QwikDial Overview
This is a summary of the comprehensive capabilities and benefits of QwikDial based on over 286 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
QwikDial, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if QwikDial is right for your needs? Our Cuspera AI engine can evaluate how QwikDial fits your specific business needs, industry, and context. Get your personalized assessment report today.
QwikDial supports business activities such as:
- Call Recording
- Campaign Analytics
- Workflow Management
- Contact List Management
- Digital Signature
QwikDial can help you with many business goals, such as Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls for these needs. As a solution, QwikDial's capabilities include Recording, and Dashboard.
QwikDial Financial Services Vertical is its biggest customer base.
Reviews
"...QwikDial allows you to create campaigns, record calls, generate reports, process payments, and more. ..." DAKCS Debt Collection Software
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well QwikDial solved their Contact Center Software needs. Cuspera uses 286 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using QwikDial.
Use Cases
Peers recommend Call Recording , Campaign Analytics , Workflow Management , as the business use cases that they have been most satisfied while using QwikDial.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls |
4.88/5 ★ |
"...QwikDial allows you to create campaigns, record calls, generate reports, process payments, and more. ..." DAKCS Debt Collection Software |
| Campaign Analytics |
4.76/5 ★ |
"...Powerful visual reporting and scheduling campaigns can be queued and reported on...." DAKCS Debt Collection Software |
| Workflow Management |
4.26/5 ★ |
"...Application administrators can easily configure screens and implement workflow capabilities for any job type without requiring IT or programming assistance. ..." Accounts Receivable Management Collections Software |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls |
4.88/5 ★ |
"...QwikDial allows you to create campaigns, record calls, generate reports, process payments, and more. ..." DAKCS Debt Collection Software |
|
| Campaign Analytics |
4.76/5 ★ |
"...Powerful visual reporting and scheduling campaigns can be queued and reported on...." DAKCS Debt Collection Software |
|
| Workflow Management |
4.26/5 ★ |
"...Application administrators can easily configure screens and implement workflow capabilities for any job type without requiring IT or programming assistance. ..." Accounts Receivable Management Collections Software |
|
4+ more Business Use Cases
Our AI advisor, Wyz, harnessed 286 insights from peers and experts to help you assess how these QwikDial use cases fit your Contact Center Software needs.
Popular Business Setting
for QwikDial
Top Industries
- Financial Services
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
Peers used QwikDial to Enhance customer relationships and Increase sales & revenue
Peer and Expert Opinion on Features
for QwikDial
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (22) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (22) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for QwikDial
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (44) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (44) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (34) |
| Analytics | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (34) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for QwikDial
Overall Risk Meter
Top Failure Risks for QwikDial
Vendor Profile Details
Company Name
DAKCS
Company Website
https://www.dakcs.com/HQ Location
372 24th Street, Suite 410, Ogden, Utah 84401, US
Employees
101-250
Social
Financials
PRIVATE
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