Heedbook Overview

This is a summary of the comprehensive capabilities and benefits of Heedbook based on over 21 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Heedbook, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Heedbook is right for your needs? Our Cuspera AI engine can evaluate how Heedbook fits your specific business needs, industry, and context. Get your personalized assessment report today.

Heedbook supports business activities such as:

  • Measuring Customer Satisfaction

Heedbook can help you with many business goals, such as Enhance Customer Relationships, Improve Efficiency, and Increase Sales & Revenue. It can help manage these activities if you use Video for these needs.

Heedbook Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company...." Peer review from Heedbook

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Heedbook solved their Customer Journey and Experience needs. Cuspera uses 21 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using Heedbook.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using Heedbook.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Measuring Customer Satisfaction with Video

4.67/5 ★

Read Reviews (7)

"...Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company...."
PEER EXPERIENCES
Measuring Customer Satisfaction with Video

4.67/5 ★

Read Reviews (7)

"...Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company...." Peer review from Heedbook

Based on peer insights

Cuspera recommends Heedbook for

Use Cases Measuring Customer Satisfaction
Medium Video
Business Priorities Enhance Customer Relationships, Improve Efficiency, Increase Sales & Revenue
Industries Information Technology And Services

Popular Business Setting

for Heedbook

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

IT and Other Capabilities

for Heedbook

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.88/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.91/5 ★

Read Reviews (3)
Chat Support

2.97/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.91/5 ★

Read Reviews (3)
Chat Support

2.97/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (4)
Custom Reports

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (4)
Custom Reports

3.88/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Heedbook

Top Failure Risks for Heedbook

Vendor Profile Details

Company Name

Heedbook

Company Website

https://www.heedbook.com

HQ Location

st. Plekhanova, 4a, Moscow, Moscow 111123, RU

Employees

10001+

Social

Facebook Linkedin

Financials

IPO