Cordlogue Overview

Cordlogue is a cloud-based customer success management software that helps customer success teams to automate customer engagement using actionable insights. It empowers the customer success team with encapsulated metrics on product adoption, customer satisfaction, churn, revenue and manages teams’ performance.

Cordlogue helps in making proactive and contextual customer engagement that adds value to the customer business. It foresees business challenges and growth opportunities using actionable insights to maximize revenue and prevents churn by proactive identification of customer challenges. Prepares customer data and QBR presentations manually and also improves customer advocacy and pool of loyal customers by achieving higher customer satisfaction.

Some of its features include tracking the customer journey and interactions to achieve business goals faster, reduce churn and increase bottom-line revenue, drive motivation to strengthen the business core, and more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Cordlogue solved their Customer Success Platform needs. Cuspera uses 203 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Cordlogue.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Contract Management , as the business use cases that they have been most satisfied while using Cordlogue.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.75/5

Read Reviews (30)

"...Cordlogue, a cloud-based customer success management software that helps customer success team to automate customer engagement using actionable insights...." The Smart Customer Success Software
engaging and following up

4.69/5

Read Reviews (20)

"...Cordlogue, a cloud-based customer success management software that helps customer success team to automate customer engagement using actionable insights...."
Customer Feedback Management

4.61/5

Read Reviews (13)

"...It empowers customer success team with encapsulated metrics on product adoption, customer satisfaction, churn, revenue and manages teams performance. ..." The Smart Customer Success Software
measuring customer satisfaction

4.47/5

Read Reviews (8)

"...Assess the customer touch points to take subjective improvements in product and service to increase the overall customer satisfaction rate by addressing repetitive issues and breaches. ..."
measuring net promoter score

4.10/5

Read Reviews (3)

"...Analyze customer engagement history and periodically measure NPS to determine possible promoters for your brand. ..."
Contract Management

3.85/5

Read Reviews (3)

"...Use revenue analytics to manage renewals, analyse churn and contract value to prioritize accounts that would result in revenue maximization. ..." Customer Success Software
PEER EXPERIENCES
Engagement Management

4.75/5

Read Reviews (30)

"...Cordlogue, a cloud-based customer success management software that helps customer success team to automate customer engagement using actionable insights...." The Smart Customer Success Software
engaging and following up

4.75/5

Read Reviews (20)

Customer Feedback Management

4.61/5

Read Reviews (13)

"...It empowers customer success team with encapsulated metrics on product adoption, customer satisfaction, churn, revenue and manages teams performance. ..." The Smart Customer Success Software
measuring customer satisfaction

4.61/5

Read Reviews (8)

measuring net promoter score

4.61/5

Read Reviews (3)

Contract Management

3.85/5

Read Reviews (3)

"...Use revenue analytics to manage renewals, analyse churn and contract value to prioritize accounts that would result in revenue maximization. ..." Customer Success Software

18+ more Business Use Cases

Our AI advisor, Wyz, harnessed 203 insights from peers and experts to help you assess how these Cordlogue use cases fit your Customer Success Platform needs.

Peers used Cordlogue to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Cordlogue

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.86/5

Read Reviews (8)
Personalization

4.19/5

Read Reviews (7)
Gamification

3.50/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

3.86/5

Read Reviews (8)
Personalization

4.19/5

Read Reviews (7)
Gamification

3.50/5

Read Reviews (5)

IT and Other Capabilities

for Cordlogue

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.32/5

Read Reviews (3)
Data Import

2.94/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.32/5

Read Reviews (3)
Data Import

2.94/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.19/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.19/5

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.41/5

Read Reviews (21)
Custom Reports

4.08/5

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.41/5

Read Reviews (21)
Custom Reports

4.08/5

Read Reviews (10)

Software Failure Risk Guidance

?

for Cordlogue

Overall Risk Meter

Low Medium High

Top Failure Risks for Cordlogue

Vendor Profile Details

Company Name

Cordlogue

Company Website

https://cordlogue.com/

HQ Location

651 N Broad St, Middletown, Delaware

Employees

2-10

Social