Salesforce CRM Analytics (formerly Tableau CRM) Overview
This is a summary of the comprehensive capabilities and benefits of Salesforce CRM Analytics (formerly Tableau CRM) based on over 3595 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Salesforce CRM Analytics (formerly Tableau CRM), Mediafly Intelligence360 (formerly InsightSquared), Sales-i, Webtrends Analytics For Sharepoint, Saleschoice BI, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Salesforce CRM Analytics (formerly Tableau CRM) is right for your needs? Our Cuspera AI engine can evaluate how Salesforce CRM Analytics (formerly Tableau CRM) fits your specific business needs, industry, and context. Get your personalized assessment report today.
Salesforce CRM Analytics (formerly Tableau CRM) supports business activities such as:
- Social Media Analytics
- Engagement Management
- Competitive Intelligence
- Lead Analytics
- Workflow Management
Salesforce CRM Analytics (formerly Tableau CRM) can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve ROI, Increase Sales & Revenue, Scale Best Practices, etc. As a solution, Salesforce CRM Analytics (formerly Tableau CRM)'s capabilities include Dashboard, Recording, Personalization, etc.
Salesforce CRM Analytics (formerly Tableau CRM) was founded in 1999. Research Vertical is its biggest customer base.
Reviews
"The adoption of our customer insights App has realized a marketing effectiveness of 95%, increased sale effectiveness by 30% and identified 250 new sales opportunities. " - Hans Arz
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Salesforce CRM Analytics (formerly Tableau CRM) solved their Sales Analytics needs. Cuspera uses 3595 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Salesforce CRM Analytics (formerly Tableau CRM).
Use Cases
Peers recommend Social Media Analytics , Engagement Management , Competitive Intelligence , as the business use cases that they have been most satisfied while using Salesforce CRM Analytics (formerly Tableau CRM).
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Analytics |
4.28/5 ★ |
"...Similarly, Einstein Analytics lenses and dashboards provide advanced visualizations and interactions, going far beyond traditional reports and dashboards, but may use multiple intersecting datasets...." Behind the Labs: Einstein Analytics Data Catalog by Skip Sauls |
| Engagement Management |
4.93/5 ★ |
"...Monitoring and engagement for a team is easily seen since comments and questions that come in can be marked as positive, check marked as received, or deleted...." Peer review by Manager in Social Media |
| engaging and following up |
4.89/5 ★ |
"...Engagement History Data on Leads and Contacts Add the Embedded Engagement History Dashboard Lightning component to lead and contact records and see engagement activities from your buyers...." Pardot s Spring 2020 Release |
| engaging with scheduling & cadence |
3.42/5 ★ |
"...The life cycle of a sale a great visual our reps for keeping up a good cadence!...." Peer review by Employee in Customer Service |
| Competitive Intelligence |
4.96/5 ★ |
"...Mobilizing analytics and enabling actionable interactive Business Intelligence...." Peer review by Administrator |
| PEER EXPERIENCES | |
|---|---|
| Social Media Analytics |
4.28/5 ★ |
"...Similarly, Einstein Analytics lenses and dashboards provide advanced visualizations and interactions, going far beyond traditional reports and dashboards, but may use multiple intersecting datasets...." Behind the Labs: Einstein Analytics Data Catalog by Skip Sauls |
|
| Engagement Management |
4.93/5 ★ |
"...Monitoring and engagement for a team is easily seen since comments and questions that come in can be marked as positive, check marked as received, or deleted...." Peer review by Manager in Social Media |
|
| engaging and following up |
4.93/5 ★ |
| engaging with scheduling & cadence |
4.93/5 ★ |
| Competitive Intelligence |
4.96/5 ★ |
"...Mobilizing analytics and enabling actionable interactive Business Intelligence...." Peer review by Administrator |
|
53+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3595 insights from peers and experts to help you assess how these Salesforce CRM Analytics (formerly Tableau CRM) use cases fit your Sales Analytics needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The adoption of our customer insights App has realized a marketing effectiveness of 95%, increased sale effectiveness by 30% and identified 250 new sales opportunities. Testimonial By Hans Arz |
|
Companies that are winning are personalizing at scale, and Einstein Discovery helps us achieve this. Testimonial By Bill Hoffman |
|
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Hans Arz Portfolio Manager Customer Analytics & Insights Spark |
The adoption of our customer insights App has realized a marketing effectiveness of 95%, increased sale effectiveness by 30% and identified 250 new sales opportunities. Testimonial By Hans Arz |
|
Bill Hoffman Chief Analytics Officer U.S. Bank |
Companies that are winning are personalizing at scale, and Einstein Discovery helps us achieve this. Testimonial By Bill Hoffman |
|
Melissa Kwilosz Chief Information Officer ASU |
To have a tool that will help identify fundraising trends and help us move from descriptive analytics to predictive analysis is really exciting. Testimonial By Melissa Kwilosz |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study ASURead More |
|
|
Case Study SparkRead More |
|
Case Study Citizens BankRead More |
Frequently Asked Questions(FAQ)
for Salesforce CRM Analytics (formerly Tableau CRM)
What is Salesforce CRM Analytics (formerly Tableau CRM)?
What is Salesforce CRM Analytics (formerly Tableau CRM) used for?
What are the top features of Salesforce CRM Analytics (formerly Tableau CRM)?
Who uses Salesforce CRM Analytics (formerly Tableau CRM)?
What are Salesforce CRM Analytics (formerly Tableau CRM) alternatives?
Where is Salesforce CRM Analytics (formerly Tableau CRM) located?
Popular Business Setting
for Salesforce CRM Analytics (formerly Tableau CRM)
Top Industries
- Research
- Information Technology and Services
- Banking
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Salesforce CRM Analytics (formerly Tableau CRM) to Enhance customer relationships and Acquire customers
Salesforce CRM Analytics (formerly Tableau CRM) Alternatives
-
Salesforce CRM Analytics (formerly Tableau CRM)vsMediafly Intelligence360 (formerly InsightSquared)
-
Salesforce CRM Analytics (formerly Tableau CRM)vsSales-i
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Salesforce CRM Analytics (formerly Tableau CRM)vsWebtrends Analytics For Sharepoint
-
Salesforce CRM Analytics (formerly Tableau CRM)vsSaleschoice BI
Peer and Expert Opinion on Features
for Salesforce CRM Analytics (formerly Tableau CRM)
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (210) |
| Recording | Read Reviews (35) |
| Personalization | Read Reviews (34) |
| Calculator | Read Reviews (22) |
| Predictive analytics | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (210) |
| Recording | Read Reviews (35) |
| Personalization | Read Reviews (34) |
| Calculator | Read Reviews (22) |
| Predictive analytics | Read Reviews (20) |
IT and Other Capabilities
for Salesforce CRM Analytics (formerly Tableau CRM)
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (261) |
| Data Export | Read Reviews (236) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (261) |
| Data Export | Read Reviews (236) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (148) |
| Phone Support | Read Reviews (14) |
| Chat Support | Read Reviews (13) |
| Email Support | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (148) |
| Phone Support | Read Reviews (14) |
| Chat Support | Read Reviews (13) |
| Email Support | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (89) |
| Analytics | Read Reviews (879) |
| Custom Reports | Read Reviews (999) |
Software Failure Risk Guidance
?for Salesforce CRM Analytics (formerly Tableau CRM)
Overall Risk Meter
Top Failure Risks for Salesforce CRM Analytics (formerly Tableau CRM)
Vendor Profile Details
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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