Hearsay Platform Overview

Hearsay Platform is a Client Engagement Platform that allows advisors to authentically and intelligently grow business relationships. It automatically and compliantly captures advisor-client interactions from social, email, text, voice and advisor sites in enterprise systems, to deliver unprecedented insights with Hearsay Advisor Cloud.

Hearsay Platform provides tools designed around the way advisors actually work to drive advisor adoption. Its integration into CRM automatically captures data to drive up to 15x more data in whatever CRM uses. It drives the right outreach at the right time with self-service analytics and integration with other enterprise BI systems.

Hearsay Platform consolidates all emails, text messages, voice calls and social interactions into a single archive seamlessly integrated with existing archiving platforms. It improves outcomes critical to business through advisor-level guidance, automation and tracking. With built-in compliance features, ensure 3rd party content adheres to demanding regulatory requirements.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Hearsay Platform solved their Social Media Marketing needs. Cuspera uses 543 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve Digital And Social Presence and Enhance Customer Relationships are the most popular business priorities peers achieved using Hearsay Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Improve ROI
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Hearsay Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.73/5

Read Reviews (64)

"...We are solving the issue of consistency of social media posts for our sales team...."
scheduling post to social media

4.42/5

Read Reviews (18)

"...All other social media scheduling tools have this capacity..."
engaging on social media

4.42/5

Read Reviews (18)

"...I really like the fact that I can go to one place and coordinate posts across multiple social media sites with content that meets my compliance teams standards...."
social media analytics

4.80/5

Read Reviews (12)

"...The easy to use interface, the easy of posting to library, analytic reports available immediately and ease of signing people up to the platform...."
managing social media account

4.46/5

Read Reviews (4)

"...Financial advisors now have the ability to post compliantly to social media accounts...."
monitoring social media

4.34/5

Read Reviews (3)

"...It is solving the problem of creating actual analytical reports and tracking social media...."
Communication Management with Social Media

4.39/5

Read Reviews (39)

"...Hearsay has made it easy to make sure all of our agents have a voice on social media and are sending out compliant posts...."
sending & publishing communications

4.30/5

Read Reviews (35)

"...Managing multiple company social accounts and pulling content from one place allows us to scale that offering across 300 advisers and create social media posting schedules 2 months at a time...."
tracking & monitoring communications

4.34/5

Read Reviews (3)

"...It is solving the problem of creating actual analytical reports and tracking social media...."
Engagement Management with Social Media and Website

4.50/5

Read Reviews (29)

"...Hearsay Systems offers the Hearsay Advisor Cloud for financial services, empowering advisors to efficiently and compliantly use social media, websites, text and email to engage with customers, build stronger relationships and grow their business...."
engaging and following up

4.39/5

Read Reviews (23)

"...The Engagement content is useful also...."
PEER EXPERIENCES
Social Media Management with Social Media

4.73/5

Read Reviews (64)

"...We are solving the issue of consistency of social media posts for our sales team...." Peer review by Connor S, Marketing Technologist
scheduling post to social media

4.73/5

Read Reviews (18)

engaging on social media

4.73/5

Read Reviews (18)

social media analytics

4.73/5

Read Reviews (12)

managing social media account

4.73/5

Read Reviews (4)

monitoring social media

4.73/5

Read Reviews (3)

Communication Management with Social Media

4.39/5

Read Reviews (39)

"...Hearsay has made it easy to make sure all of our agents have a voice on social media and are sending out compliant posts...." Peer review by Administrator
sending & publishing communications

4.39/5

Read Reviews (35)

tracking & monitoring communications

4.39/5

Read Reviews (3)

Engagement Management with Social Media and Website

4.50/5

Read Reviews (29)

"...Hearsay Systems offers the Hearsay Advisor Cloud for financial services, empowering advisors to efficiently and compliantly use social media, websites, text and email to engage with customers, build stronger relationships and grow their business...." Peer review
engaging and following up

4.50/5

Read Reviews (23)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 543 insights from peers and experts to help you assess how these Hearsay Platform use cases fit your Social Media Marketing needs.

Frequently Asked Questions(FAQ)

for Hearsay Platform

What is Hearsay Platform?

Hearsay Platform is a Client Engagement Platform that allows advisors to authentically and intelligently grow business relationships. It automatically and compliantly captures advisor-client interactions from social, email, text, voice and advisor sites in enterprise systems, to deliver unprecedented insights with Hearsay Advisor Cloud.

What is Hearsay Platform used for?

Hearsay Platform is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Enhance Customer Relationships by Social Media Management, Communication Management and Engagement Management .

What are the top features of Hearsay Platform?

Dashboard, Personalization and Landing page are some of the top features of Hearsay Platform.

Who uses Hearsay Platform?

Hearsay Platform is used by Financial Services, Insurance and Marketing And Advertising among other industries.

What are Hearsay Platform alternatives?

Smhack, BrandMentions, Kontentino and Napoleoncat are popular alternatives for Hearsay Platform.

Where is Hearsay Platform located?

Hearsay Platform is headquartered at 185 Berry Street Suite 3800, Lobby 5 San Francisco, CA 94107.

Popular Business Setting

for Hearsay Platform

Top Industries

  • Financial Services
  • Insurance
  • Marketing and Advertising

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peers used Hearsay Platform to Improve digital and social presence and Enhance customer relationships

Peer and Expert Opinion on Features

for Hearsay Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.92/5

Read Reviews (8)
Personalization

3.54/5

Read Reviews (7)
Landing page

0.45/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Dashboard

3.92/5

Read Reviews (8)
Personalization

3.54/5

Read Reviews (7)
Landing page

0.45/5

Read Reviews (6)

IT and Other Capabilities

for Hearsay Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.39/5

Read Reviews (25)
Data Export

1.80/5

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.39/5

Read Reviews (25)
Data Export

1.80/5

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.39/5

Read Reviews (30)
Email Support

3.64/5

Read Reviews (5)
Chat Support

1.58/5

Read Reviews (1)
Phone Support

1.58/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.39/5

Read Reviews (30)
Email Support

3.64/5

Read Reviews (5)
Chat Support

1.58/5

Read Reviews (1)
Phone Support

1.58/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (2)
Analytics

4.46/5

Read Reviews (37)
Custom Reports

4.24/5

Read Reviews (60)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (2)
Analytics

4.46/5

Read Reviews (37)
Custom Reports

4.24/5

Read Reviews (60)

Software Failure Risk Guidance

?

for Hearsay Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Hearsay Platform

Vendor Profile Details

Company Name

Hearsay

Year Founded

2009

HQ Location

185 Berry Street Suite 3800, Lobby 5 San Francisco, CA 94107

Employees

101-250

Social

Financials

Series C