Referanza Overview
This is a summary of the comprehensive capabilities and benefits of Referanza based on over 267 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Referanza, Uplight, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Referanza is right for your needs? Our Cuspera AI engine can evaluate how Referanza fits your specific business needs, industry, and context. Get your personalized assessment report today.
Referanza supports business activities such as:
- Customer Feedback Management
- Engagement Management
- Rating And Review Management
- Campaign Management
- Customise Loyalty Program
Referanza can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Build Brand Awareness, Increase Customer Life Time Value, etc. It can help manage these activities if you use Promotions E-Mail Text SMS etc. for these needs. As a solution, Referanza's capabilities include Feedback Surveys, Personalization, Landing Page, etc.
Referanza Marketing and Advertising Vertical is its biggest customer base.
Reviews
"This year I've been working with social media improvements, regular newsletter sendouts and preparing for the launch of our new website 2020. Together with Referanza we've started doing SMS sendouts asking for customer feedback after events. This he...lps us to identify our happy customers and make sure that positive word-of-mouth is being spread online " - Annika
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Referanza solved their Referral Marketing needs. Cuspera uses 267 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Referanza.
Use Cases
Peers recommend Customer Feedback Management , Engagement Management , Rating And Review Management , as the business use cases that they have been most satisfied while using Referanza.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Promotions and E-Mail |
4.76/5 ★ |
"...The Net Promoter Score is pretty much the only well-tested approach to tracking customer experiences...." Customer Experience Management (CxM) is your biggest Growth Opportunity this year |
| measuring net promoter score |
4.74/5 ★ |
"...Continuously track your CX and NPS, get useful insights and find out what to improve. ..." Our features |
| measuring customer satisfaction |
3.28/5 ★ |
"...Customer Satisfaction Customer Experience Customer Experience Management (CxM) is your biggest Growth Opportunity this year...." Customer Experience Management (CxM) is your biggest Growth Opportunity this year |
| Engagement Management with Text SMS, Website and Video |
4.66/5 ★ |
"...Increase engagement and conversion rates with personalised messages...." CX- and Referral Marketing Platform |
| engaging and following up |
4.61/5 ★ |
"...Increase engagement and conversion rates with personalised messages...." CX- and Referral Marketing Platform |
| Rating And Review Management with Promotions |
4.40/5 ★ |
"...Keep track of the overall NPS, see individual customer ratings and reply to feedback directly to improve customer experience. ..." Net Promoter Score (NPS) Survey |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Promotions and E-Mail |
4.76/5 ★ |
"...The Net Promoter Score is pretty much the only well-tested approach to tracking customer experiences...." Customer Experience Management (CxM) is your biggest Growth Opportunity this year |
|
| measuring net promoter score |
4.76/5 ★ |
| measuring customer satisfaction |
4.76/5 ★ |
| Engagement Management with Text SMS, Website and Video |
4.66/5 ★ |
"...Increase engagement and conversion rates with personalised messages...." CX- and Referral Marketing Platform |
|
| engaging and following up |
4.66/5 ★ |
| Rating And Review Management with Promotions |
4.40/5 ★ |
"...Keep track of the overall NPS, see individual customer ratings and reply to feedback directly to improve customer experience. ..." Net Promoter Score (NPS) Survey |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 267 insights from peers and experts to help you assess how these Referanza use cases fit your Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
This year I've been working with social media improvements, regular newsletter sendouts and preparing for the launch of our new website 2020. Together with Referanza we've started doing SMS sendouts asking for customer feedback after events. This helps us to identify our happy customers and make su...re that positive word-of-mouth is being spread online |
|
Referanza's tools have helped me find new customers in a cost-effective way. By building look-a-like audiences based on customers rating my business 7-10, I have almost halved my acquisition cost. I'm super happy! Testimonial By Carl Kjellme |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Annika Head of Sales and Marketing Blidösundsbolaget |
This year I've been working with social media improvements, regular newsletter sendouts and preparing for the launch of our new website 2020. Together with Referanza we've started doing SMS sendouts asking for customer feedback after events. This helps us to identify our happy customers and make su...re that positive word-of-mouth is being spread online |
|
Carl Kjellme CEO/Founder Loddo.se |
Referanza's tools have helped me find new customers in a cost-effective way. By building look-a-like audiences based on customers rating my business 7-10, I have almost halved my acquisition cost. I'm super happy! Testimonial By Carl Kjellme |
Popular Business Setting
for Referanza
Top Industries
- Marketing and Advertising
- Transportation/Trucking/Railroad
Popular in
Peers used Referanza to Acquire customers and Enhance customer relationships
Referanza Alternatives
Peer and Expert Opinion on Features
for Referanza
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (22) |
| Personalization | Read Reviews (5) |
| Landing page | Read Reviews (5) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (22) |
| Personalization | Read Reviews (5) |
| Landing page | Read Reviews (5) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Referanza
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for Referanza
Overall Risk Meter
Top Failure Risks for Referanza
Vendor Profile Details
Company Name
Referanza
Company Website
https://www.referanza.com/HQ Location
Malmskillnadsgatan 32, Norrmalm, Stockholm County 111 57, SE
Employees
1-10
Social
Financials
PRIVATE
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