Pipeline CRM Overview

This is a summary of the comprehensive capabilities and benefits of Pipeline CRM based on over 6848 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Pipeline CRM, Freshsales, Copper, Insightly CRM, Pipedrive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Pipeline CRM is right for your needs? Our Cuspera AI engine can evaluate how Pipeline CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Pipeline CRM supports business activities such as:

  • Engagement Management
  • Lead Tracking
  • Communication Management
  • Contact List Management
  • Deal Management

Pipeline CRM can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve ROI, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Pipeline CRM's capabilities include Personalization, Recording, Dashboard, etc.

Pipeline CRM was founded in 2006. Transportation/Trucking/Railroad Vertical is its biggest customer base.

Reviews

"All the other CRMs were either too complex or they didn't do enough. Just like in the Goldilocks story, Pipeline CRM was just right. " - Brian Coleman

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Pipeline CRM solved their CRM needs. Cuspera uses 6848 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Pipeline CRM.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Navigation
  • Improve Visibility
  • Shorten Ramp Up Time
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Lead Tracking , Communication Management , as the business use cases that they have been most satisfied while using Pipeline CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.80/5 ★

Read Reviews (298)

"...The to-do's scheduling and the options it gives out to the user to specify whether its a plain to-do, a scheduled appointment/meeting, a call or a follow-up call or email or perhaps important notes...."
engaging and following up

4.79/5 ★

Read Reviews (271)

"...My sales team is much more clear on the sales process, are following up with clients much better...."
engaging with scheduling & cadence

3.42/5 ★

Read Reviews (1)

"...A lot of companies use multiple systems to track email click thru rates and sales step cadences -- we only need one system because it does it all...."
Lead Tracking with E-Mail

4.93/5 ★

Read Reviews (198)

"...Seeing deals, tracking deals, using probabilities to project revenue, scheduling activities and management reporting...."
Communication Management with E-Mail and Phone Calls

4.18/5 ★

Read Reviews (147)

"...It tracks all of our emails that we send out and adds them as contacts to the database...."
tracking & monitoring communications

4.73/5 ★

Read Reviews (72)

"...We can import our lists a lot easier and track our call much better...."
sending & publishing communications

3.41/5 ★

Read Reviews (58)

"...I love being able to send out mass emails to hundreds yet personalize it with their individual names...."
PEER EXPERIENCES
Engagement Management

4.80/5 ★

Read Reviews (298)

"...The to-do's scheduling and the options it gives out to the user to specify whether its a plain to-do, a scheduled appointment/meeting, a call or a follow-up call or email or perhaps important notes...." Peer review by Verified Reviewer, Information Technology and Services
engaging and following up

4.80/5 ★

Read Reviews (271)

engaging with scheduling & cadence

4.80/5 ★

Read Reviews (1)

Lead Tracking with E-Mail

4.93/5 ★

Read Reviews (198)

"...Seeing deals, tracking deals, using probabilities to project revenue, scheduling activities and management reporting...." Peer review by Ed R
Communication Management with E-Mail and Phone Calls

4.18/5 ★

Read Reviews (147)

"...It tracks all of our emails that we send out and adds them as contacts to the database...." Peer review by Jared M, Partner
tracking & monitoring communications

4.18/5 ★

Read Reviews (72)

sending & publishing communications

4.18/5 ★

Read Reviews (58)

72+ more Business Use Cases

Our AI advisor, Wyz, harnessed 6848 insights from peers and experts to help you assess how these Pipeline CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Brian Coleman

Manager of Agent Acquisitions

GlobalTranz

All the other CRMs were either too complex or they didn't do enough. Just like in the Goldilocks story, Pipeline CRM was just right. Testimonial By Brian Coleman

Jeff Vaughn

Vice President of Sales

Trailer Bridge

Our usage of Pipeline CRM has been curving up dramatically because we are growing. The larger we get, the more we need it. We call it 'living in Pipeline CRM. Testimonial By Jeff Vaughn

Grant Hensarling

Database Manager

WLS Companies

PipelineCRM hit all of our checkmarks, offering everything we need in a CRM. It's customizable. It's affordable for our size company. It was clearly the right fit. Testimonial By Grant Hensarling
CUSTOMERS TESTIMONIALS

Brian Coleman

Manager of Agent Acquisitions

GlobalTranz

All the other CRMs were either too complex or they didn't do enough. Just like in the Goldilocks story, Pipeline CRM was just right. Testimonial By Brian Coleman

Jeff Vaughn

Vice President of Sales

Trailer Bridge

Our usage of Pipeline CRM has been curving up dramatically because we are growing. The larger we get, the more we need it. We call it 'living in Pipeline CRM. Testimonial By Jeff Vaughn

Grant Hensarling

Database Manager

WLS Companies

PipelineCRM hit all of our checkmarks, offering everything we need in a CRM. It's customizable. It's affordable for our size company. It was clearly the right fit. Testimonial By Grant Hensarling

Case Studies

COMPANY CASE STUDIES
Case Study SunX Solar

How SunX Solar Doubled Their Revenue With Pipeline CRM

Read More
Case Study Trailer Bridge

How Trailer Bridge Streamlines Its Sales Process And Expands Operations With Pipeline CRM

Read More
Case Study Carolina Thomas

How Carolina Thomas accelerates market share growth by quantifying value with Pipeline CRM

Read More

Frequently Asked Questions(FAQ)

for Pipeline CRM

What is Pipeline CRM?

Pipeline CRM is a sales pipeline enablement CRM platform designed for sales teams to help enhance and boost sales.

What is Pipeline CRM used for?

Pipeline CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Tracking and Communication Management .

What are the top features of Pipeline CRM?

Personalization, Recording and Dashboard are some of the top features of Pipeline CRM.

Who uses Pipeline CRM?

Pipeline CRM is used by Transportation/Trucking/Railroad, Construction and Management Consulting among other industries.

What are Pipeline CRM alternatives?

Freshsales, Copper, Insightly CRM and Pipedrive are popular alternatives for Pipeline CRM.

Where is Pipeline CRM located?

Pipeline CRM is headquartered at 1008 Western Ave, Seattle, WA 98104.

Popular Business Setting

for Pipeline CRM

Top Industries

  • Transportation/Trucking/Railroad
  • Construction
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Pipeline CRM to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Pipeline CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

2.79/5 ★

Read Reviews (222)
Recording

4.16/5 ★

Read Reviews (107)
Dashboard

4.22/5 ★

Read Reviews (94)
Templates

2.99/5 ★

Read Reviews (63)
Alerts: popups & Notifications

3.17/5 ★

Read Reviews (50)
FEATURES RATINGS AND REVIEWS
Personalization

2.79/5 ★

Read Reviews (222)
Recording

4.16/5 ★

Read Reviews (107)
Dashboard

4.22/5 ★

Read Reviews (94)
Templates

2.99/5 ★

Read Reviews (63)
Alerts: popups & Notifications

3.17/5 ★

Read Reviews (50)

IT and Other Capabilities

for Pipeline CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.73/5 ★

Read Reviews (469)
Data Import

3.34/5 ★

Read Reviews (1091)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.73/5 ★

Read Reviews (469)
Data Import

3.34/5 ★

Read Reviews (1091)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.80/5 ★

Read Reviews (67)
Email Support

4.62/5 ★

Read Reviews (65)
Phone Support

4.33/5 ★

Read Reviews (74)
24/7 Support

4.27/5 ★

Read Reviews (902)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.80/5 ★

Read Reviews (67)
Email Support

4.62/5 ★

Read Reviews (65)
Phone Support

4.33/5 ★

Read Reviews (74)
24/7 Support

4.27/5 ★

Read Reviews (902)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (5)
Analytics

3.86/5 ★

Read Reviews (80)
Custom Reports

3.46/5 ★

Read Reviews (887)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (5)
Analytics

3.86/5 ★

Read Reviews (80)
Custom Reports

3.46/5 ★

Read Reviews (887)

Software Failure Risk Guidance

?

for Pipeline CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipeline CRM

Vendor Profile Details

Company Name

Pipeline CRM

Company Website

https://pipelinecrm.com/

Year Founded

2006

HQ Location

1008 Western Ave, Seattle, WA 98104

Employees

11-50

Social

Financials

SERIES A