Firstup Overview

This is a summary of the comprehensive capabilities and benefits of Firstup based on over 2748 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Firstup, Workable, Linkedin Talent, Zoho Recruit, Lever, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Firstup is right for your needs? Our Cuspera AI engine can evaluate how Firstup fits your specific business needs, industry, and context. Get your personalized assessment report today.

Firstup supports business activities such as:

  • Engagement Management
  • Content Management
  • Social Media Management
  • Communication Management
  • Advocacy Management

Firstup can help you with many business goals, such as Improve Internal Communications, Build Brand Awareness, Establish Thought Leadership, Improve ROI, Acquire Customers, etc. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Firstup's capabilities include Alerts: Popups & Notifications, Personalization, Dashboard, etc.

Firstup Hospital & Health Care Vertical is its biggest customer base.

Reviews

"Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people... across the railroad. " - John Hatfield

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities peers achieved using Firstup.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Social Media Management , as the business use cases that they have been most satisfied while using Firstup.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.57/5 ★

Read Reviews (225)

"...As employees use the app more often, the content creates genuine engagement that helps sales and the entire company grow our business...."
engaging and following up

4.58/5 ★

Read Reviews (215)

"...The leaderboards are a really fun way to drive a little internal competition - we've had a ton of employees become super engaged on social to see themselves climb up the ranks on the weekly leaderboards...."
engaging with scheduling & cadence

3.17/5 ★

Read Reviews (1)

"...Set recurring campaigns on a daily, weekly, or monthly cadence to help guarantee engagement. DELIVERY. ..."
Content Management with Social Media

4.83/5 ★

Read Reviews (206)

"...The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training...."
content sharing

4.89/5 ★

Read Reviews (77)

"...It is the one place where employees can stay up to date, anytime, anywhere, on mobile or desktop, and share content knowing it s 100% approved by the company, says Marvin der Meer, ING s global communication advisor who is managing the platform s international expansion, along with an internal social media team. ..."
content publishing

4.71/5 ★

Read Reviews (63)

"...The content can be posted instantly and be edited later if needs be...."
content curation

4.91/5 ★

Read Reviews (38)

"...The ability to find my content and edit is quickly done...."
searching for content

4.47/5 ★

Read Reviews (5)

"...I also like seeing content from everyone else in the company...."
Social Media Management with Social Media

4.69/5 ★

Read Reviews (141)

"...Makes it easy to post on social networks...."
scheduling post to social media

4.81/5 ★

Read Reviews (65)

"...Makes it easy to post on social networks...."
social media analytics

4.82/5 ★

Read Reviews (45)

"...A unified analytics dashboard measures employee response to content and initiatives across your entire organization. ..."
engaging on social media

4.64/5 ★

Read Reviews (26)

"...It s great to know we have a partner innovating in social media and driving our social engagements exponentially...."
managing social media account

1.92/5 ★

Read Reviews (1)

"...It makes it easy to link individual social media accounts in order to share corporate news with the click of one button...."
monitoring social media

0.66/5 ★

Read Reviews (1)

"With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us the unified communications we were looking for."
PEER EXPERIENCES
Engagement Management

4.57/5 ★

Read Reviews (225)

"...As employees use the app more often, the content creates genuine engagement that helps sales and the entire company grow our business...." Peer review by Lemar Ingram, Manager of Emerging Technologies, Carnival Cruise Line
engaging and following up

4.57/5 ★

Read Reviews (215)

engaging with scheduling & cadence

4.57/5 ★

Read Reviews (1)

Content Management with Social Media

4.83/5 ★

Read Reviews (206)

"...The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training...." Peer review by Anonymous Reviewer, Computer Software
content sharing

4.83/5 ★

Read Reviews (77)

content publishing

4.83/5 ★

Read Reviews (63)

content curation

4.83/5 ★

Read Reviews (38)

searching for content

4.83/5 ★

Read Reviews (5)

Social Media Management with Social Media

4.69/5 ★

Read Reviews (141)

"...Makes it easy to post on social networks...." Peer review by Manager in Marketing
scheduling post to social media

4.69/5 ★

Read Reviews (65)

social media analytics

4.69/5 ★

Read Reviews (45)

engaging on social media

4.69/5 ★

Read Reviews (26)

managing social media account

4.69/5 ★

Read Reviews (1)

monitoring social media

4.69/5 ★

Read Reviews (1)

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2748 insights from peers and experts to help you assess how these Firstup use cases fit your Talent Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

John Hatfield

Head of Corporate Communication

Norfolk Southern

Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people across the railroad. Testimonial By John Hatfield

Jennifer Holzinger

Global HR and Employee Communications

Dow

More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job.

Testimonial By Jennifer Holzinger

Jana Dawson

Director of Corporate Communications

Evergy

[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson
CUSTOMERS TESTIMONIALS

John Hatfield

Head of Corporate Communication

Norfolk Southern

Firstup has given us invaluable support in our digital transformation. They helped us prepare for implementation, accelerated our timeline to launch in just 7 days, and are continuing to help us plan how to best engage and mobilize our 20,000 people across the railroad. Testimonial By John Hatfield

Jennifer Holzinger

Global HR and Employee Communications

Dow

More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job.

Testimonial By Jennifer Holzinger

Jana Dawson

Director of Corporate Communications

Evergy

[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson

Case Studies

COMPANY CASE STUDIES
Case Study Raising Cane’s

Learn Raising Cane’s Supporting a spirited and giving employee culture through communication and engagement.

Read More
Case Study IQVIA

Learn How Firstup helped IQVIA deliver a personalized experience to every employee

Read More
Case Study American Cancer Society

Learn How Firstup helped American Cancer Society staff get the information they needed to save lives

Read More

Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Workable, Linkedin Talent, Zoho Recruit and Lever are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.

Popular Business Setting

for Firstup

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peers used Firstup to Improve internal communications and Build brand awareness

Peer and Expert Opinion on Features

for Firstup

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.74/5 ★

Read Reviews (80)
Personalization

4.39/5 ★

Read Reviews (80)
Dashboard

4.62/5 ★

Read Reviews (41)
Feedback surveys

4.68/5 ★

Read Reviews (31)
Gamification

4.10/5 ★

Read Reviews (23)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.74/5 ★

Read Reviews (80)
Personalization

4.39/5 ★

Read Reviews (80)
Dashboard

4.62/5 ★

Read Reviews (41)
Feedback surveys

4.68/5 ★

Read Reviews (31)
Gamification

4.10/5 ★

Read Reviews (23)

IT and Other Capabilities

for Firstup

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (207)
Data Export

4.20/5 ★

Read Reviews (120)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5 ★

Read Reviews (207)
Data Export

4.20/5 ★

Read Reviews (120)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.29/5 ★

Read Reviews (153)
Chat Support

3.98/5 ★

Read Reviews (7)
Email Support

3.83/5 ★

Read Reviews (12)
Phone Support

3.80/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.29/5 ★

Read Reviews (153)
Chat Support

3.98/5 ★

Read Reviews (7)
Email Support

3.83/5 ★

Read Reviews (12)
Phone Support

3.80/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Vendor Profile Details

Company Name

Firstup

Company Website

https://firstup.io/

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Financials

PRIVATE