Eway CRM Overview

This is a summary of the comprehensive capabilities and benefits of Eway CRM based on over 848 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Eway CRM, monday sales CRM, Infoflo CRM, Claritysoft CRM, WORKetc, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Eway CRM is right for your needs? Our Cuspera AI engine can evaluate how Eway CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Eway CRM supports business activities such as:

  • Workflow Management
  • Contact List Management
  • Training & Onboarding
  • Helpdesk Management
  • Sending & Publishing Communications

Eway CRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Internal Communications, and Enter New Markets Internationally Or Locally. It can help manage these activities if you use Video for these needs. As a solution, Eway CRM's capabilities include Recording, Personalization, and Templates.

Eway CRM was founded in 1995. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...Workflows...." The Best CRM Software for Outlook.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Eway CRM solved their CRM needs. Cuspera uses 848 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Eway CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Contact List Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Eway CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

4.77/5 ★

Read Reviews (36)

"...Workflows...." The Best CRM Software for Outlook.
Contact List Management

4.62/5 ★

Read Reviews (24)

"...Easy accessible history records of all our clients, suppliers, deals and projects...."
contacts history

4.71/5 ★

Read Reviews (9)

"...Easy accessible history records of all our clients, suppliers, deals and projects...."
creating contact list

3.91/5 ★

Read Reviews (2)

"...Emails, journals, tasks and other items you create for these contacts will automatically appear on the company card...."
tracking contacts

3.42/5 ★

Read Reviews (1)

"...eWay helped us to better organize our customer contact list and track the requirements of our customers...."
Training & Onboarding with Video

4.85/5 ★

Read Reviews (15)

"...the team have helped develop custom reporting and solved any technical issue very promptly...."
PEER EXPERIENCES
Workflow Management

4.77/5 ★

Read Reviews (36)

"...Workflows...." The Best CRM Software for Outlook.
Contact List Management

4.62/5 ★

Read Reviews (24)

"...Easy accessible history records of all our clients, suppliers, deals and projects...." Peer review by Freek K., Owner
contacts history

4.62/5 ★

Read Reviews (9)

creating contact list

4.62/5 ★

Read Reviews (2)

tracking contacts

4.62/5 ★

Read Reviews (1)

Training & Onboarding with Video

4.85/5 ★

Read Reviews (15)

"...the team have helped develop custom reporting and solved any technical issue very promptly...." Peer review by James O., Managing Director, Medical Devices

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 848 insights from peers and experts to help you assess how these Eway CRM use cases fit your CRM needs.

Frequently Asked Questions(FAQ)

for Eway CRM

What is Eway CRM?

Eway CRM is a Microsoft Outlook plug-in with a client-server architecture that uncovers the full potential of Microsoft Outlook. It quickly creates leads/projects from emails, also with integrated mail merges that help to manage customer relationships, track projects, and tasks and work as a team.

What is Eway CRM used for?

Eway CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Workflow Management, Contact List Management and Training & Onboarding .

What are the top features of Eway CRM?

Recording, Personalization and Templates are some of the top features of Eway CRM.

Who uses Eway CRM?

Eway CRM is used by Marketing And Advertising, Financial Services and Medical Devices among other industries.

What are Eway CRM alternatives?

Monday Sales CRM, Infoflo CRM, Claritysoft CRM and WORKetc are popular alternatives for Eway CRM.

Where is Eway CRM located?

Eway CRM is headquartered at One Kansas City Place, 1200 Main Street, Suite 2110, Kansas City, MO 64105.

Popular Business Setting

for Eway CRM

Top Industries

  • Marketing and Advertising
  • Financial Services
  • Medical Devices

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Eway CRM to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Eway CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.71/5 ★

Read Reviews (15)
Personalization

4.68/5 ★

Read Reviews (11)
Templates

4.46/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

4.71/5 ★

Read Reviews (15)
Personalization

4.68/5 ★

Read Reviews (11)
Templates

4.46/5 ★

Read Reviews (5)

IT and Other Capabilities

for Eway CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.64/5 ★

Read Reviews (78)
Data Import

4.07/5 ★

Read Reviews (123)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.64/5 ★

Read Reviews (78)
Data Import

4.07/5 ★

Read Reviews (123)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.74/5 ★

Read Reviews (10)
Phone Support

4.56/5 ★

Read Reviews (20)
24/7 Support

4.39/5 ★

Read Reviews (157)
Email Support

4.19/5 ★

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.74/5 ★

Read Reviews (10)
Phone Support

4.56/5 ★

Read Reviews (20)
24/7 Support

4.39/5 ★

Read Reviews (157)
Email Support

4.19/5 ★

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.59/5 ★

Read Reviews (7)
Custom Reports

4.09/5 ★

Read Reviews (88)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.59/5 ★

Read Reviews (7)
Custom Reports

4.09/5 ★

Read Reviews (88)

Software Failure Risk Guidance

?

for Eway CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Eway CRM

Vendor Profile Details

Company Name

Eway-crm

Company Website

https://www.eway-crm.com/

Year Founded

1995

HQ Location

One Kansas City Place, 1200 Main Street, Suite 2110, Kansas City, MO 64105

Employees

10001+

Social

Financials

IPO