Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Heedbook solved their Customer Journey and Experience needs. Cuspera uses 21 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using Heedbook.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using Heedbook.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Measuring Customer Satisfaction with Video

4.67/5

Read Reviews (7)

"...Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company...."
PEER EXPERIENCES
Measuring Customer Satisfaction with Video

4.67/5

Read Reviews (7)

"...Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company...." Peer review from Heedbook

Based on peer insights

Cuspera recommends Heedbook for

Use Cases Measuring Customer Satisfaction
Medium Video
Business Priorities Enhance Customer Relationships, Improve Efficiency, Increase Sales & Revenue
Industries Information Technology And Services

Popular Business Setting

for Heedbook

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

IT and Other Capabilities

for Heedbook

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.88/5

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.88/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.91/5

Read Reviews (3)
Chat Support

2.97/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.91/5

Read Reviews (3)
Chat Support

2.97/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.34/5

Read Reviews (4)
Custom Reports

3.88/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.34/5

Read Reviews (4)
Custom Reports

3.88/5

Read Reviews (2)

Software Failure Risk Guidance

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for Heedbook

Top Failure Risks for Heedbook

Vendor Profile Details

Company Name

Heedbook

Company Website

https://www.heedbook.com

HQ Location

st. Plekhanova, 4a, Moscow, Moscow 111123, RU

Employees

10001+

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