Optilead Overview

This is a summary of the comprehensive capabilities and benefits of Optilead based on over 856 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Optilead, CRM Runner, DYL, YouCanBook.me, etc., all belong to a category of solutions that help Commerce and Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Optilead is right for your needs? Our Cuspera AI engine can evaluate how Optilead fits your specific business needs, industry, and context. Get your personalized assessment report today.

Optilead supports business activities such as:

  • Engagement Management
  • Call Recording
  • Proposal & Quote Management
  • Communication Management
  • Generation Of New Leads

Optilead can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Improve ROI, Enhance Customer Relationships, Improve Brand Engagement, etc. It can help manage these activities if you use Website Phone Calls Text SMS etc. for these needs. As a solution, Optilead's capabilities include Recording, Personalization, and Feedback Surveys.

Reviews

"...In terms of engagement, SMS is one the most effective methods of reaching a customer...." Integrations

Cuspera Reviews

18 buyers and buying teams have used Cuspera to assess how well Optilead solved their Commerce and Sales needs. Cuspera uses 856 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Commerce and Sales needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Optilead.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Launch New Products
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Call Recording , Proposal & Quote Management , as the business use cases that they have been most satisfied while using Optilead.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Website and Phone Calls

4.82/5 ★

Read Reviews (84)

"...In terms of engagement, SMS is one the most effective methods of reaching a customer...." Integrations
engaging and following up

4.80/5 ★

Read Reviews (57)

"...On average, the customer is contacted within one minute, meaning that 80% of enquiries are successfully followed up with a phone call from the sales team...."
Call Recording with Phone Calls, Text SMS and E-Mail

4.53/5 ★

Read Reviews (28)

"...No on hold messages for prospects Automate SMS and e-mail communications Automatic pre-recorded voicemails Route calls centrally or to a local site. ..." Web callback / click to call request facility
Proposal & Quote Management with Website and Phone Calls

4.51/5 ★

Read Reviews (27)

"...Optilead captured the details of every prospect that completed an online quote and allowed Footman James to call the prospect back immediately...." Footman James | How Optilead convert abandoned online insurance quotes
PEER EXPERIENCES
Engagement Management with Website and Phone Calls

4.82/5 ★

Read Reviews (84)

"...In terms of engagement, SMS is one the most effective methods of reaching a customer...." Integrations
engaging and following up

4.82/5 ★

Read Reviews (57)

Call Recording with Phone Calls, Text SMS and E-Mail

4.53/5 ★

Read Reviews (28)

"...No on hold messages for prospects Automate SMS and e-mail communications Automatic pre-recorded voicemails Route calls centrally or to a local site. ..." Web callback / click to call request facility
Proposal & Quote Management with Website and Phone Calls

4.51/5 ★

Read Reviews (27)

"...Optilead captured the details of every prospect that completed an online quote and allowed Footman James to call the prospect back immediately...." Footman James | How Optilead convert abandoned online insurance quotes

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 856 insights from peers and experts to help you assess how these Optilead use cases fit your Commerce and Sales needs.

Based on peer insights

Cuspera recommends Optilead for

Use Cases Engagement Management , Call Recording , Proposal & Quote Management
Medium Website, Phone Calls, Text SMS
Features Recording, Personalization, Feedback Surveys
Business Priorities Increase Sales & Revenue, Acquire Customers, Improve ROI

Frequently Asked Questions(FAQ)

for Optilead

What is Optilead used for?

Optilead is a Commerce and Sales Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Call Recording and Proposal & Quote Management .

What are the top features of Optilead?

Recording, Personalization and Feedback surveys are some of the top features of Optilead.

What are Optilead alternatives?

CRM Runner, DYL and YouCanBook.Me are popular alternatives for Optilead.

Where is Optilead located?

Optilead is headquartered at Atlas 3, Balby Carr Bank, Doncaster, DN4 5JT, GB.

Peers used Optilead to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Optilead

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.42/5 ★

Read Reviews (28)
Personalization

4.34/5 ★

Read Reviews (27)
Feedback surveys

4.44/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Recording

4.42/5 ★

Read Reviews (28)
Personalization

4.34/5 ★

Read Reviews (27)
Feedback surveys

4.44/5 ★

Read Reviews (11)

IT and Other Capabilities

for Optilead

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.42/5 ★

Read Reviews (61)
Data Export

4.42/5 ★

Read Reviews (41)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.42/5 ★

Read Reviews (61)
Data Export

4.42/5 ★

Read Reviews (41)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5 ★

Read Reviews (87)
Phone Support

4.46/5 ★

Read Reviews (37)
Email Support

4.18/5 ★

Read Reviews (16)
Chat Support

4.10/5 ★

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5 ★

Read Reviews (87)
Phone Support

4.46/5 ★

Read Reviews (37)
Email Support

4.18/5 ★

Read Reviews (16)
Chat Support

4.10/5 ★

Read Reviews (15)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.37/5 ★

Read Reviews (57)
Analytics

4.22/5 ★

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.37/5 ★

Read Reviews (57)
Analytics

4.22/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Optilead

Overall Risk Meter

Low Medium High

Top Failure Risks for Optilead

Vendor Profile Details

Company Name

Optilead

Company Website

https://www.optilead.co.uk/

HQ Location

Atlas 3, Balby Carr Bank, Doncaster, DN4 5JT, GB

Employees

11-50

Social

Financials

PRIVATE