PFL Hybrid Experience Platform Overview

This is a summary of the comprehensive capabilities and benefits of PFL Hybrid Experience Platform based on over 403 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

PFL Hybrid Experience Platform, belong to a category of solutions that help Account Based Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if PFL Hybrid Experience Platform is right for your needs? Our Cuspera AI engine can evaluate how PFL Hybrid Experience Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

PFL Hybrid Experience Platform supports business activities such as:

  • Engagement Management
  • Account Management
  • Helpdesk Management
  • Training & Onboarding
  • Campaign Management

PFL Hybrid Experience Platform can help you with many business goals, such as Scale Best Practices, Improve ROI, Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, etc. As a solution, PFL Hybrid Experience Platform's capabilities include Personalization, SEM, Alerts: Popups & Notifications, etc.

PFL Hybrid Experience Platform Computer Software Vertical is its biggest customer base.

Reviews

"...We also are capturing our members "channel preferences" before they hit our Marketing cloud journey so now we are able to use the PFL solution to engage them with on how they want to be communicated to...." Peer review by Laura T, Marketing Operations Manager, Hospital & Health Care

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well PFL Hybrid Experience Platform solved their Account Based Marketing needs. Cuspera uses 403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Account Based Marketing needs.

Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities peers achieved using PFL Hybrid Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Account Management , Helpdesk Management , as the business use cases that they have been most satisfied while using PFL Hybrid Experience Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.96/5 ★

Read Reviews (39)

"...We also are capturing our members "channel preferences" before they hit our Marketing cloud journey so now we are able to use the PFL solution to engage them with on how they want to be communicated to...."
engaging and following up

4.95/5 ★

Read Reviews (33)

"...The benefits have been increase touch-points with target accounts, the level of good will with those targets has been noticeably increased, and as I said before, mo money!!. Their ability to find opportunities for increase touches, engagement, and conversion in any campaign and marketing plan is amazing...."
engaging with scheduling & cadence

4.34/5 ★

Read Reviews (3)

"...Fits in to our prospecting cadence..."
Account Management

4.66/5 ★

Read Reviews (20)

"...Using this product supports our account-based marketing initiatives...."
Helpdesk Management

4.67/5 ★

Read Reviews (7)

"...They have assigned teams to help support ideas, campaigns and brainstorm...."
PEER EXPERIENCES
Engagement Management

4.96/5 ★

Read Reviews (39)

"...We also are capturing our members "channel preferences" before they hit our Marketing cloud journey so now we are able to use the PFL solution to engage them with on how they want to be communicated to...." Peer review by Laura T, Marketing Operations Manager, Hospital & Health Care
engaging and following up

4.96/5 ★

Read Reviews (33)

engaging with scheduling & cadence

4.96/5 ★

Read Reviews (3)

Account Management

4.66/5 ★

Read Reviews (20)

"...Using this product supports our account-based marketing initiatives...." Peer review by Erin O, Director of Demand Generation & Account-Based Marketing, Marketing and Advertising
Helpdesk Management

4.67/5 ★

Read Reviews (7)

"...They have assigned teams to help support ideas, campaigns and brainstorm...." Peer review by Executive Sponsor

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 403 insights from peers and experts to help you assess how these PFL Hybrid Experience Platform use cases fit your Account Based Marketing needs.

Popular Business Setting

for PFL Hybrid Experience Platform

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used PFL Hybrid Experience Platform to Scale best practices and Improve ROI

Peer and Expert Opinion on Features

for PFL Hybrid Experience Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.73/5 ★

Read Reviews (28)
SEM

4.85/5 ★

Read Reviews (15)
Alerts: popups & Notifications

4.12/5 ★

Read Reviews (7)
Templates

2.51/5 ★

Read Reviews (6)
Dashboard

1.73/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.73/5 ★

Read Reviews (28)
SEM

4.85/5 ★

Read Reviews (15)
Alerts: popups & Notifications

4.12/5 ★

Read Reviews (7)
Templates

2.51/5 ★

Read Reviews (6)
Dashboard

1.73/5 ★

Read Reviews (6)

IT and Other Capabilities

for PFL Hybrid Experience Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.82/5 ★

Read Reviews (12)
Data Export

2.25/5 ★

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.82/5 ★

Read Reviews (12)
Data Export

2.25/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.54/5 ★

Read Reviews (12)
Phone Support

4.25/5 ★

Read Reviews (8)
24/7 Support

4.23/5 ★

Read Reviews (41)
Chat Support

4.12/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.54/5 ★

Read Reviews (12)
Phone Support

4.25/5 ★

Read Reviews (8)
24/7 Support

4.23/5 ★

Read Reviews (41)
Chat Support

4.12/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.34/5 ★

Read Reviews (4)
Custom Reports

2.68/5 ★

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.34/5 ★

Read Reviews (4)
Custom Reports

2.68/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for PFL Hybrid Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for PFL Hybrid Experience Platform

Vendor Profile Details

Company Name

PFL

Company Website

https://www.pfl.com/

HQ Location

Employees

251-500

Financials

PRIVATE