Reltio Overview

This is a summary of the comprehensive capabilities and benefits of Reltio based on over 1541 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Reltio, Amperity Customer Data Management, Treasure Data, NGDATA, Tealium Audiencestream CDP, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Reltio is right for your needs? Our Cuspera AI engine can evaluate how Reltio fits your specific business needs, industry, and context. Get your personalized assessment report today.

Reltio supports business activities such as:

  • Customer Engagement
  • Segmentation And Targeting
  • Customer Experience Management
  • Workflow Management
  • Enrichment Of Customer Profiles

Reltio can help you with many business goals, such as Increase Customer Life Time Value, Drive Sales Growth, Improve Customer Retention, Launch New Products, Grow Market Share, etc. As a solution, Reltio's capabilities include Personalization, Recording, Calculator, etc.

Reltio Computer Software Vertical is its biggest customer base.

Reviews

"Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and s...treamlined customer experience. We had to think beyond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk " - Gotham Pasupuleti

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Reltio solved their Customer Data Platform needs. Cuspera uses 1541 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Business Priorities

Increase Customer Life Time Value and Drive Sales Growth are the most popular business priorities peers achieved using Reltio.

Other priorities:

  • Improve Customer Retention
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Improve Digital And Social Presence
  • Acquire Customers
  • Establish Thought Leadership
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Engagement , Segmentation And Targeting , Customer Experience Management , as the business use cases that they have been most satisfied while using Reltio.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Engagement

4.98/5 ★

Read Reviews (282)

"...As an executive at a technology company, you recognize that now in the experience economy every customer interaction counts...." Data Management High Technology Industry
Segmentation And Targeting

4.97/5 ★

Read Reviews (72)

"...They have access to holistic, up-to-date and actionable customer profiles to segment customers and personalize offers across touchpoints...." Dat Driven Platform - Digital Marketing MDM
Customer Experience Management

4.96/5 ★

Read Reviews (52)

"...Empire Life Customer Case Study...." Master Data Management Insurance - MDM Solution
PEER EXPERIENCES
Customer Engagement

4.98/5 ★

Read Reviews (282)

"...As an executive at a technology company, you recognize that now in the experience economy every customer interaction counts...." Data Management High Technology Industry
Segmentation And Targeting

4.97/5 ★

Read Reviews (72)

"...They have access to holistic, up-to-date and actionable customer profiles to segment customers and personalize offers across touchpoints...." Dat Driven Platform - Digital Marketing MDM
Customer Experience Management

4.96/5 ★

Read Reviews (52)

"...Empire Life Customer Case Study...." Master Data Management Insurance - MDM Solution

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1541 insights from peers and experts to help you assess how these Reltio use cases fit your Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Gotham Pasupuleti

Vice President of Customer Data Delivery

Fulton Bank, N.A.

Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think be...yond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk

Testimonial By Gotham Pasupuleti

Miguel Baptista

Chief Data Officer

Hyperion X

Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big ideas so we can compete effectively Testimonial By Miguel Baptista

Gautam Puranik

Chief Data Officer & Head of Business Analytics and Strategy

CarMax

A key to CarMax’s strategy is to deliver omnichannel connected customer experiences, which requires a strong data foundation and customer experience processes working in concert. In an environment where we have so many different sources of data to leverage, it was critical that we had a single sour...ce of truth across the enterprise for Customer 360 and Vehicle 360 information that can be shared across all of our functions. Now that we have a multi-domain master data management (MDM) platform which delivers data in real-time, at scale, we’re able to provide connected customer experiences across all touchpoints. We’ve also been able to pivot quickly to meet the changing needs of our customers during the pandemic by offering new services like curbside pickup.

Testimonial By Gautam Puranik
CUSTOMERS TESTIMONIALS

Gotham Pasupuleti

Vice President of Customer Data Delivery

Fulton Bank, N.A.

Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think be...yond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk

Testimonial By Gotham Pasupuleti

Miguel Baptista

Chief Data Officer

Hyperion X

Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big ideas so we can compete effectively Testimonial By Miguel Baptista

Gautam Puranik

Chief Data Officer & Head of Business Analytics and Strategy

CarMax

A key to CarMax’s strategy is to deliver omnichannel connected customer experiences, which requires a strong data foundation and customer experience processes working in concert. In an environment where we have so many different sources of data to leverage, it was critical that we had a single sour...ce of truth across the enterprise for Customer 360 and Vehicle 360 information that can be shared across all of our functions. Now that we have a multi-domain master data management (MDM) platform which delivers data in real-time, at scale, we’re able to provide connected customer experiences across all touchpoints. We’ve also been able to pivot quickly to meet the changing needs of our customers during the pandemic by offering new services like curbside pickup.

Testimonial By Gautam Puranik

Case Studies

COMPANY CASE STUDIES
Case Study Danske Commodities

Accelerate digitalization using a modern data platform and a connected 360-degree view

Read More
Case Study Hyperion X

Hyperion X Selects Reltio Connected Customer 360 to Optimize Business Insights from Data

Read More

Frequently Asked Questions(FAQ)

for Reltio

What is Reltio?

Reltio is a customer data platform that enables customer experience to drive hyper-personalization, accelerate real-time operations, and simplify compliance with consent and privacy laws. It helps to gain business agility, and bring big ideas to life.

What is Reltio used for?

Reltio is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Drive Sales Growth by Customer Engagement, Segmentation And Targeting and Customer Experience Management .

What are the top features of Reltio?

Personalization, Recording and Calculator are some of the top features of Reltio.

Who uses Reltio?

Reltio is used by Computer Software, Internet and Financial Services among other industries.

What are Reltio alternatives?

Where is Reltio located?

Reltio is headquartered at 100 Marine Parkway, Redwood Shores, CA 94065, US.

Popular Business Setting

for Reltio

Top Industries

  • Computer Software
  • Internet
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Reltio to Increase customer life time value and drive sales growth

Peer and Expert Opinion on Features

for Reltio

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.76/5 ★

Read Reviews (145)
Recording

4.16/5 ★

Read Reviews (8)
Calculator

4.53/5 ★

Read Reviews (6)
Ticketing

4.33/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.76/5 ★

Read Reviews (145)
Recording

4.16/5 ★

Read Reviews (8)
Calculator

4.53/5 ★

Read Reviews (6)
Ticketing

4.33/5 ★

Read Reviews (5)

IT and Other Capabilities

for Reltio

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (68)
Data Export

4.08/5 ★

Read Reviews (19)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (68)
Data Export

4.08/5 ★

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.97/5 ★

Read Reviews (406)
Chat Support

4.94/5 ★

Read Reviews (46)
Email Support

4.70/5 ★

Read Reviews (15)
Phone Support

4.55/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.97/5 ★

Read Reviews (406)
Chat Support

4.94/5 ★

Read Reviews (46)
Email Support

4.70/5 ★

Read Reviews (15)
Phone Support

4.55/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.32/5 ★

Read Reviews (31)
Analytics

4.70/5 ★

Read Reviews (156)
Custom Reports

4.59/5 ★

Read Reviews (114)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.32/5 ★

Read Reviews (31)
Analytics

4.70/5 ★

Read Reviews (156)
Custom Reports

4.59/5 ★

Read Reviews (114)

Software Failure Risk Guidance

?

for Reltio

Overall Risk Meter

Low Medium High

Top Failure Risks for Reltio

Vendor Profile Details

Company Name

Reltio

Company Website

https://www.reltio.com/

HQ Location

100 Marine Parkway, Redwood Shores, CA 94065, US

Employees

101-250

Social

Financials

SERIES D