About Referanza
Referanza is a cloud-based platform and solutions for a complete ecosystem of referrals, responses, recommendations, rewards, reviews, retargeting and retention. It helps businesses in various industries to identify their loyal customers and attract new ones through peer-to-peer based referrals in social media.
Referanza platform offers a consumer data-driven marketing space where satisfied customers are asked to make an actual recommendation on social, via e-mail or SMS, enabling businesses to get satisfied customers to easily recommend the positive experiences and products to their friends in social media.
Referanza tracks customer experience and loyalty continuously with NPS surveys, gets useful feedback and finds out what to improve. It helps companies use their satisfied customers as ambassadors to attract new customers by recommendations in social media, so called Micro Influencer Marketing. This enables companies to engage with its visitors before and after they attend events like theatres, concerts and sports.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Referanza solves your Referral Marketing needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Referanza.
Use Cases
Peers recommend Customer Feedback Management , Engagement Management , Advertisement , as the business use cases that they have been most satisfied while using Referanza.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Promotions |
4.81/5 ★ |
"...Together with Referanza we've started doing SMS sendouts asking for customer feedback after events...." Testimonial by Annika, Head of Sales and Marketing, Blidösundsbolaget |
| measuring net promoter score |
4.81/5 ★ |
|
| measuring customer satisfaction |
4.81/5 ★ |
|
| Engagement Management |
4.82/5 ★ |
"...When it comes to influencer marketing, the contribution that should be rewarded is generated brand awareness, engagement, website traffic and conversions...." How to scale influencer marketing: Engage your customers as promoters |
| engaging and following up |
4.82/5 ★ |
|
| Advertisement |
4.43/5 ★ |
"...Ads and social posts need to be tailored to the taste and needs of the audience you re trying to attract...." Mobile marketing: Are your customers spending their digital minutes on you? |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Promotions |
4.81/5 ★ |
"...Together with Referanza we've started doing SMS sendouts asking for customer feedback after events...." Testimonial by Annika, Head of Sales and Marketing, Blidösundsbolaget |
|
| measuring net promoter score |
4.81/5 ★ |
| measuring customer satisfaction |
4.81/5 ★ |
| Engagement Management |
4.82/5 ★ |
"...When it comes to influencer marketing, the contribution that should be rewarded is generated brand awareness, engagement, website traffic and conversions...." How to scale influencer marketing: Engage your customers as promoters |
|
| engaging and following up |
4.82/5 ★ |
| Advertisement |
4.43/5 ★ |
"...Ads and social posts need to be tailored to the taste and needs of the audience you re trying to attract...." Mobile marketing: Are your customers spending their digital minutes on you? |
|
47+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2700 insights from peers and experts to help you assess how these Referanza use cases fit your Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Referanza's tools have helped me find new customers in a cost-effective way. By building look-a-like audiences based on customers rating my business 7-10, I have almost halved my acquisition cost. I'm super happy! Testimonial By Carl Kjellme |
|
This year I've been working with social media improvements, regular newsletter sendouts and preparing for the launch of our new website 2020. Together with Referanza we've started doing SMS sendouts asking for customer feedback after events. This helps us to identify our happy customers and make su...re that positive word-of-mouth is being spread online |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Carl Kjellme CEO/Founder Loddo.se |
Referanza's tools have helped me find new customers in a cost-effective way. By building look-a-like audiences based on customers rating my business 7-10, I have almost halved my acquisition cost. I'm super happy! Testimonial By Carl Kjellme |
|
Annika Head of Sales and Marketing Blidösundsbolaget |
This year I've been working with social media improvements, regular newsletter sendouts and preparing for the launch of our new website 2020. Together with Referanza we've started doing SMS sendouts asking for customer feedback after events. This helps us to identify our happy customers and make su...re that positive word-of-mouth is being spread online |
Peers used Referanza to Enhance customer relationships and Acquire customers
Referanza Alternatives
Peer and Expert Opinion on Features
for Referanza
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (114) |
| Gamification | Read Reviews (84) |
| Rewards | Read Reviews (83) |
| Personalization | Read Reviews (71) |
| Ticketing | Read Reviews (47) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (114) |
| Gamification | Read Reviews (84) |
| Rewards | Read Reviews (83) |
| Personalization | Read Reviews (71) |
| Ticketing | Read Reviews (47) |
IT and Other Capabilities
for Referanza
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (136) |
| Data Export | Read Reviews (62) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (136) |
| Data Export | Read Reviews (62) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (93) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (93) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (44) |
| Custom Reports | Read Reviews (89) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (44) |
| Custom Reports | Read Reviews (89) |
Failure Risk Guidance Security Report
?for Referanza
Overall Risk Meter
Top Failure Risks for Referanza
Vendor Profile Details
Company Name
Referanza
Company Website
https://www.referanza.com/HQ Location
Malmskillnadsgatan 32, Norrmalm, Stockholm County 111 57, SE
Employees
1-10
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