Dial800 Overview
This is a summary of the comprehensive capabilities and benefits of Dial800 based on over 100 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Dial800, belong to a category of solutions that help Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Dial800 is right for your needs? Our Cuspera AI engine can evaluate how Dial800 fits your specific business needs, industry, and context. Get your personalized assessment report today.
Dial800 supports business activities such as:
- Tracking & Monitoring Communications
- Sales Call Management
- Helpdesk Management
- Advertisement
- Lead Tracking
Dial800 can help you with many business goals, such as Grow Market Share, Improve ROI, Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Phone Calls for these needs.
Dial800 Medical Devices Vertical is its biggest customer base.
Reviews
"...The application allows marketers to monitor calls, track revenue across multiple channels and forecast sales...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Dial800 solved their Demand Generation needs. Cuspera uses 100 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Demand Generation needs.
Business Priorities
Grow Market Share and Improve ROI are the most popular business priorities peers achieved using Dial800.
Use Cases
Peers recommend Tracking & Monitoring Communications , Sales Call Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Dial800.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.40/5 ★ |
"...The application allows marketers to monitor calls, track revenue across multiple channels and forecast sales...." Peer review |
| Sales Call Management with Phone Calls |
4.12/5 ★ |
"...Dial800 is a cloud-based call management solution which assists small to large-sized organizations with call tracking, real-time routing and traffic analysis...." Peer review |
| call analytics |
3.65/5 ★ |
"...Dial800 gives you memorable toll-free numbers with meaningful call analytics to drive more calls and increase revenue. ..." Vanity Phone Numbers & Call Tracking |
| Helpdesk Management with Phone Calls |
3.97/5 ★ |
"...I benefited by being able to really see what my call center representatives are doing and narrow down how to train them where it was needed...." Peer review by Cassandra, Miracle Ear |
| PEER EXPERIENCES | |
|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.40/5 ★ |
"...The application allows marketers to monitor calls, track revenue across multiple channels and forecast sales...." Peer review |
|
| Sales Call Management with Phone Calls |
4.12/5 ★ |
"...Dial800 is a cloud-based call management solution which assists small to large-sized organizations with call tracking, real-time routing and traffic analysis...." Peer review |
|
| call analytics |
4.12/5 ★ |
| Helpdesk Management with Phone Calls |
3.97/5 ★ |
"...I benefited by being able to really see what my call center representatives are doing and narrow down how to train them where it was needed...." Peer review by Cassandra, Miracle Ear |
|
Popular Business Setting
for Dial800
Top Industries
- Medical Devices
Popular in
- Mid Market
- Large Enterprise
IT and Other Capabilities
for Dial800
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (7) |
| Data Import | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (7) |
| Data Import | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (5) |
| 24/7 Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (5) |
| 24/7 Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (15) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (15) |
Software Failure Risk Guidance
?for Dial800
Top Failure Risks for Dial800
Vendor Profile Details
Company Name
Dial 800
Company Website
https://www.dial800.com/HQ Location
1925 Century Park East, 17th Floor #42, Los Angeles, CA 90024, US
Employees
11-50
Social
Financials
PRIVATE
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