Newgen OmniDocs Contextual Content Services (ECM) Overview
This is a summary of the comprehensive capabilities and benefits of Newgen OmniDocs Contextual Content Services (ECM) based on over 3879 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Newgen OmniDocs Contextual Content Services (ECM), Alfresco ECM, Optimizely Content Cloud, Nuxeo Platform, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Newgen OmniDocs Contextual Content Services (ECM) is right for your needs? Our Cuspera AI engine can evaluate how Newgen OmniDocs Contextual Content Services (ECM) fits your specific business needs, industry, and context. Get your personalized assessment report today.
Newgen OmniDocs Contextual Content Services (ECM) supports business activities such as:
- Content Management
- Engagement Management
- Sales Document Management
- Collaboration
- Workflow Management
Newgen OmniDocs Contextual Content Services (ECM) can help you with many business goals, such as Enhance Customer Relationships, Manage Risk, Improve ROI, Increase Sales & Revenue, Acquire Customers, etc. It can help manage these activities if you use Omnichannel Social Media and Mobile for these needs. As a solution, Newgen OmniDocs Contextual Content Services (ECM)'s capabilities include Recording, Personalization, Capture Information, etc.
Newgen OmniDocs Contextual Content Services (ECM) Government Administration Vertical is its biggest customer base.
Reviews
"We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continu...ity despite of WFH situation. All the documents that we require are available anywhere, anytime. With Newgen's implementation we have been able to " - Tri Indra Basoeki
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Newgen OmniDocs Contextual Content Services (ECM) solved their Content Management Systems needs. Cuspera uses 3879 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Business Priorities
Enhance Customer Relationships and Manage Risk are the most popular business priorities peers achieved using Newgen OmniDocs Contextual Content Services (ECM).
Use Cases
Peers recommend Content Management , Engagement Management , Sales Document Management , as the business use cases that they have been most satisfied while using Newgen OmniDocs Contextual Content Services (ECM).
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Content Management with Omnichannel |
4.76/5 ★ |
"...However, operational shortfalls in our FATCA compliance, Enterprise Content Management and Collections Management were key bottlenecks...." Case Study Commercial Bank |
| searching for content |
4.73/5 ★ |
"...Comprehensive content search and retrieval...." Remote Work is Here to Stay. Newgen Can Keep You Connected |
| content curation |
4.72/5 ★ |
"...Original articles and content, created by subject-matter experts and approved for use, to constantly update the repository. ..." Low-Code Customer Request Management Software |
| content sharing |
4.39/5 ★ |
"...Doing so will empower your users with the right tools to engage across geographies, access, and share documents instantly. ..." Records Management Software, EDRMS |
| content publishing |
4.08/5 ★ |
"...These systems focus on publishing and managing content across different channels like websites, blogs, etc. ..." Enterprise Content Management System |
| content tracking |
3.25/5 ★ |
"...Annotations, parallel document processing, and multi-level tracking of content for increased collaboration...." Content Management Software Services |
| Engagement Management with Omnichannel and Social Media |
4.82/5 ★ |
"...Your operations are streamlined reducing IT dependency, engaging with customers in multiple ways, ensuring regulatory compliance, and adapting quickly to dynamic business needs. ..." Agile Implementation, Low Code Automation Platform |
| engaging and following up |
4.81/5 ★ |
"...Committee and meeting follow-ups...." Remote Work is Here to Stay. Newgen Can Keep You Connected |
| Sales Document Management |
4.58/5 ★ |
"...An approval matrix/lender tree will be configured in the master data management of the proposed solution as per the bank s requirements...." Loan Origination Software & Systems |
| contract management |
4.58/5 ★ |
"...With Newgen s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing...." Newgen Digital Transformation Platform Customers |
| digital signature |
4.39/5 ★ |
"...Check Truncation System (CTS) Signature Verification System...." Banking and Financial Services Software |
| proposal & quote management |
4.39/5 ★ |
"...End-to-end quotation management, from capturing data for premium calculation and invoking calculation rules to generating the quotation...." Point of Sales and Service Software Solution |
| document sharing |
3.85/5 ★ |
"...Governments must comply with regulations for archiving and sharing documents securely...." Enterprise Content Management System |
| PEER EXPERIENCES | |
|---|---|
| Content Management with Omnichannel |
4.76/5 ★ |
"...However, operational shortfalls in our FATCA compliance, Enterprise Content Management and Collections Management were key bottlenecks...." Case Study Commercial Bank |
|
| searching for content |
4.76/5 ★ |
| content curation |
4.76/5 ★ |
| content sharing |
4.76/5 ★ |
| content publishing |
4.76/5 ★ |
| content tracking |
4.76/5 ★ |
| Engagement Management with Omnichannel and Social Media |
4.82/5 ★ |
"...Your operations are streamlined reducing IT dependency, engaging with customers in multiple ways, ensuring regulatory compliance, and adapting quickly to dynamic business needs. ..." Agile Implementation, Low Code Automation Platform |
|
| engaging and following up |
4.82/5 ★ |
| Sales Document Management |
4.58/5 ★ |
"...An approval matrix/lender tree will be configured in the master data management of the proposed solution as per the bank s requirements...." Loan Origination Software & Systems |
|
| contract management |
4.58/5 ★ |
| digital signature |
4.58/5 ★ |
| proposal & quote management |
4.58/5 ★ |
| document sharing |
4.58/5 ★ |
45+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3879 insights from peers and experts to help you assess how these Newgen OmniDocs Contextual Content Services (ECM) use cases fit your Content Management Systems needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to |
|
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . . |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tri Indra Basoeki Executive Vice President of Enterprise Shared Service Business PT. Infomedia Nusantara |
We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to |
|
Vinodanand Jha Sr. Vice President - Information Technology and Administration Olam International Ltd. Gabon |
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . . |
Frequently Asked Questions(FAQ)
for Newgen OmniDocs Contextual Content Services (ECM)
What is Newgen OmniDocs Contextual Content Services (ECM)?
What is Newgen OmniDocs Contextual Content Services (ECM) used for?
What are the top features of Newgen OmniDocs Contextual Content Services (ECM)?
Who uses Newgen OmniDocs Contextual Content Services (ECM)?
What are Newgen OmniDocs Contextual Content Services (ECM) alternatives?
Where is Newgen OmniDocs Contextual Content Services (ECM) located?
Popular Business Setting
for Newgen OmniDocs Contextual Content Services (ECM)
Top Industries
- Government Administration
- Insurance
- Financial Services
Popular in
- Enterprise
Peers used Newgen OmniDocs Contextual Content Services (ECM) to Enhance customer relationships and Manage risk
Newgen OmniDocs Contextual Content Services (ECM) Alternatives
Peer and Expert Opinion on Features
for Newgen OmniDocs Contextual Content Services (ECM)
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (193) |
| Personalization | Read Reviews (75) |
| Capture information | Read Reviews (47) |
| Live monitoring | Read Reviews (37) |
| Dashboard | Read Reviews (33) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (193) |
| Personalization | Read Reviews (75) |
| Capture information | Read Reviews (47) |
| Live monitoring | Read Reviews (37) |
| Dashboard | Read Reviews (33) |
IT and Other Capabilities
for Newgen OmniDocs Contextual Content Services (ECM)
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (416) |
| Data Export | Read Reviews (331) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (416) |
| Data Export | Read Reviews (331) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (75) |
| 24/7 Support | Read Reviews (264) |
| Chat Support | Read Reviews (44) |
| Phone Support | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (75) |
| 24/7 Support | Read Reviews (264) |
| Chat Support | Read Reviews (44) |
| Phone Support | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (76) |
| Analytics | Read Reviews (265) |
| Custom Reports | Read Reviews (374) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (76) |
| Analytics | Read Reviews (265) |
| Custom Reports | Read Reviews (374) |
Software Failure Risk Guidance
?for Newgen OmniDocs Contextual Content Services (ECM)
Overall Risk Meter
Top Failure Risks for Newgen OmniDocs Contextual Content Services (ECM)
Vendor Profile Details
Company Name
Newgen Software Technologies
Company Website
https://newgensoft.com/home-us/HQ Location
New Delhi, Delhi
Employees
1001-5000
Social
Financials
IPO
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