SAP Sales Cloud Overview

This is a summary of the comprehensive capabilities and benefits of SAP Sales Cloud based on over 1144 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SAP Sales Cloud, The Anaplan Platform, Leveleleven Sales Management, SalesScreen, Centrical, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SAP Sales Cloud is right for your needs? Our Cuspera AI engine can evaluate how SAP Sales Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.

SAP Sales Cloud supports business activities such as:

  • Forecasting
  • Engagement Management
  • Sales Document Management
  • Coaching
  • Contact List Management

SAP Sales Cloud can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve ROI, Scale Best Practices, etc. As a solution, SAP Sales Cloud's capabilities include Dashboard, Alerts: Popups & Notifications, Personalization, etc.

SAP Sales Cloud was founded in 1972. Consumer Goods Vertical is its biggest customer base.

Reviews

"With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. " - Alexander Rohr-Brandstätter

Cuspera Reviews

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Forecasting , Engagement Management , Sales Document Management , as the business use cases that they have been most satisfied while using SAP Sales Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Forecasting

4.69/5 ★

Read Reviews (89)

"...For us, important in a forecasting tool is one that integrates directly in to SFDC, which many other competitors did not do...."
Engagement Management

4.92/5 ★

Read Reviews (48)

"...No more hassle of salespeople stepping on each others toes as Prospects respond to emails generated by campaigns or become Leads in your CRM after already engaging a Rep. Finally..."
engaging and following up

4.89/5 ★

Read Reviews (37)

"...SAP Marketing Cloud (based on SAP Hybris Marketing Cloud) SAP Commerce Cloud (based on SAP Hybris Commerce Cloud) SAP Sales Cloud (combining SAP Hybris Cloud for Sales, SAP Subscription Billing and CallidusCloud) SAP Service Cloud (combining SAP Hybris Cloud for Service, SAP Customer Engagement Center and CoreSystems) ..."
Sales Document Management

4.31/5 ★

Read Reviews (38)

"...I like the idea of the tool and the ease of managing contracts with multiple people having to review...."
proposal & quote management

4.78/5 ★

Read Reviews (20)

"...Predictive analysis surfaces new opportunities, and down the line, helps craft personalised quotes according to preset guideline even handling discounts and commissions...."
contract management

3.36/5 ★

Read Reviews (15)

"...-Integrates with Salesforce and DocuSign -Standard contracts and their associated workflows are preloaded in the tool saving time - Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for..."
digital signature

3.42/5 ★

Read Reviews (1)

"...Electronic signatures...."
PEER EXPERIENCES
Forecasting

4.69/5 ★

Read Reviews (89)

"...For us, important in a forecasting tool is one that integrates directly in to SFDC, which many other competitors did not do...." Peer review by Administrator
Engagement Management

4.92/5 ★

Read Reviews (48)

"...No more hassle of salespeople stepping on each others toes as Prospects respond to emails generated by campaigns or become Leads in your CRM after already engaging a Rep. Finally..." Peer review by Adam W., Education
engaging and following up

4.92/5 ★

Read Reviews (37)

Sales Document Management

4.31/5 ★

Read Reviews (38)

"...I like the idea of the tool and the ease of managing contracts with multiple people having to review...." Peer review by Devan T., Sales Enablement Program Manager, Lenovo
proposal & quote management

4.31/5 ★

Read Reviews (20)

contract management

4.31/5 ★

Read Reviews (15)

digital signature

4.31/5 ★

Read Reviews (1)

57+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1144 insights from peers and experts to help you assess how these SAP Sales Cloud use cases fit your Sales Performance Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter

Fernando Battaglia

Value Stream Manager

FrucorSuntory

Integrating eCommerce, Sales, and Service has been core to our digital transformation --ultimately interacting with our customers on their terms. Our SAP-based ‘order to cash’ system makes our sales teams more productive and gives our customers the flexibility to order when and how they choose. Testimonial By Fernando Battaglia

Stijn Swinkels

Chief New Business Development Officer

Habesha Brewery

Sometimes in life you arrive at a highway that makes you think:I’ve never seen this before.It's such a unique experience when your product becomes the most popular beer among consumers. A properly-functioning CRM system is essential with such enormous growth. Testimonial By Stijn Swinkels
CUSTOMERS TESTIMONIALS

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter

Fernando Battaglia

Value Stream Manager

FrucorSuntory

Integrating eCommerce, Sales, and Service has been core to our digital transformation --ultimately interacting with our customers on their terms. Our SAP-based ‘order to cash’ system makes our sales teams more productive and gives our customers the flexibility to order when and how they choose. Testimonial By Fernando Battaglia

Stijn Swinkels

Chief New Business Development Officer

Habesha Brewery

Sometimes in life you arrive at a highway that makes you think:I’ve never seen this before.It's such a unique experience when your product becomes the most popular beer among consumers. A properly-functioning CRM system is essential with such enormous growth. Testimonial By Stijn Swinkels

Case Studies

COMPANY CASE STUDIES
Case Study Yell Limited

With SAP Sales Cloud, Yell Limited gained greater transparency over its customer processes from first contact to after-sales support.

Read More
Case Study Mondi

With the SAP Cloud for Customer and SAP Sales Cloud solutions and the SAP Jam collaboration platform, the sales department at Mondi always has reliable customer information at hand – anywhere in the worl

Read More
Case Study Komus OOO

Learn how Komus OOO achieves 19% Increase in sales revenue after implementing dynamic territory management

Read More

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

The Anaplan Platform, Leveleleven Sales Management, SalesScreen and Centrical are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peers used SAP Sales Cloud to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for SAP Sales Cloud

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.56/5 ★

Read Reviews (37)
Alerts: popups & Notifications

4.04/5 ★

Read Reviews (14)
Personalization

4.80/5 ★

Read Reviews (12)
Capture information

4.54/5 ★

Read Reviews (12)
Predictive analytics

4.01/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Dashboard

4.56/5 ★

Read Reviews (37)
Alerts: popups & Notifications

4.04/5 ★

Read Reviews (14)
Personalization

4.80/5 ★

Read Reviews (12)
Capture information

4.54/5 ★

Read Reviews (12)
Predictive analytics

4.01/5 ★

Read Reviews (10)

IT and Other Capabilities

for SAP Sales Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.51/5 ★

Read Reviews (97)
Data Export

4.47/5 ★

Read Reviews (53)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.51/5 ★

Read Reviews (97)
Data Export

4.47/5 ★

Read Reviews (53)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.77/5 ★

Read Reviews (11)
Email Support

4.71/5 ★

Read Reviews (9)
Phone Support

4.45/5 ★

Read Reviews (10)
24/7 Support

4.31/5 ★

Read Reviews (91)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.77/5 ★

Read Reviews (11)
Email Support

4.71/5 ★

Read Reviews (9)
Phone Support

4.45/5 ★

Read Reviews (10)
24/7 Support

4.31/5 ★

Read Reviews (91)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

Vendor Profile Details

Company Name

SAP

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO