Read Reviews (338)

Advertisement with Mobile, Social Media and Website

4.35/5

Read Reviews (248)

"...We also share information about your use of our site with our social media, advertising and analytics partners. ..." SessionM Closed Loop Offer Management
PEER EXPERIENCES
Loyalty Management with Mobile

4.98/5

Read Reviews (629)

"...The rewards program is integrated across the restaurant s website, mobile app and in-store channels. ..." Case study Fast Casual
customise loyalty program

4.98/5

Read Reviews (208)

create engagement based loyalty

4.98/5

Read Reviews (53)

identify target customers

4.98/5

Read Reviews (6)

create transaction based loyalty

4.98/5

Read Reviews (2)

Engagement Management with Mobile

4.95/5

Read Reviews (530)

"...SessionM's deep integration into our POS system allows us to engage with our customers more specifically and personally...." Peer review by Ali Rauch, Chicken Salad Chick, Chicken Salad Chick
engaging and following up

4.95/5

Read Reviews (338)

Advertisement with Mobile, Social Media and Website

4.35/5

Read Reviews (248)

"...We also share information about your use of our site with our social media, advertising and analytics partners. ..." SessionM Closed Loop Offer Management

54+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5157 insights from peers and experts to help you assess how these SessionM use cases fit your Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jose Corella

Senior Brand Manager,

Kimberly Clark

With SessionM, the stream of customer information is like opening up a spigot. Now we know what you bought, where, and when so we can tailor promotions. Testimonial By Jose Corella

Forrester Customer Loyalty Solutions

SessionM delivers programs that treat loyalty as an outcome, not a tactic. In the past few years, SessionM pivoted from offering a coalition loyalty program for mobile applications to a larger, enterprise-focused loyalty and mobile engagement platform...The clients we spoke with like SessionM's spe...cialized approach, speed to market, and capable account teams.

Testimonial By Forrester Customer Loyalty Solutions

Gartner Magic Quadrant for Mobile Marketing Platforms

SessionM garners praise from references for the quality of its team, hands-on involvement with deployment and integration, responsive support, and robust reporting capabilities. Several references note that SessionM is instrumental in helping drive incremental revenue and improving customer experie...nce.

Testimonial By Gartner Magic Quadrant for Mobile Marketing Platforms
CUSTOMERS TESTIMONIALS

Jose Corella

Senior Brand Manager,

Kimberly Clark

With SessionM, the stream of customer information is like opening up a spigot. Now we know what you bought, where, and when so we can tailor promotions. Testimonial By Jose Corella

Forrester Customer Loyalty Solutions

SessionM delivers programs that treat loyalty as an outcome, not a tactic. In the past few years, SessionM pivoted from offering a coalition loyalty program for mobile applications to a larger, enterprise-focused loyalty and mobile engagement platform...The clients we spoke with like SessionM's spe...cialized approach, speed to market, and capable account teams.

Testimonial By Forrester Customer Loyalty Solutions

Gartner Magic Quadrant for Mobile Marketing Platforms

SessionM garners praise from references for the quality of its team, hands-on involvement with deployment and integration, responsive support, and robust reporting capabilities. Several references note that SessionM is instrumental in helping drive incremental revenue and improving customer experie...nce.

Testimonial By Gartner Magic Quadrant for Mobile Marketing Platforms

Case Studies

COMPANY CASE STUDIES
Case study Consumer Goods

Consumer Goods Case Study to learn how SessionM helped this brand engender long term relationships and strengthen brand loyalty through their new tiered loyalty program.

Read More
Case study Luxury Retailer

Luxury Retail Case Study to learn how SessionM helped this luxury retailer move away from their credit card loyalty program, and take a more below the line approach with exclusive experiences, VIP services, perks and rewards.

Read More
Case study Retail

Retail Case Study to learn how SessionM helped this retailer not only achieve a unique, 360-degree customer view, but enable them to run targeted, personalized offers that drive incremental high-value behaviors and customer loyalty.

Read More

Popular Business Setting

for SessionM

Top Industries

  • Information Technology and Services
  • Restaurants

Popular in

  • Small Business

Peers used SessionM to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for SessionM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.79/5

Read Reviews (269)
Personalization

4.74/5

Read Reviews (269)
Rewards

4.79/5

Read Reviews (250)
Recording

4.68/5

Read Reviews (95)
Alerts: popups & Notifications

4.64/5

Read Reviews (36)
FEATURES RATINGS AND REVIEWS
Gamification

4.79/5

Read Reviews (269)
Personalization

4.74/5

Read Reviews (269)
Rewards

4.79/5

Read Reviews (250)
Recording

4.68/5

Read Reviews (95)
Alerts: popups & Notifications

4.64/5

Read Reviews (36)

IT and Other Capabilities

for SessionM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.59/5

Read Reviews (329)
Data Import

4.58/5

Read Reviews (350)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.59/5

Read Reviews (329)
Data Import

4.58/5

Read Reviews (350)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5

Read Reviews (195)
Email Support

4.51/5

Read Reviews (18)
Phone Support

4.40/5

Read Reviews (14)
Chat Support

4.38/5

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5

Read Reviews (195)
Email Support

4.51/5

Read Reviews (18)
Phone Support

4.40/5

Read Reviews (14)
Chat Support

4.38/5

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.73/5

Read Reviews (32)
Analytics

4.67/5

Read Reviews (201)
Custom Reports

4.60/5

Read Reviews (360)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.73/5

Read Reviews (32)
Analytics

4.67/5

Read Reviews (201)
Custom Reports

4.60/5

Read Reviews (360)

Failure Risk Guidance Security Report

?

for SessionM

Overall Risk Meter

Low Medium High

Top Failure Risks for SessionM

Vendor Profile Details

Company Name

SessionM

Company Website

https://www.sessionm.com/

HQ Location

2 Seaport Lane, Boston, MA 02210, US

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