ES Platform Overview
This is a summary of the comprehensive capabilities and benefits of ES Platform based on over 81 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if ES Platform is right for your needs? Our Cuspera AI engine can evaluate how ES Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
ES Platform supports business activities such as:
- Loyalty Management
- Engagement Management
- Lifetime Value Management
ES Platform can help you with many business goals, such as Enhance Customer Relationships, Improve Brand Engagement, Increase Sales & Revenue, Improve ROI, and Increase Customer Life Time Value. It can help manage these activities if you use Promotions for these needs. As a solution, ES Platform's capabilities include Personalization.
Reviews
"...Exchange Solutions offers a comprehensive loyalty product and supporting services that support all forms of loyalty, membership, and rewards-style programs...." Loyalty and Customer Engagement Solutions
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ES Platform solved their business needs. Cuspera uses 81 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using ES Platform.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using ES Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.69/5 ★ |
"...Exchange Solutions offers a comprehensive loyalty product and supporting services that support all forms of loyalty, membership, and rewards-style programs...." Loyalty and Customer Engagement Solutions |
| create engagement based loyalty |
3.30/5 ★ |
"...Loyalty and Customer Engagement Solutions | Exchange Solutions...." Loyalty and Customer Engagement Solutions |
| customise loyalty program |
3.30/5 ★ |
"...Loyalty and Customer Engagement Solutions | Exchange Solutions...." Loyalty and Customer Engagement Solutions |
| Engagement Management |
4.53/5 ★ |
"...Engage consumers in real-time with relevance and rewards choice, helping them realize brand loyalty sooner. ..." Loyalty and Customer Engagement Solutions |
| engaging and following up |
4.42/5 ★ |
"...Engage consumers in real-time with relevance and rewards choice, helping them realize brand loyalty sooner. ..." Loyalty and Customer Engagement Solutions |
| Lifetime Value Management with Promotions |
3.26/5 ★ |
"...ES Platform powers 3 products, built to ignite consumer engagement, improve lifetime value, drive incremental revenue, and increase promotion ROI. ..." Exchange Solutions |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.69/5 ★ |
"...Exchange Solutions offers a comprehensive loyalty product and supporting services that support all forms of loyalty, membership, and rewards-style programs...." Loyalty and Customer Engagement Solutions |
|
| create engagement based loyalty |
4.69/5 ★ |
| customise loyalty program |
4.69/5 ★ |
| Engagement Management |
4.53/5 ★ |
"...Engage consumers in real-time with relevance and rewards choice, helping them realize brand loyalty sooner. ..." Loyalty and Customer Engagement Solutions |
|
| engaging and following up |
4.53/5 ★ |
| Lifetime Value Management with Promotions |
3.26/5 ★ |
"...ES Platform powers 3 products, built to ignite consumer engagement, improve lifetime value, drive incremental revenue, and increase promotion ROI. ..." Exchange Solutions |
|
Peer and Expert Opinion on Features
for ES Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (9) |
IT and Other Capabilities
for ES Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (9) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for ES Platform
Top Failure Risks for ES Platform
Vendor Profile Details
Company Name
Exchange Solutions
Company Website
https://www.exchangesolutions.com/HQ Location
50 Milk St, Boston, Massachusetts US
Employees
51-100
Social
Financials
SERIES A
Get a personalised risk report for ES Platform
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
ES Platform may get in touch with you regarding your request.
Request Custom Quote
Exchange Solutions will get in touch with you regarding your request.