Merit Loyalty Suite Overview

Merit Loyalty Suite is a collection of sophisticated tools and methodologies cooperating in an integrated and, at the same time, modular architecture, for developing effective and profitable customer loyalty programs. It helps to acquire customers and enhance customer relationships.

Merit Loyalty is an end-to-end loyalty management that ensures reliable, scalable, and efficient loyalty program operations, sophisticated segmentation, and analytics for the end-user, relevant, targeted, and personalized communications, seamless integration at all channels, and so on.

Merit Loyalty Suite advantages include real-time campaign management and rewards at electronic channels, multi-industry and industry-specific, standalone and coalition loyalty programs, in-house or outsourced solutions and many more.

Cuspera Reviews

19 buyers and buying teams have used Cuspera to assess how well Merit Loyalty Suite solved their Customer Loyalty Management needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Improve Stakeholder Relations are the most popular business priorities peers achieved using Merit Loyalty Suite.

Other priorities:

  • Scale Best Practices
  • Improve Efficiency
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Sales Incentive Management , Campaign Management , as the business use cases that they have been most satisfied while using Merit Loyalty Suite.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.92/5

Read Reviews (31)

"...Our Partners maintain their distinctive image, while enjoying the increased customer loyalty gained by offering rewards under a large scheme...." Testimonial by András Balásfalvi-Kiss, Senior Loyalty and BI Manager, Multipont
customise loyalty program

4.77/5

Read Reviews (12)

Sales Incentive Management

4.05/5

Read Reviews (2)

"...Among a host of business benefits, Merit Loyalty Suite offers the following strategic advantages: End-to-end loyalty management (Operations + Communications + Campaigns + Intelligence) Real-time campaign management and rewards at electronic channels...." Solutions for customer loyalty management
Campaign Management

3.92/5

Read Reviews (2)

"...Among a host of business benefits, Merit Loyalty Suite offers the following strategic advantages: End-to-end loyalty management (Operations + Communications + Campaigns + Intelligence) Real-time campaign management and rewards at electronic channels...." Solutions for customer loyalty management
PEER EXPERIENCES
Loyalty Management

4.92/5

Read Reviews (31)

"...Our Partners maintain their distinctive image, while enjoying the increased customer loyalty gained by offering rewards under a large scheme...." Testimonial by András Balásfalvi-Kiss, Senior Loyalty and BI Manager, Multipont
customise loyalty program

4.92/5

Read Reviews (12)

Sales Incentive Management

4.05/5

Read Reviews (2)

"...Among a host of business benefits, Merit Loyalty Suite offers the following strategic advantages: End-to-end loyalty management (Operations + Communications + Campaigns + Intelligence) Real-time campaign management and rewards at electronic channels...." Solutions for customer loyalty management
Campaign Management

3.92/5

Read Reviews (2)

"...Among a host of business benefits, Merit Loyalty Suite offers the following strategic advantages: End-to-end loyalty management (Operations + Communications + Campaigns + Intelligence) Real-time campaign management and rewards at electronic channels...." Solutions for customer loyalty management

6+ more Business Use Cases

Our AI advisor, Wyz, harnessed 102 insights from peers and experts to help you assess how these Merit Loyalty Suite use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

András Balásfalvi-Kiss

Senior Loyalty and BI Manager

Multipont

Our Program, the Multipont Program, offers its partners the power of a large and proven coalition of some of the country’s most prestigious organizations, with the flexibility found in small dedicated programs. This opportunity is enabled by Merit’s capability to include and seamlessly process any ...type of relationship and transaction, from any source. Our Partners maintain their distinctive image, while enjoying the increased customer loyalty gained by offering rewards under a large scheme. From the members’ perspective, we have a rapidly growing membership base, which is enjoying the functionalities offered by Merit Loyalty Suite, in particular the real-time targeted rewards and the ease of access to information offered literally at any channel of interaction, including our partners’ stores and our Program’s website.

Testimonial By András Balásfalvi-Kiss

Vagelis Karabasis

Regional Managing Director

Axiom Consulting

Merit Loyalty Suite is a powerful loyalty solution that allows an enterprise to launch and manage their loyalty scheme in a very efficient and timely manner. It is a very robust, user-friendly, functionally-rich solution based on modern web-based technology. One of the unique characteristics of the... solution is the ability to measure on a daily basis the performance of a specific loyalty initiative (e.g. campaign) thus allowing executive management to assess the success of the initiative.

Testimonial By Vagelis Karabasis

Anca Diana Sultanovici

IT Project Manager

EFT Europe

Merit is not only a Loyalty program, it is a CRM, a Management and Marketing Tool that ensures companies strengthen and add value to their relationship with customers. Its high level collection of professional modules of applications and on-line communication through multiple channels makes Merit m...ostly desirable and profitable for the Business. It is the best choice that I strongly recommend.

Testimonial By Anca Diana Sultanovici
CUSTOMERS TESTIMONIALS

András Balásfalvi-Kiss

Senior Loyalty and BI Manager

Multipont

Our Program, the Multipont Program, offers its partners the power of a large and proven coalition of some of the country’s most prestigious organizations, with the flexibility found in small dedicated programs. This opportunity is enabled by Merit’s capability to include and seamlessly process any ...type of relationship and transaction, from any source. Our Partners maintain their distinctive image, while enjoying the increased customer loyalty gained by offering rewards under a large scheme. From the members’ perspective, we have a rapidly growing membership base, which is enjoying the functionalities offered by Merit Loyalty Suite, in particular the real-time targeted rewards and the ease of access to information offered literally at any channel of interaction, including our partners’ stores and our Program’s website.

Testimonial By András Balásfalvi-Kiss

Vagelis Karabasis

Regional Managing Director

Axiom Consulting

Merit Loyalty Suite is a powerful loyalty solution that allows an enterprise to launch and manage their loyalty scheme in a very efficient and timely manner. It is a very robust, user-friendly, functionally-rich solution based on modern web-based technology. One of the unique characteristics of the... solution is the ability to measure on a daily basis the performance of a specific loyalty initiative (e.g. campaign) thus allowing executive management to assess the success of the initiative.

Testimonial By Vagelis Karabasis

Anca Diana Sultanovici

IT Project Manager

EFT Europe

Merit is not only a Loyalty program, it is a CRM, a Management and Marketing Tool that ensures companies strengthen and add value to their relationship with customers. Its high level collection of professional modules of applications and on-line communication through multiple channels makes Merit m...ostly desirable and profitable for the Business. It is the best choice that I strongly recommend.

Testimonial By Anca Diana Sultanovici

Popular Business Setting

for Merit Loyalty Suite

Top Industries

  • Marketing and Advertising
  • Information Technology and Services

Popular in

Peers used Merit Loyalty Suite to Enhance customer relationships and Improve stakeholder relations

Peer and Expert Opinion on Features

for Merit Loyalty Suite

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.35/5

Read Reviews (7)
Gamification

4.35/5

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Rewards

4.35/5

Read Reviews (7)
Gamification

4.35/5

Read Reviews (7)

IT and Other Capabilities

for Merit Loyalty Suite

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.97/5

Read Reviews (4)
Data Export

3.00/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.97/5

Read Reviews (4)
Data Export

3.00/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.93/5

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.93/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.19/5

Read Reviews (4)
Custom Reports

3.93/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.19/5

Read Reviews (4)
Custom Reports

3.93/5

Read Reviews (3)

Software Failure Risk Guidance

?

for Merit Loyalty Suite

Top Failure Risks for Merit Loyalty Suite

Vendor Profile Details

Company Name

Axiom Consulting

HQ Location

21 Academias Avenue, 8th floor , Aglantzia , Nicosia 2107, CY

Employees

NA

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