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Referanza

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(822 Reviews, Testimonials & Expert Opinions)
(822 Reviews, Testimonials & Expert Opinions)

Referanza | connect to your most influential customers and engage them as ambassadors and micro influencers

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About Referanza

Referanza is a cloud-based platform and solutions for a complete ecosystem of referrals, responses, recommendations, rewards, reviews, retargeting and retention. It helps businesses in various industries to identify their loyal customers and attract new ones through peer-to-peer based referrals in social media.

Referanza platform offers a consumer data-driven marketing space where satisfied customers are asked to make an actual recommendation on social, via e-mail or SMS, enabling businesses to get satisfied customers to easily recommend the positive experiences and products to their friends in social media.

Referanza tracks customer experience and loyalty continuously with NPS surveys, gets useful feedback and finds out what to improve. It helps companies use their satisfied customers as ambassadors to attract new customers by recommendations in social media, so called Micro Influencer Marketing. This enables companies to engage with its visitors before and after they attend events like theatres, concerts and sports.

Peer and Expert Opinions
for Referanza

Goals

Build brand awareness and Improve ROI are the most popular goals peers achieved using Referanza .

Other goals:

  • Grow market share
  • Improve brand engagement
  • Increase customer life time value
  • Increase sales & revenue
  • Improve digital and social presence
  • Enter new markets internationally or locally
  • Acquire customers
See all goals See less goals

Channels

It is the best suited for promotions, text SMS, e-mail, channels.

Other channels:

  • newsletter
  • website
  • social media
  • mobile
  • video
  • user generated content
  • blogs
  • Facebook
  • print media
  • magazine
See all channels See less channels

Processes

Peers recommend customer feedback management, customer case management, engagement management, as the business processes that they have been most satisfied while using Referanza .

Read Peer and Expert Experience for Business Use Cases

Customer feedback management With Promotions

Measuring net promoter score With Promotions

Measuring customer satisfaction

Customer case management

Engagement management With Text sms

Engaging and following up With Text sms

Campaign management With E mail and Text sms

Campaign analytics

Digital marketing

Lifetime value management

Rating and review management With Social media

Advertisement With Social media and Facebook and Print media and Magazine

Communication management With E mail and Social media and Website

Sending & publishing communications With E mail and Social media and Website

Influencer marketing

Content management With Mobile

Event management

Contact list management With Newsletter

Creating contact list With Newsletter

Collaboration

Referral management

Relationship management

Competitive intelligence

Generation of new leads

Channel marketing

See allless Activities

Peers used Referanza to Build brand awareness and Improve ROI

Verify if it works for you

IT and Other Capabilities
for Referanza

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Referanza

First 5 Reports are Free

Vendor Profile Details

Company Name Referanza
Company Website https://www.referanza.com/
HQ Location Malmskillnadsgatan 32, Norrmalm, Stockholm County 111 57, SE
Employees 1-10
Social