Kibo Personalization Overview

This is a summary of the comprehensive capabilities and benefits of Kibo Personalization based on over 295 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Kibo Personalization is right for your needs? Our Cuspera AI engine can evaluate how Kibo Personalization fits your specific business needs, industry, and context. Get your personalized assessment report today.

Kibo Personalization supports business activities such as:

  • Engagement Management
  • Merchandising
  • Content Management
  • Cross Selling
  • Segmentation And Targeting

Kibo Personalization can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve ROI, Improve Brand Engagement, etc. It can help manage these activities if you use E-Mail User Generated Content Blogs etc. for these needs. As a solution, Kibo Personalization's capabilities include Personalization, Predictive Search, and Predictive Analytics.

Kibo Personalization was founded in 1995. Retail Vertical is its biggest customer base.

Reviews

"...Certona s personalisation engine has enabled us to improve engagement, discovery and revenue on farfetch...." Peer review by Anu Broadhurst, Head of Commercial Product, Farfetch

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Kibo Personalization solved their business needs. Cuspera uses 295 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Kibo Personalization.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Reduce Bounce
  • Improve Efficiency
  • Increase Average Basket Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Merchandising , Content Management , as the business use cases that they have been most satisfied while using Kibo Personalization.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.93/5 ★

Read Reviews (43)

"...Certona s personalisation engine has enabled us to improve engagement, discovery and revenue on farfetch...."
engaging and following up

4.92/5 ★

Read Reviews (34)

"...Personalization has driven increased on-site engagement, increased time on site, increased conversions, and conversion value...."
Merchandising with E-Mail

4.75/5 ★

Read Reviews (10)

"...Certona s personalised email solution allows us to strike the balance between personalisation science and the art we value from our visual merchandising team...."
Content Management with E-Mail, User Generated Content, Blogs, Promotions, Video, Offline, Point Of Sale and Mobile

4.71/5 ★

Read Reviews (8)

"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...."
content publishing

4.16/5 ★

Read Reviews (2)

"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...."
searching for content

3.88/5 ★

Read Reviews (2)

"...The predictive search and discovery functionality uses deep learning algorithms to present visitors with content and search results that are most likely to engage them, whilst the product recommendations tool delivers the most relevant products to each individual visitor...."
content curation

3.42/5 ★

Read Reviews (1)

"...WIth Certona, businesses can create targeted content and steps within the customer journey using real-time content and customer profiling...."
PEER EXPERIENCES
Engagement Management

4.93/5 ★

Read Reviews (43)

"...Certona s personalisation engine has enabled us to improve engagement, discovery and revenue on farfetch...." Peer review by Anu Broadhurst, Head of Commercial Product, Farfetch
engaging and following up

4.93/5 ★

Read Reviews (34)

Merchandising with E-Mail

4.75/5 ★

Read Reviews (10)

"...Certona s personalised email solution allows us to strike the balance between personalisation science and the art we value from our visual merchandising team...." Peer review by Ephraim Luft, Chief Product Officer, Farfetch
Content Management with E-Mail, User Generated Content, Blogs, Promotions, Video, Offline, Point Of Sale and Mobile

4.71/5 ★

Read Reviews (8)

"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...." Peer review
content publishing

4.71/5 ★

Read Reviews (2)

searching for content

4.71/5 ★

Read Reviews (2)

content curation

4.71/5 ★

Read Reviews (1)

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 295 insights from peers and experts to help you assess how these Kibo Personalization use cases fit your business needs.

Popular Business Setting

for Kibo Personalization

Top Industries

  • Retail
  • Information Technology and Services
  • Sports

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used Kibo Personalization to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for Kibo Personalization

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.77/5 ★

Read Reviews (66)
Predictive search

4.26/5 ★

Read Reviews (6)
Predictive analytics

4.55/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.77/5 ★

Read Reviews (66)
Predictive search

4.26/5 ★

Read Reviews (6)
Predictive analytics

4.55/5 ★

Read Reviews (6)

IT and Other Capabilities

for Kibo Personalization

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.71/5 ★

Read Reviews (14)
Data Export

2.33/5 ★

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.71/5 ★

Read Reviews (14)
Data Export

2.33/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.16/5 ★

Read Reviews (3)
Chat Support

4.16/5 ★

Read Reviews (3)
Phone Support

4.16/5 ★

Read Reviews (3)
24/7 Support

3.58/5 ★

Read Reviews (28)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.16/5 ★

Read Reviews (3)
Chat Support

4.16/5 ★

Read Reviews (3)
Phone Support

4.16/5 ★

Read Reviews (3)
24/7 Support

3.58/5 ★

Read Reviews (28)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (25)
Analytics

4.62/5 ★

Read Reviews (24)
Custom Reports

3.40/5 ★

Read Reviews (32)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (25)
Analytics

4.62/5 ★

Read Reviews (24)
Custom Reports

3.40/5 ★

Read Reviews (32)

Software Failure Risk Guidance

?

for Kibo Personalization

Overall Risk Meter

Low Medium High

Top Failure Risks for Kibo Personalization

Vendor Profile Details

Company Name

Kibo

Company Website

https://kibocommerce.com/

Year Founded

1995

HQ Location

717 NORTH HARWOOD ST. STE. 1900 DALLAS, TX 75201

Employees

251-500

Social

Financials

M&A