ON24 Platform Overview

This is a summary of the comprehensive capabilities and benefits of ON24 Platform based on over 11651 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ON24 Platform, BrightTALK, GoTo Webinar, Livestorm Webinar, 6Connex, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ON24 Platform is right for your needs? Our Cuspera AI engine can evaluate how ON24 Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

ON24 Platform supports business activities such as:

  • Attendee Engagement
  • Generation Of New Leads
  • Content Management
  • Communication Management
  • Collaboration

ON24 Platform can help you with many business goals, such as Attract More Attendees, Establish Thought Leadership, Scale Best Practices, Grow Business, Enhance Customer Relationships, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, ON24 Platform's capabilities include Recording, Personalization, Widgets, etc.

ON24 Platform was founded in 1998. Computer Software Vertical is its biggest customer base.

Reviews

"Customer experience is at the heart of everything that we do. ON24 is one of the best platforms out there because it helps us bring the webinar experience to life for our customers and makes webinars easier and more efficient " - Maryel Roman-Price

Cuspera Reviews

72 buyers and buying teams have used Cuspera to assess how well ON24 Platform solved their Webinar and Conferencing needs. Cuspera uses 11651 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Attract More Attendees and Establish Thought Leadership are the most popular business priorities peers achieved using ON24 Platform.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Enhance Customer Relationships
  • Improve Event ROI
  • Customizable Branding
  • Improve Internal Communications
  • Reach Global Target Audience
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Shorten Ramp Up Time
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Attendee Engagement , Generation Of New Leads , Content Management , as the business use cases that they have been most satisfied while using ON24 Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Attendee Engagement

4.86/5 ★

Read Reviews (1301)

"...The tool is owned an managed by marketing and completely integrated with Salesforce for lead capture and follow up...."
engaging and following up

4.85/5 ★

Read Reviews (1158)

"...ON24 Target and Engagement Hub have been critical in creating a seamless, cohesive experience for our customers. ..."
engaging with scheduling & cadence

4.64/5 ★

Read Reviews (10)

"...Its customers are selecting its webinar services more often thanks to high-quality leads, increasing the company s webinar cadence by 300 percent...."
Generation Of New Leads

4.94/5 ★

Read Reviews (233)

"...Our branded content marketing team uses ON24 to host live and on-demand webinars for lead generation...."
Content Management

4.95/5 ★

Read Reviews (169)

"...all the ways that the product allows me to engage my audience from content to 1:1 marketing...."
content curation

4.94/5 ★

Read Reviews (58)

"...To get audiences from the top to the bottom of Sage Intacct s marketing funnel, the Intacct team needed to create a content strategy that captured and maintained audience attention throughout the buyer s journey and into the customer lifecycle. ..."
content sharing

4.72/5 ★

Read Reviews (25)

"...We are also able to share documents on the platform so we can point people in other directions...."
content publishing

4.91/5 ★

Read Reviews (24)

"...Giving our audience the ability to ask questions about the content we are publishing in a live format and to respond to their questions really helps us to gain valuable feedback about what is the best way to present this data in the future and get more feedback and what they are looking to learn more about in real-time...."
content tracking

4.33/5 ★

Read Reviews (4)

"...We also are able to track speaker and content scores through the survey feature...."
searching for content

4.26/5 ★

Read Reviews (3)

"...With ON24 , its sales force can see how content engages with audiences down to an individual level and seamlessly continue informed and actionable conversations with qualified leads. ..."
PEER EXPERIENCES
Attendee Engagement

4.86/5 ★

Read Reviews (1301)

"...The tool is owned an managed by marketing and completely integrated with Salesforce for lead capture and follow up...." Peer review by Verified User, Manager in Marketing, Information Technology and Services
engaging and following up

4.86/5 ★

Read Reviews (1158)

engaging with scheduling & cadence

4.86/5 ★

Read Reviews (10)

Generation Of New Leads

4.94/5 ★

Read Reviews (233)

"...Our branded content marketing team uses ON24 to host live and on-demand webinars for lead generation...." Peer review by Lindsay Lauck, Webinar Program Manager, Pluralsight
Content Management

4.95/5 ★

Read Reviews (169)

"...all the ways that the product allows me to engage my audience from content to 1:1 marketing...." Peer review by Kayla B, Senior Account Manager, Marketing and Advertising
content curation

4.95/5 ★

Read Reviews (58)

content sharing

4.95/5 ★

Read Reviews (25)

content publishing

4.95/5 ★

Read Reviews (24)

content tracking

4.95/5 ★

Read Reviews (4)

searching for content

4.95/5 ★

Read Reviews (3)

77+ more Business Use Cases

Our AI advisor, Wyz, harnessed 11651 insights from peers and experts to help you assess how these ON24 Platform use cases fit your Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Maryel Roman-Price

APAC Field Commerce Marketing Manager

Magento

Customer experience is at the heart of everything that we do. ON24 is one of the best platforms out there because it helps us bring the webinar experience to life for our customers and makes webinars easier and more efficient Testimonial By Maryel Roman-Price

DOMINIKA DODSON

DIGITAL SOLUTIONS TRAINING SPECIALIST,

SAP CANADA

Our products are complex and they change all the time. If we were to create courses or blog posts, they would take so much time to update. Webinars through ON24 enable us to push out so much content and teach people so many things really quickly Testimonial By DOMINIKA DODSON

IRIS CHAN

CHIEF MARKETING OFFICER, ASIA PACIFIC & JAPAN

Seismic

ON24 is much more immersive compared to other webinar platforms. There are a lot of engagement tools like polls, and the audience can click through to resources that you choose to feature. There’s also an opportunity to brand the interface, so it’s a lot more visually captivating. Testimonial By IRIS CHAN
CUSTOMERS TESTIMONIALS

Maryel Roman-Price

APAC Field Commerce Marketing Manager

Magento

Customer experience is at the heart of everything that we do. ON24 is one of the best platforms out there because it helps us bring the webinar experience to life for our customers and makes webinars easier and more efficient Testimonial By Maryel Roman-Price

DOMINIKA DODSON

DIGITAL SOLUTIONS TRAINING SPECIALIST,

SAP CANADA

Our products are complex and they change all the time. If we were to create courses or blog posts, they would take so much time to update. Webinars through ON24 enable us to push out so much content and teach people so many things really quickly Testimonial By DOMINIKA DODSON

IRIS CHAN

CHIEF MARKETING OFFICER, ASIA PACIFIC & JAPAN

Seismic

ON24 is much more immersive compared to other webinar platforms. There are a lot of engagement tools like polls, and the audience can click through to resources that you choose to feature. There’s also an opportunity to brand the interface, so it’s a lot more visually captivating. Testimonial By IRIS CHAN

Case Studies

COMPANY CASE STUDIES
Case Study Ingram Micro

Ingram Micro uses the ON24 Platform to create a digital experience that houses the Ingram Micro Cloud content hub, where resellers can subscribe to vendor updates and view on-demand and upcoming webinars.

Read More
Case Study SAP Canada

SAP Canada Creates Product Buzz and Drives the Customer Journey with ON24

Read More
Case Study Seculry

Seculry turned to the ON24 Platform to create its Summer Training Series—a fun, Stranger Things-themed digital experience.

Read More

Frequently Asked Questions(FAQ)

for ON24 Platform

What is ON24 Platform?

On24 is a digital experience platform that allows to create and deliver live, interactive webinars and get valuable insights from their behavior. This platform is suited for businesses to produce data rich multimedia content and analyze audience engagement to make smart business decisions.

What is ON24 Platform used for?

ON24 Platform is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Establish Thought Leadership by Attendee Engagement, Generation Of New Leads and Content Management .

What are the top features of ON24 Platform?

Recording, Personalization and Widgets are some of the top features of ON24 Platform.

Who uses ON24 Platform?

ON24 Platform is used by Computer Software, Information Technology And Services and Hospital & Health Care among other industries.

What are ON24 Platform alternatives?

BrightTALK, GoTo Webinar, Livestorm Webinar and 6Connex are popular alternatives for ON24 Platform.

Where is ON24 Platform located?

ON24 Platform is headquartered at 50 Beale Street, 8th Floor San Francisco, CA 94105.

Popular Business Setting

for ON24 Platform

Top Industries

  • Computer Software
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peers used ON24 Platform to Attract more attendees and Establish thought leadership

Peer and Expert Opinion on Features

for ON24 Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.96/5 ★

Read Reviews (428)
Personalization

4.33/5 ★

Read Reviews (314)
Widgets

3.60/5 ★

Read Reviews (211)
Feedback surveys

4.23/5 ★

Read Reviews (178)
Dashboard

4.05/5 ★

Read Reviews (83)
FEATURES RATINGS AND REVIEWS
Recording

3.96/5 ★

Read Reviews (428)
Personalization

4.33/5 ★

Read Reviews (314)
Widgets

3.60/5 ★

Read Reviews (211)
Feedback surveys

4.23/5 ★

Read Reviews (178)
Dashboard

4.05/5 ★

Read Reviews (83)

IT and Other Capabilities

for ON24 Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.76/5 ★

Read Reviews (1402)
Data Export

3.63/5 ★

Read Reviews (950)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.76/5 ★

Read Reviews (1402)
Data Export

3.63/5 ★

Read Reviews (950)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.19/5 ★

Read Reviews (72)
Email Support

4.11/5 ★

Read Reviews (69)
Chat Support

4.10/5 ★

Read Reviews (140)
24/7 Support

3.90/5 ★

Read Reviews (861)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.19/5 ★

Read Reviews (72)
Email Support

4.11/5 ★

Read Reviews (69)
Chat Support

4.10/5 ★

Read Reviews (140)
24/7 Support

3.90/5 ★

Read Reviews (861)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (28)
Analytics

4.65/5 ★

Read Reviews (562)
Custom Reports

3.88/5 ★

Read Reviews (1445)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (28)
Analytics

4.65/5 ★

Read Reviews (562)
Custom Reports

3.88/5 ★

Read Reviews (1445)

Software Failure Risk Guidance

?

for ON24 Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for ON24 Platform

Vendor Profile Details

Company Name

On24

Company Website

https://www.on24.com/

Year Founded

1998

HQ Location

50 Beale Street, 8th Floor San Francisco, CA 94105

Employees

251-500

Social

Financials

SERIES C