Bloomreach Overview
This is a summary of the comprehensive capabilities and benefits of Bloomreach based on over 3512 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Bloomreach, Klaviyo, Ortto, Yespo ?mnichannel CDP, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Bloomreach is right for your needs? Our Cuspera AI engine can evaluate how Bloomreach fits your specific business needs, industry, and context. Get your personalized assessment report today.
Bloomreach supports business activities such as:
- Campaign Management
- Engagement Management
- Helpdesk Management
- Communication Management
- Advertisement
Bloomreach can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve ROI, Increase Customer Life Time Value, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Bloomreach's capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.
Bloomreach was founded in 2009. Retail Vertical is its biggest customer base.
Reviews
"Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch poi...nts and deliver a seamless customer experience that really delights our customers and turns them into brand ambassadors. " - Ramon Bueno
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Bloomreach.
Use Cases
Peers recommend Campaign Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Bloomreach.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Campaign Management with E-Mail |
4.88/5 ★ |
"...For all those companies we recommend the use of Exponea since sources such as the monitoring of interactions and the management of campaigns promote..." Peer review by Gary F., Software System Analyst |
| campaign analytics |
4.84/5 ★ |
"...Most exponea s features are really intuitive and you can start with your work (campaigns/reports/analyses) just after you integrate it on the web...." Peer review by VladimÃr M, Digital campaign manager |
| campaign monitoring |
4.46/5 ★ |
"...Regarding specific campaigns we track what action customers make after a clicking to an URL and which events result to a conversion...." Peer review by Peter K., Events Services |
| Engagement Management |
4.95/5 ★ |
"...I work in CRM, we are solving problems like getting more engagement from lapsing customers through targeted email sends and segmentation...." Peer review |
| engaging and following up |
4.94/5 ★ |
"...Their knowledge of the product is awesome and if there's anything they don't know, they're quick to follow up...." Peer review by Julia Harustiakova, VP of Operations, SaferPass |
| Helpdesk Management with E-Mail |
3.98/5 ★ |
"...With a focus on digital marketing, I find that Exponea is a good tool that helps support me in building and publishing online advertising...." Peer review from Restaurants |
| PEER EXPERIENCES | |
|---|---|
| Campaign Management with E-Mail |
4.88/5 ★ |
"...For all those companies we recommend the use of Exponea since sources such as the monitoring of interactions and the management of campaigns promote..." Peer review by Gary F., Software System Analyst |
|
| campaign analytics |
4.88/5 ★ |
| campaign monitoring |
4.88/5 ★ |
| Engagement Management |
4.95/5 ★ |
"...I work in CRM, we are solving problems like getting more engagement from lapsing customers through targeted email sends and segmentation...." Peer review |
|
| engaging and following up |
4.95/5 ★ |
| Helpdesk Management with E-Mail |
3.98/5 ★ |
"...With a focus on digital marketing, I find that Exponea is a good tool that helps support me in building and publishing online advertising...." Peer review from Restaurants |
|
53+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3512 insights from peers and experts to help you assess how these Bloomreach use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch points and deliver a seamless customer experience tha...t really delights our customers and turns them into brand ambassadors. |
|
|
Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The platform has literally paid for itself and then more. ...Since the initial upfront investment, the savings have been realized in less than a year. |
|
|
We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ramon Bueno Head of Enterprise Architecture Desigual |
Products, content, and services can be combined seamlessly and efficiently across every touchpoint. Unlock the power to scale market leading customer experiences without breaking the bank. Bloomreach enables us to connect all the different touch points and deliver a seamless customer experience tha...t really delights our customers and turns them into brand ambassadors. |
|
Ryan Saghir Director of Digital Marketing Sabra |
Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The platform has literally paid for itself and then more. ...Since the initial upfront investment, the savings have been realized in less than a year. |
|
Brooke Logan Sr. eCommerce Manager HD Supply |
We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Neiman MarcusRead More |
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Case Study BodenRead More |
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Case Study StaplesRead More |
Frequently Asked Questions(FAQ)
for Bloomreach
What is Bloomreach?
What is Bloomreach used for?
What are the top features of Bloomreach?
Who uses Bloomreach?
What are Bloomreach alternatives?
Where is Bloomreach located?
Popular Business Setting
for Bloomreach
Top Industries
- Retail
- Marketing and Advertising
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Bloomreach to Increase sales & revenue and Enhance customer relationships
Bloomreach Alternatives
Peer and Expert Opinion on Features
for Bloomreach
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (277) |
| Dashboard | Read Reviews (104) |
| Alerts: popups & Notifications | Read Reviews (64) |
| Micro customer segmenting | Read Reviews (62) |
| Templates | Read Reviews (47) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (277) |
| Dashboard | Read Reviews (104) |
| Alerts: popups & Notifications | Read Reviews (64) |
| Micro customer segmenting | Read Reviews (62) |
| Templates | Read Reviews (47) |
IT and Other Capabilities
for Bloomreach
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (291) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (121) |
| Data Import | Read Reviews (291) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (76) |
| Phone Support | Read Reviews (49) |
| Chat Support | Read Reviews (82) |
| 24/7 Support | Read Reviews (367) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (76) |
| Phone Support | Read Reviews (49) |
| Chat Support | Read Reviews (82) |
| 24/7 Support | Read Reviews (367) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (65) |
| Analytics | Read Reviews (311) |
| Custom Reports | Read Reviews (544) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (65) |
| Analytics | Read Reviews (311) |
| Custom Reports | Read Reviews (544) |
Software Failure Risk Guidance
?for Bloomreach
Overall Risk Meter
Top Failure Risks for Bloomreach
Vendor Profile Details
HQ Location
BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041
Employees
251-500
Social
Financials
SERIES F
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