Cuspera Reviews

18 buyers and buying teams have used Cuspera to assess how well Optilead solved their Commerce and Sales needs. Cuspera uses 856 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Commerce and Sales needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Optilead.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Launch New Products
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Call Recording , Proposal & Quote Management , as the business use cases that they have been most satisfied while using Optilead.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Website and Phone Calls

4.82/5

Read Reviews (84)

"...In terms of engagement, SMS is one the most effective methods of reaching a customer...." Integrations
engaging and following up

4.80/5

Read Reviews (57)

Call Recording with Phone Calls, Text SMS and E-Mail

4.53/5

Read Reviews (28)

"...Easy to install with existing systems Integrated email/SMS communications Validates & prioritises data Record calls. ..." Touchpoint - Contact communication automation
Proposal & Quote Management with Website and Phone Calls

4.51/5

Read Reviews (27)

"...Remarketing unconverted quotes or NTUs from previous years can also be dealt with efficiently using Touchpoint...." Touchpoint - Contact communication automation
PEER EXPERIENCES
Engagement Management with Website and Phone Calls

4.82/5

Read Reviews (84)

"...In terms of engagement, SMS is one the most effective methods of reaching a customer...." Integrations
engaging and following up

4.82/5

Read Reviews (57)

Call Recording with Phone Calls, Text SMS and E-Mail

4.53/5

Read Reviews (28)

"...Easy to install with existing systems Integrated email/SMS communications Validates & prioritises data Record calls. ..." Touchpoint - Contact communication automation
Proposal & Quote Management with Website and Phone Calls

4.51/5

Read Reviews (27)

"...Remarketing unconverted quotes or NTUs from previous years can also be dealt with efficiently using Touchpoint...." Touchpoint - Contact communication automation

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 856 insights from peers and experts to help you assess how these Optilead use cases fit your Commerce and Sales needs.

Based on peer insights

Cuspera recommends Optilead for

Use Cases Engagement Management , Call Recording , Proposal & Quote Management
Medium Website, Phone Calls, Text SMS
Features Recording, Personalization, Feedback Surveys
Business Priorities Increase Sales & Revenue, Acquire Customers, Improve ROI

Peers used Optilead to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Optilead

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.42/5

Read Reviews (28)
Personalization

4.34/5

Read Reviews (27)
Feedback surveys

4.44/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Recording

4.42/5

Read Reviews (28)
Personalization

4.34/5

Read Reviews (27)
Feedback surveys

4.44/5

Read Reviews (11)

IT and Other Capabilities

for Optilead

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.42/5

Read Reviews (61)
Data Export

4.42/5

Read Reviews (41)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.42/5

Read Reviews (61)
Data Export

4.42/5

Read Reviews (41)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5

Read Reviews (87)
Phone Support

4.46/5

Read Reviews (37)
Email Support

4.18/5

Read Reviews (16)
Chat Support

4.10/5

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5

Read Reviews (87)
Phone Support

4.46/5

Read Reviews (37)
Email Support

4.18/5

Read Reviews (16)
Chat Support

4.10/5

Read Reviews (15)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.37/5

Read Reviews (57)
Analytics

4.22/5

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.37/5

Read Reviews (57)
Analytics

4.22/5

Read Reviews (16)

Software Failure Risk Guidance

?

for Optilead

Overall Risk Meter

Low Medium High

Top Failure Risks for Optilead

Vendor Profile Details

Company Name

Optilead

Company Website

https://www.optilead.co.uk/

HQ Location

Atlas 3, Balby Carr Bank, Doncaster, DN4 5JT, GB

Employees

11-50

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