Qualaroo Overview
This is a summary of the comprehensive capabilities and benefits of Qualaroo based on over 1745 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Qualaroo, Delighted platform, GetFeedback, SmartSurvey, NICE Satmetrix, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Qualaroo is right for your needs? Our Cuspera AI engine can evaluate how Qualaroo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Qualaroo supports business activities such as:
- Collecting Feedback
- Engaging Conversational Surveys
- Social Media Analytics
- Training & Onboarding
- Advertisement
Qualaroo can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Increase Sales & Revenue, Scale Best Practices, Improve Efficiency, etc. It can help manage these activities if you use Promotions Mobile and Website for these needs. As a solution, Qualaroo's capabilities include Embedded Survey Forms, Landing Page, Survey Themes Library, etc.
Qualaroo was founded in 2012. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Qualaroo has allowed us to do that as well as gain product feedback from customers while in the product...." Peer review by Administrator
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Qualaroo solved their Customer Feedback Management needs. Cuspera uses 1745 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Qualaroo.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Social Media Analytics , as the business use cases that they have been most satisfied while using Qualaroo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback with Promotions |
4.60/5 ★ |
"...Qualaroo has allowed us to do that as well as gain product feedback from customers while in the product...." Peer review by Administrator |
| measuring net promoter score |
4.51/5 ★ |
"...You can also uncover issues, seek market research data, test prototypes, and run Net Promoter Score surveys...." User Research & Customer Feedback & Survey Software: Qualaroo |
| Measuring CSAT |
4.42/5 ★ |
"...Despite these arguments, many companies make Net Promoter Score a part of their customer satisfaction assessment...." Net Promoter Score - Qualaroo |
| Engaging Conversational Surveys with Mobile |
4.78/5 ★ |
"...It is helpful for gathering verbatims from users as they are engaging a particular feature...." Peer review by James C, Product Manager |
| engaging and following up |
4.69/5 ★ |
"...For example, there is no clear follow up action to seeing a billboard...." The Ultimate Customer Journey Map Template (and Guide) |
| Social Media Analytics with Website |
4.89/5 ★ |
"...AI Analytics & Reports AI Analytics & Reports Watson Sentiment Analysis, Wordcloud & advanced analytics. ..." User Research & Customer Feedback & Survey Software: Qualaroo |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback with Promotions |
4.60/5 ★ |
"...Qualaroo has allowed us to do that as well as gain product feedback from customers while in the product...." Peer review by Administrator |
|
| measuring net promoter score |
4.60/5 ★ |
| Measuring CSAT |
4.60/5 ★ |
| Engaging Conversational Surveys with Mobile |
4.78/5 ★ |
"...It is helpful for gathering verbatims from users as they are engaging a particular feature...." Peer review by James C, Product Manager |
|
| engaging and following up |
4.78/5 ★ |
| Social Media Analytics with Website |
4.89/5 ★ |
"...AI Analytics & Reports AI Analytics & Reports Watson Sentiment Analysis, Wordcloud & advanced analytics. ..." User Research & Customer Feedback & Survey Software: Qualaroo |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1745 insights from peers and experts to help you assess how these Qualaroo use cases fit your Customer Feedback Management needs.
Frequently Asked Questions(FAQ)
for Qualaroo
What is Qualaroo?
What is Qualaroo used for?
What are the top features of Qualaroo?
Who uses Qualaroo?
What are Qualaroo alternatives?
Where is Qualaroo located?
Popular Business Setting
for Qualaroo
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used Qualaroo to Improve customer satisfaction and Acquire customers
Qualaroo Alternatives
Peer and Expert Opinion on Features
for Qualaroo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (268) |
| Landing page | Read Reviews (43) |
| Survey themes library | Read Reviews (30) |
| Dashboard | Read Reviews (26) |
| Personalization | Read Reviews (19) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (268) |
| Landing page | Read Reviews (43) |
| Survey themes library | Read Reviews (30) |
| Dashboard | Read Reviews (26) |
| Personalization | Read Reviews (19) |
IT and Other Capabilities
for Qualaroo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (107) |
| Data Export | Read Reviews (50) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (107) |
| Data Export | Read Reviews (50) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (130) |
| Email Support | Read Reviews (37) |
| Chat Support | Read Reviews (32) |
| Phone Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (130) |
| Email Support | Read Reviews (37) |
| Chat Support | Read Reviews (32) |
| Phone Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (234) |
| Custom Reports | Read Reviews (251) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (234) |
| Custom Reports | Read Reviews (251) |
Software Failure Risk Guidance
?for Qualaroo
Overall Risk Meter
Top Failure Risks for Qualaroo
Vendor Profile Details
HQ Location
122. E. Houston St., San Antonio, TX 78205
Employees
11-50
Social
Financials
M&A
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