Botfuel Overview

Botfuel is an AI-powered conversational marketing tool for E-commerce that helps to reach potential customers, personalize digital experience, and guide customers through their purchases without modifying the E-commerce site. It helps to increase average basket value and increase sales and revenue.

It helps retail and eCommerce, built real-time conversations and interactions with the visitors and responds to them from day one. Botfuel’s unique conversational campaigns help in accessing essential information on customer behavior, interaction patterns, barriers to conversion, and product references leading to customer satisfaction and conversion rates.

Its key features include integration with the existing tools, upsell and cross-sell conversationally, social proof tactics resulting in increased conversion rates, campaign builder, A/B testing and more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Botfuel solved their Bot Platform needs. Cuspera uses 77 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Business Priorities

Increase Average Basket Value and Acquire Customers are the most popular business priorities peers achieved using Botfuel.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Conversion Management , Content Management , as the business use cases that they have been most satisfied while using Botfuel.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.09/5

Read Reviews (3)

"...Our AI models, specifically developed for Retail and eCommerce, built from real conversations allow you to be relevant in user interactions and responses from day one. ..." AI and Messaging for Customer Experience
Conversion Management

3.88/5

Read Reviews (2)

"...It provides everything you need to build, run and manage highly conversational chatbots: - Botfuel Dialog: with our open-source Node.js-based SDK develop highly conversational chatbots with just a few lines of code, - Botfuel NLP: off-the-shelf natural language processing technology for chatbots, - Botfuel Trainer: manage your chatbot content and feed it with new content through an intuitive web interface, - Botmeter: follow and optimize your chatbots' performance and understand your customers' behaviors through our analytics application...."
Content Management

3.88/5

Read Reviews (2)

"...It provides everything you need to build, run and manage highly conversational chatbots: - Botfuel Dialog: with our open-source Node.js-based SDK develop highly conversational chatbots with just a few lines of code, - Botfuel NLP: off-the-shelf natural language processing technology for chatbots, - Botfuel Trainer: manage your chatbot content and feed it with new content through an intuitive web interface, - Botmeter: follow and optimize your chatbots' performance and understand your customers' behaviors through our analytics application...."
PEER EXPERIENCES
Engagement Management

4.09/5

Read Reviews (3)

"...Our AI models, specifically developed for Retail and eCommerce, built from real conversations allow you to be relevant in user interactions and responses from day one. ..." AI and Messaging for Customer Experience
Conversion Management

3.88/5

Read Reviews (2)

"...It provides everything you need to build, run and manage highly conversational chatbots: - Botfuel Dialog: with our open-source Node.js-based SDK develop highly conversational chatbots with just a few lines of code, - Botfuel NLP: off-the-shelf natural language processing technology for chatbots, - Botfuel Trainer: manage your chatbot content and feed it with new content through an intuitive web interface, - Botmeter: follow and optimize your chatbots' performance and understand your customers' behaviors through our analytics application...." Peer review
Content Management

3.88/5

Read Reviews (2)

"...It provides everything you need to build, run and manage highly conversational chatbots: - Botfuel Dialog: with our open-source Node.js-based SDK develop highly conversational chatbots with just a few lines of code, - Botfuel NLP: off-the-shelf natural language processing technology for chatbots, - Botfuel Trainer: manage your chatbot content and feed it with new content through an intuitive web interface, - Botmeter: follow and optimize your chatbots' performance and understand your customers' behaviors through our analytics application...." Peer review

Based on peer insights

Cuspera recommends Botfuel for

Use Cases Engagement Management , Conversion Management , Content Management
Medium Print Media, Magazine
Features Personalization
Business Priorities Increase Average Basket Value, Acquire Customers, Increase Sales & Revenue

Peer and Expert Opinion on Features

for Botfuel

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.68/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Personalization

3.68/5

Read Reviews (11)

IT and Other Capabilities

for Botfuel

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5

Read Reviews (19)
Email Support

3.15/5

Read Reviews (1)
Chat Support

3.15/5

Read Reviews (1)
Phone Support

3.15/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5

Read Reviews (19)
Email Support

3.15/5

Read Reviews (1)
Chat Support

3.15/5

Read Reviews (1)
Phone Support

3.15/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (8)
Analytics

4.00/5

Read Reviews (3)
Custom Reports

3.88/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (8)
Analytics

4.00/5

Read Reviews (3)
Custom Reports

3.88/5

Read Reviews (2)

Software Failure Risk Guidance

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for Botfuel

Top Failure Risks for Botfuel

Vendor Profile Details

Company Name

Botfuel

Company Website

https://www.botfuel.io/

HQ Location

137, boulevard de Sebastopol, Paris, 75002, FR

Employees

11-50

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