Sharpspring Overview

This is a summary of the comprehensive capabilities and benefits of Sharpspring based on over 15088 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Sharpspring, Act-On, Salesforce Account Engagement (Formerly Pardot), Adobe Marketo Engage, ActiveCampaign, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Sharpspring is right for your needs? Our Cuspera AI engine can evaluate how Sharpspring fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sharpspring supports business activities such as:

  • Engagement Management
  • Workflow Management
  • Communication Management
  • Campaign Management
  • Social Media Management

Sharpspring can help you with many business goals, such as Acquire Customers, Improve ROI, Enhance Customer Relationships, Increase Sales & Revenue, Grow Market Share, etc. It can help manage these activities if you use E-Mail Website and Social Media for these needs. As a solution, Sharpspring's capabilities include Landing Page, Personalization, Templates, etc.

Sharpspring was founded in 2011. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We used Act-On and HubSpot prior to going with SharpSpring. The other two platforms are good ones, but the SharpSpring product allows us to have more control over our clients in terms of interaction, billing, and plan design. " - Raymond Cobb

Cuspera Reviews

14 buyers and buying teams have used Cuspera to assess how well Sharpspring solved their Marketing Automation needs. Cuspera uses 15088 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities peers achieved using Sharpspring.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Shorten Ramp Up Time
  • Improve Visibility
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Workflow Management , Communication Management , as the business use cases that they have been most satisfied while using Sharpspring.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail and Website

4.83/5 ★

Read Reviews (536)

"...You have unlimited options on the triggers that enable you to customize how you engage with your database...."
engaging and following up

4.83/5 ★

Read Reviews (456)

"...We re much better engaged with them, and they re able to see the results we deliver. ..."
engaging with scheduling & cadence

4.09/5 ★

Read Reviews (2)

"...Schedule reports to run automatically and deliver to anyone in the company on a daily, weekly or monthly cadence. ..."
Workflow Management with E-Mail and Website

4.32/5 ★

Read Reviews (528)

"...Additionally, we do utilize forms in conjunction with the tools above and visual workflows...."
Communication Management with E-Mail, Social Media and Website

4.48/5 ★

Read Reviews (492)

"...SharpSpring's content calendar is a great way to keep track of upcoming email jobs and social posts...."
sending & publishing communications

4.36/5 ★

Read Reviews (320)

"...Our agency uses SharpSpring as a CRM and MA platform for managing our own leads and sending personalized emails...."
tracking & monitoring communications

4.82/5 ★

Read Reviews (162)

"...It helps you to track your email and also help you to send a calendar invite...."
PEER EXPERIENCES
Engagement Management with E-Mail and Website

4.83/5 ★

Read Reviews (536)

"...You have unlimited options on the triggers that enable you to customize how you engage with your database...." Peer review by Susan Aldea, Marketing and Advertising
engaging and following up

4.83/5 ★

Read Reviews (456)

engaging with scheduling & cadence

4.83/5 ★

Read Reviews (2)

Workflow Management with E-Mail and Website

4.32/5 ★

Read Reviews (528)

"...Additionally, we do utilize forms in conjunction with the tools above and visual workflows...." Peer review by Theo A, Marketing Specialist, Lead Optimize
Communication Management with E-Mail, Social Media and Website

4.48/5 ★

Read Reviews (492)

"...SharpSpring's content calendar is a great way to keep track of upcoming email jobs and social posts...." Peer review by Employee in Marketing
sending & publishing communications

4.48/5 ★

Read Reviews (320)

tracking & monitoring communications

4.48/5 ★

Read Reviews (162)

84+ more Business Use Cases

Our AI advisor, Wyz, harnessed 15088 insights from peers and experts to help you assess how these Sharpspring use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Raymond Cobb

JBMedia

We used Act-On and HubSpot prior to going with SharpSpring. The other two platforms are good ones, but the SharpSpring product allows us to have more control over our clients in terms of interaction, billing, and plan design. Testimonial By Raymond Cobb

Lou Covey

Footwasher Media

SharpSpring comes in at a price point that is extremely affordable, and it also comes in with a feature set that makes it as valuable as any other marketing automation platform out there. Testimonial By Lou Covey

Lianne Peters

Image Works

SharpSpring is very user-friendly, and the quality of support is exceptional! You can easily jump on the phone with SharpSpring's support team, troubleshoot your problems, and get your questions answered right away. Testimonial By Lianne Peters
CUSTOMERS TESTIMONIALS

Raymond Cobb

JBMedia

We used Act-On and HubSpot prior to going with SharpSpring. The other two platforms are good ones, but the SharpSpring product allows us to have more control over our clients in terms of interaction, billing, and plan design. Testimonial By Raymond Cobb

Lou Covey

Footwasher Media

SharpSpring comes in at a price point that is extremely affordable, and it also comes in with a feature set that makes it as valuable as any other marketing automation platform out there. Testimonial By Lou Covey

Lianne Peters

Image Works

SharpSpring is very user-friendly, and the quality of support is exceptional! You can easily jump on the phone with SharpSpring's support team, troubleshoot your problems, and get your questions answered right away. Testimonial By Lianne Peters

Case Studies

COMPANY CASE STUDIES
Case Study Brytons

How Sharpspring provided Brytons with tools to track, nurture and convert more leads and achieve 10x ROI on all marketing efforts

Read More
Case Study InJoy Global

Using SharpSpring CRM, InJoy Global has seen a 10x increase in the number of active, engaged leads in their sales pipeline.

Read More
Case Study Biznet Digital

Biznet was able to bring in 45% more leads each month for the retirement community by utilizing SharpSpring forms, personas and dynamic content.

Read More

Frequently Asked Questions(FAQ)

for Sharpspring

What is Sharpspring?

SharpSpring is a sales and marketing automation platform for sales and marketing team to drive more leads and increase sales.

What is Sharpspring used for?

Sharpspring is a Marketing Automation Software mainly used by its customers to Acquire Customers and Improve ROI by Engagement Management, Workflow Management and Communication Management .

What are the top features of Sharpspring?

Landing page, Personalization and Templates are some of the top features of Sharpspring.

Who uses Sharpspring?

Sharpspring is used by Marketing And Advertising, Computer Software and Construction among other industries.

What are Sharpspring alternatives?

Where is Sharpspring located?

Sharpspring is headquartered at 5001 Celebration Pointe Avenue Suite 410 Gainesville, FL 32608.

Popular Business Setting

for Sharpspring

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Sharpspring to Acquire customers and Improve ROI

Peer and Expert Opinion on Features

for Sharpspring

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Landing page

4.05/5 ★

Read Reviews (1056)
Personalization

4.62/5 ★

Read Reviews (322)
Templates

3.40/5 ★

Read Reviews (278)
Dashboard

4.37/5 ★

Read Reviews (172)
SEM

4.79/5 ★

Read Reviews (97)
FEATURES RATINGS AND REVIEWS
Landing page

4.05/5 ★

Read Reviews (1056)
Personalization

4.62/5 ★

Read Reviews (322)
Templates

3.40/5 ★

Read Reviews (278)
Dashboard

4.37/5 ★

Read Reviews (172)
SEM

4.79/5 ★

Read Reviews (97)

IT and Other Capabilities

for Sharpspring

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5 ★

Read Reviews (531)
Data Import

3.85/5 ★

Read Reviews (1158)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5 ★

Read Reviews (531)
Data Import

3.85/5 ★

Read Reviews (1158)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.27/5 ★

Read Reviews (217)
Chat Support

4.21/5 ★

Read Reviews (149)
Phone Support

4.15/5 ★

Read Reviews (171)
24/7 Support

4.01/5 ★

Read Reviews (1827)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.27/5 ★

Read Reviews (217)
Chat Support

4.21/5 ★

Read Reviews (149)
Phone Support

4.15/5 ★

Read Reviews (171)
24/7 Support

4.01/5 ★

Read Reviews (1827)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.49/5 ★

Read Reviews (5)
Analytics

4.63/5 ★

Read Reviews (734)
Custom Reports

3.81/5 ★

Read Reviews (2052)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.49/5 ★

Read Reviews (5)
Analytics

4.63/5 ★

Read Reviews (734)
Custom Reports

3.81/5 ★

Read Reviews (2052)

Software Failure Risk Guidance

?

for Sharpspring

Overall Risk Meter

Low Medium High

Top Failure Risks for Sharpspring

Vendor Profile Details

Company Name

Sharpspring

Company Website

https://sharpspring.com/

Year Founded

2011

HQ Location

5001 Celebration Pointe Avenue Suite 410 Gainesville, FL 32608

Employees

101-250

Social

Financials

IPO