Freespee Overview
This is a summary of the comprehensive capabilities and benefits of Freespee based on over 303 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Freespee, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Freespee is right for your needs? Our Cuspera AI engine can evaluate how Freespee fits your specific business needs, industry, and context. Get your personalized assessment report today.
Freespee supports business activities such as:
- Tracking & Monitoring Communications
- Campaign Management
- Helpdesk Management
- Digital Marketing
- Contact List Management
Freespee can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, Improve Efficiency, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, Freespee's capabilities include Personalization.
Freespee Consumer Services Vertical is its biggest customer base.
Reviews
"Regarding the implementation of Freespee, there was a huge improvement in the relationship we have with our professional customers. " - Jeanette McGuinness
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Freespee solved their Sales Engagement needs. Cuspera uses 303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Freespee.
Use Cases
Peers recommend Tracking & Monitoring Communications , Campaign Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Freespee.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.78/5 ★ |
"...We were saying [to Freespee] that you already track our calls, why then can you not also make sure that we answer them in your platform?..." Case Study Carglass |
| Campaign Management with Phone Calls |
4.61/5 ★ |
"...As with any business, Anticimex wanted to ensure it was not wasting budget, particularly for its search marketing campaigns...." Case Study ANTICIMEX |
| campaign analytics |
3.88/5 ★ |
"Freespee offers the perfect solution to tie the online with offline as type of customers tend to call for complex medical condition policies." https://en.freespee.com/customer-stories/allclear-insurance/ |
| Helpdesk Management with Phone Calls |
4.15/5 ★ |
"...Freespee Talk will help call centre agents improve customer experience and accelerate sales Freespee, the cloud communication platform company that helps consumer brands better engage and convert online customers, is proud to announce the launch of Freespee Talk. ..." Freespee announces the first-ever contact centre app that s 100% powered by data |
| PEER EXPERIENCES | |
|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.78/5 ★ |
"...We were saying [to Freespee] that you already track our calls, why then can you not also make sure that we answer them in your platform?..." Case Study Carglass |
|
| Campaign Management with Phone Calls |
4.61/5 ★ |
"...As with any business, Anticimex wanted to ensure it was not wasting budget, particularly for its search marketing campaigns...." Case Study ANTICIMEX |
|
| campaign analytics |
4.61/5 ★ |
| Helpdesk Management with Phone Calls |
4.15/5 ★ |
"...Freespee Talk will help call centre agents improve customer experience and accelerate sales Freespee, the cloud communication platform company that helps consumer brands better engage and convert online customers, is proud to announce the launch of Freespee Talk. ..." Freespee announces the first-ever contact centre app that s 100% powered by data |
|
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 303 insights from peers and experts to help you assess how these Freespee use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Regarding the implementation of Freespee, there was a huge improvement in the relationship we have with our professional customers. Testimonial By Jeanette McGuinness |
|
Freespee was able to provide tracking to our professional users, differentiating sites and attributing leads to a specific action. Testimonial By Esteve Jane |
|
I can say that this integration process with Freespee has been one of the easiest I have experienced in my professional life. Testimonial By David Gomez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jeanette McGuinness Customer Director Carglass Sweden |
Regarding the implementation of Freespee, there was a huge improvement in the relationship we have with our professional customers. Testimonial By Jeanette McGuinness |
|
Esteve Jane Head of Business Development Motors Schibsted Classified Media |
Freespee was able to provide tracking to our professional users, differentiating sites and attributing leads to a specific action. Testimonial By Esteve Jane |
|
David Gomez Insurance Director AllClear |
I can say that this integration process with Freespee has been one of the easiest I have experienced in my professional life. Testimonial By David Gomez |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study SchibstedRead More |
|
Case Study ANTICIMEXRead More |
|
Case Study AllClearRead More |
Popular Business Setting
for Freespee
Top Industries
- Consumer Services
- Marketing and Advertising
- Consumer Goods
Popular in
- Small Business
- Enterprise
Peers used Freespee to Increase sales & revenue and Enhance customer relationships
Peer and Expert Opinion on Features
for Freespee
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for Freespee
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (12) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (12) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (26) |
| Phone Support | Read Reviews (12) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (26) |
| Phone Support | Read Reviews (12) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Freespee
Overall Risk Meter
Top Failure Risks for Freespee
Vendor Profile Details
Company Name
Freespee
Company Website
https://www.freespee.com/HQ Location
London, England
Employees
11-50
Social
Financials
SERIES B
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