Nimble CRM Overview

This is a summary of the comprehensive capabilities and benefits of Nimble CRM based on over 13253 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Nimble CRM, Nutshell CRM, Salesforce Social Studio, InStream, Medallia Concierge, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Nimble CRM is right for your needs? Our Cuspera AI engine can evaluate how Nimble CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Nimble CRM supports business activities such as:

  • Contact List Management
  • Engagement Management
  • Communication Management
  • Social Media Management
  • Relationship Management

Nimble CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Improve ROI, etc. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Nimble CRM's capabilities include Personalization, Recording, Widgets, etc.

Nimble CRM was founded in 2014. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. " - Lauren Turow

Cuspera Reviews

38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Nimble CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Establish Thought Leadership
  • Grow Market Share
  • Launch New Products
  • Improve Consistency
  • Improve Efficiency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Improve Visibility
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Nimble CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with Social Media and E-Mail

4.66/5

Read Reviews (762)

"...Nimble automatically enriches the contact records of their new prospects and customers with social information...." Case Study Selling from the Heart
tracking contacts

4.99/5

Read Reviews (157)

"...Ease of uploading existing contacts from Twitter, Facebook Pages, LinkedIn, and other Email programs into Nimble 3) Having pertinent and reliable reminders to engage with a contact within Nimble based on triggers I set up with my designated criteria so that no contact slips through the cracks without having appropriate contact by my company 4) Using the Group Messaging tool to send out email messages that allow for personalization of content from fields within the contact record that tracks Open, Click Rates, and Unopened numbers...."
contacts history

4.76/5

Read Reviews (83)

"...Social indicators for engagement, links to social profiles and deal history with connected contacts and accounts...."
creating contact list

4.55/5

Read Reviews (74)

"...You ll never have to leave the place you re currently working on to access and update your existing contacts, as well as to create new contact records...."
enriching contact list

4.92/5

Read Reviews (33)

"...Nimble s built-in, two-way contact sync with hundreds of business apps enables teams to engage more intelligently by accessing a shared 360-degree view of contacts enriched with company and personal insights, social signals, communication histories, and more...."
Engagement Management with Social Media and E-Mail

4.84/5

Read Reviews (746)

"...I'm very active in a number of social networks to find and engage with prospects, influencers, and potential business affiliates...."
engaging and following up

4.84/5

Read Reviews (655)

"...Staff can access enriched profiles including social identities, business insights, and engagement history for each contact in one location...."
engaging with scheduling & cadence

3.42/5

Read Reviews (1)

"...Creating a normal cadence for customer contacts...."
Communication Management with E-Mail and Social Media

4.51/5

Read Reviews (688)

"...I personally loved the function that permits to send bulk personalized emails...."
tracking & monitoring communications

4.63/5

Read Reviews (330)

"...The function of group messages is excellent for tracking emails that are scanned...."
sending & publishing communications

4.48/5

Read Reviews (318)

"...It also integrates with social media and allows you to send messages directly inside the platform and so much more!..."
PEER EXPERIENCES
Contact List Management with Social Media and E-Mail

4.66/5

Read Reviews (762)

"...Nimble automatically enriches the contact records of their new prospects and customers with social information...." Case Study Selling from the Heart
tracking contacts

4.66/5

Read Reviews (157)

contacts history

4.66/5

Read Reviews (83)

creating contact list

4.66/5

Read Reviews (74)

enriching contact list

4.66/5

Read Reviews (33)

Engagement Management with Social Media and E-Mail

4.84/5

Read Reviews (746)

"...I'm very active in a number of social networks to find and engage with prospects, influencers, and potential business affiliates...." Peer review by Tom Z., Marketing and Advertising
engaging and following up

4.84/5

Read Reviews (655)

engaging with scheduling & cadence

4.84/5

Read Reviews (1)

Communication Management with E-Mail and Social Media

4.51/5

Read Reviews (688)

"...I personally loved the function that permits to send bulk personalized emails...." Peer review by Celina D., Designer, Apparel & Fashion
tracking & monitoring communications

4.51/5

Read Reviews (330)

sending & publishing communications

4.51/5

Read Reviews (318)

82+ more Business Use Cases

Our AI advisor, Wyz, harnessed 13253 insights from peers and experts to help you assess how these Nimble CRM use cases fit your Social CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Lauren Turow

Head of Growth Operations

Lately

Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow

Larry Levine

Author

Selling from the Heart

The Nimble Prospecting tool, the app. I can simply, without going into Nimble, right from a webpage, right from LinkedIn, I can completely fill out somebody’s profile. Testimonial By Larry Levine

Rosalyn Arntzen

CEO

Amaxra

Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. Testimonial By Rosalyn Arntzen
CUSTOMERS TESTIMONIALS

Lauren Turow

Head of Growth Operations

Lately

Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow

Larry Levine

Author

Selling from the Heart

The Nimble Prospecting tool, the app. I can simply, without going into Nimble, right from a webpage, right from LinkedIn, I can completely fill out somebody’s profile. Testimonial By Larry Levine

Rosalyn Arntzen

CEO

Amaxra

Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. Testimonial By Rosalyn Arntzen

Case Studies

COMPANY CASE STUDIES
Case Study SEMrush

How Nimble Helps Semrush Take Their Influencer Marketing to the Next Level

Read More
Case Study B Squared Media

How B Squared Media Uses Nimble in Office 365 to Scale Its Digital Agency

Read More
Case Study Selling from the Heart

How Selling from the Heart Saves an Hour a Day with Nimble CRM

Read More

Frequently Asked Questions(FAQ)

for Nimble CRM

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .

What are the top features of Nimble CRM?

Personalization, Recording and Widgets are some of the top features of Nimble CRM.

Who uses Nimble CRM?

Nimble CRM is used by Marketing And Advertising, Information Technology And Services and Computer Software among other industries.

What are Nimble CRM alternatives?

Nutshell CRM, Salesforce Social Studio, InStream and Medallia Concierge are popular alternatives for Nimble CRM.

Where is Nimble CRM located?

Nimble CRM is headquartered at 3122 Santa Monica Boulevard Santa Monica, CA 90404.

Popular Business Setting

for Nimble CRM

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Nimble CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Nimble CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.30/5

Read Reviews (532)
Recording

4.45/5

Read Reviews (322)
Widgets

4.44/5

Read Reviews (199)
Dashboard

4.19/5

Read Reviews (170)
Templates

4.27/5

Read Reviews (131)
FEATURES RATINGS AND REVIEWS
Personalization

4.30/5

Read Reviews (532)
Recording

4.45/5

Read Reviews (322)
Widgets

4.44/5

Read Reviews (199)
Dashboard

4.19/5

Read Reviews (170)
Templates

4.27/5

Read Reviews (131)

IT and Other Capabilities

for Nimble CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.00/5

Read Reviews (886)
Data Import

3.89/5

Read Reviews (1651)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.00/5

Read Reviews (886)
Data Import

3.89/5

Read Reviews (1651)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.47/5

Read Reviews (252)
Phone Support

4.39/5

Read Reviews (102)
Chat Support

4.23/5

Read Reviews (77)
24/7 Support

4.09/5

Read Reviews (1111)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.47/5

Read Reviews (252)
Phone Support

4.39/5

Read Reviews (102)
Chat Support

4.23/5

Read Reviews (77)
24/7 Support

4.09/5

Read Reviews (1111)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.66/5

Read Reviews (50)
Analytics

4.67/5

Read Reviews (464)
Custom Reports

3.76/5

Read Reviews (1045)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.66/5

Read Reviews (50)
Analytics

4.67/5

Read Reviews (464)
Custom Reports

3.76/5

Read Reviews (1045)

Software Failure Risk Guidance

?

for Nimble CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Nimble CRM

Vendor Profile Details

Company Name

Nimble

Company Website

https://www.nimble.com/

Year Founded

2014

HQ Location

3122 Santa Monica Boulevard Santa Monica, CA 90404

Employees

11-50

Social

Financials

SERIES A