Hootsuite Overview

This is a summary of the comprehensive capabilities and benefits of Hootsuite based on over 58847 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Hootsuite, Buffer, Sprout Social, Zoho Social, Agorapulse, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Hootsuite is right for your needs? Our Cuspera AI engine can evaluate how Hootsuite fits your specific business needs, industry, and context. Get your personalized assessment report today.

Hootsuite supports business activities such as:

  • Social Media Management
  • Communication Management
  • Engagement Management
  • Content Management
  • Social Media Marketing

Hootsuite can help you with many business goals, such as Improve Digital And Social Presence, Acquire Customers, Improve ROI, Build Brand Awareness, Enhance Customer Relationships, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Hootsuite's capabilities include Dashboard, Personalization, Alerts: Popups & Notifications, etc.

Hootsuite was founded in 2008. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Today, we're building out integrated plans that include social media strategy, so that colleagues have time to review, add input, and feel confident that our efforts are within regulations and results-oriented. ASMS helped me better understand how t...o strategically fit social into the strategic planning process. " - Heather Bisset

Cuspera Reviews

23 buyers and buying teams have used Cuspera to assess how well Hootsuite solved their Social Media Marketing needs. Cuspera uses 58847 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Hootsuite.

Other priorities:

  • Improve ROI
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Internal Communications
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Visibility
  • Improve Consistency
  • Manage Risk
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Navigation
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Hootsuite.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.64/5 ★

Read Reviews (12934)

"...A dashboard that let's you manage all your social content and media in one place?..."
scheduling post to social media

4.77/5 ★

Read Reviews (2974)

"...I can sort scheduled posts, past posts, mentions, and followers' posts by social media platform using "Streams" on my dashboard...."
engaging on social media

4.77/5 ★

Read Reviews (2648)

"...Service was helpful to be able to enter posts in one place and have it post to multiple social platforms...."
managing social media account

4.56/5 ★

Read Reviews (1960)

"...We manage multiple social media accounts so having a single dashboard is a life saver...."
social media analytics

4.10/5 ★

Read Reviews (1117)

"...Hoostsuite is a great tool to use for analyzing social media engagement and monitoring social media feeds from one centralized location...."
monitoring social media

4.89/5 ★

Read Reviews (668)

"...I love that I can manage and monitor all social media accounts through one platform...."
Communication Management with Social Media

4.46/5 ★

Read Reviews (4310)

"...I also use it to schedule social media posts for my personal accounts as well...."
sending & publishing communications

4.39/5 ★

Read Reviews (3518)

"...If you need something to help schedule social posts and get analytics, Hoosuite will do the trick! . ...."
tracking & monitoring communications

4.89/5 ★

Read Reviews (748)

"...It also makes it easier to monitor hashtags, follow users to grow a specific audience, and monitor other social pages...."
Engagement Management with Social Media

4.72/5 ★

Read Reviews (1809)

"...It's very user-friendly and a great way to track social engagement and schedule out posts...."
engaging and following up

4.72/5 ★

Read Reviews (1601)

"...Hoostsuite is a great tool to use for analyzing social media engagement and monitoring social media feeds from one centralized location...."
engaging with scheduling & cadence

4.45/5 ★

Read Reviews (4)

"...This form of set it and forget it automation helps small businesses keep a regular cadence of social media posts without manually posting on every platform. ..."
PEER EXPERIENCES
Social Media Management with Social Media

4.64/5 ★

Read Reviews (12934)

"...A dashboard that let's you manage all your social content and media in one place?..." Peer review by Leann M., Author, Publishing
scheduling post to social media

4.64/5 ★

Read Reviews (2974)

engaging on social media

4.64/5 ★

Read Reviews (2648)

managing social media account

4.64/5 ★

Read Reviews (1960)

social media analytics

4.64/5 ★

Read Reviews (1117)

monitoring social media

4.64/5 ★

Read Reviews (668)

Communication Management with Social Media

4.46/5 ★

Read Reviews (4310)

"...I also use it to schedule social media posts for my personal accounts as well...." Peer review by Sharon A. Dawson, DTM, Marketing Manager, TheeDesign
sending & publishing communications

4.46/5 ★

Read Reviews (3518)

tracking & monitoring communications

4.46/5 ★

Read Reviews (748)

Engagement Management with Social Media

4.72/5 ★

Read Reviews (1809)

"...It's very user-friendly and a great way to track social engagement and schedule out posts...." Peer review by Administrator
engaging and following up

4.72/5 ★

Read Reviews (1601)

engaging with scheduling & cadence

4.72/5 ★

Read Reviews (4)

89+ more Business Use Cases

Our AI advisor, Wyz, harnessed 58847 insights from peers and experts to help you assess how these Hootsuite use cases fit your Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Heather Bisset

Corporate Affairs Manager

pfizer

Today, we're building out integrated plans that include social media strategy, so that colleagues have time to review, add input, and feel confident that our efforts are within regulations and results-oriented. ASMS helped me better understand how to strategically fit social into the strategic plan...ning process.

Testimonial By Heather Bisset

Jason Boucher

Social Media Manager

UNH

Hootsuite and Syracuse University are both renowned in their industries. With this higher education, I am confident that I can grow from manager to director of social media as I bring that much more to the table. Testimonial By Jason Boucher

Nick Nunes

Social Media and Search Manager

Bell

I found the case studies particularly helpful. In the B2B space, I'm not necessarily thinking of how other businesses are marketing to customers, but they made me think outside of the box; that knowledge adds value to my partnerships across Bell. Testimonial By Nick Nunes
CUSTOMERS TESTIMONIALS

Heather Bisset

Corporate Affairs Manager

pfizer

Today, we're building out integrated plans that include social media strategy, so that colleagues have time to review, add input, and feel confident that our efforts are within regulations and results-oriented. ASMS helped me better understand how to strategically fit social into the strategic plan...ning process.

Testimonial By Heather Bisset

Jason Boucher

Social Media Manager

UNH

Hootsuite and Syracuse University are both renowned in their industries. With this higher education, I am confident that I can grow from manager to director of social media as I bring that much more to the table. Testimonial By Jason Boucher

Nick Nunes

Social Media and Search Manager

Bell

I found the case studies particularly helpful. In the B2B space, I'm not necessarily thinking of how other businesses are marketing to customers, but they made me think outside of the box; that knowledge adds value to my partnerships across Bell. Testimonial By Nick Nunes

Case Studies

COMPANY CASE STUDIES
Case Study The British Museum

How the British Museum Increased ?Social Media Engagement by 126%

Read More
Case Study TransLink

How One Social Media Campaign Increased TransLink’s Brand Sentiment

Read More
Case Study Meliá Hotels International

How Meliá became one of the most influential hotel chains on social media

Read More

Frequently Asked Questions(FAQ)

for Hootsuite

What is Hootsuite?

Hootsuite is a social media management platform for advertising ,social media , digital marketing teams to find prospects and schedule content, review analytics, and engage with customers.

What is Hootsuite used for?

Hootsuite is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Hootsuite?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Hootsuite.

Who uses Hootsuite?

Hootsuite is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are Hootsuite alternatives?

Buffer, Sprout Social, Zoho Social and Agorapulse are popular alternatives for Hootsuite.

Where is Hootsuite located?

Hootsuite is headquartered at 5 E 8th Ave, Vancouver, BC V5T 1R6, Canada.

Popular Business Setting

for Hootsuite

Top Industries

  • Marketing and Advertising
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Hootsuite to Improve digital and social presence and Acquire customers

Peer and Expert Opinion on Features

for Hootsuite

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.57/5 ★

Read Reviews (2465)
Personalization

3.85/5 ★

Read Reviews (849)
Alerts: popups & Notifications

2.73/5 ★

Read Reviews (326)
Auto scheduler & reminder

4.32/5 ★

Read Reviews (322)
SEO

4.78/5 ★

Read Reviews (119)
FEATURES RATINGS AND REVIEWS
Dashboard

4.57/5 ★

Read Reviews (2465)
Personalization

3.85/5 ★

Read Reviews (849)
Alerts: popups & Notifications

2.73/5 ★

Read Reviews (326)
Auto scheduler & reminder

4.32/5 ★

Read Reviews (322)
SEO

4.78/5 ★

Read Reviews (119)

IT and Other Capabilities

for Hootsuite

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.30/5 ★

Read Reviews (3686)
Data Import

3.70/5 ★

Read Reviews (3645)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.30/5 ★

Read Reviews (3686)
Data Import

3.70/5 ★

Read Reviews (3645)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.40/5 ★

Read Reviews (113)
Email Support

4.29/5 ★

Read Reviews (123)
Chat Support

4.25/5 ★

Read Reviews (154)
24/7 Support

3.65/5 ★

Read Reviews (2175)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.40/5 ★

Read Reviews (113)
Email Support

4.29/5 ★

Read Reviews (123)
Chat Support

4.25/5 ★

Read Reviews (154)
24/7 Support

3.65/5 ★

Read Reviews (2175)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (48)
Analytics

4.07/5 ★

Read Reviews (3366)
Custom Reports

4.02/5 ★

Read Reviews (7387)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (48)
Analytics

4.07/5 ★

Read Reviews (3366)
Custom Reports

4.02/5 ★

Read Reviews (7387)

Software Failure Risk Guidance

?

for Hootsuite

Overall Risk Meter

Low Medium High

Top Failure Risks for Hootsuite

Vendor Profile Details

Company Name

Hootsuite

Company Website

https://hootsuite.com/

Year Founded

2008

HQ Location

5 E 8th Ave, Vancouver, BC V5T 1R6, Canada

Employees

501-1000

Social

Financials

SERIES C